Hays Travel - Clydebank Reviews 

620
TrustScore 5 out of 5

4.9

56 Sylvania Way, G81 2TL Clydebank, GB


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Rated 5 out of 5 stars

Carol at Hays Travel in Clydebank. was really nice & polite, she helped me book my holidy to Turkey. Which i've never been to, she even sorted special assistance for my daughter who has special need... See more

Company replied

Rated 5 out of 5 stars

We went into Hays Travel in Clydebank. We were greeted by Carol. We were looking for a cruise. Carol was very knowledgeable. She gave us lots of good information and sourced the best deals available o... See more

Company replied

Rated 5 out of 5 stars

Very helpful and friendly staff. Good information and advice given to me during the booking process. Booking agent Carol was very pleasant and took time to check everything with me before finalising t... See more

Company replied

Rated 5 out of 5 stars

Carol was fabulous to deal with and understood exactly what we wanted. Her expertise really stood out. The process was very easy due to the great service provided by Carol 😊

Company replied


Company details

  1. #21 of 205 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 35 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 100 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 56 Sylvania Way, G81 2TL, Clydebank, United Kingdom

  • 01415301550

4.9

Excellent

TrustScore 5 out of 5

620 reviews

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4.9

All reviews

(620)

127,122 reviews in the last 12 months

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Rated 5 out of 5 stars

Carol was fabulous to deal with and…

Carol was fabulous to deal with and understood exactly what we wanted. Her expertise really stood out. The process was very easy due to the great service provided by Carol 😊

22 August 2026
Hays Travel - Clydebank logo

Reply from Hays Travel - Clydebank

Thank you so much for your lovely review and glad we could get what you were looking for :) Thanks, Rebecca

Rated 5 out of 5 stars

Always a pleasure

Always a pleasure to book a holiday in clydebank hays. Everyone is always so helpful and pleasant. Nothing to much trouble.

29 August 2026
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Reply from Hays Travel - Clydebank

Thank you for your lovely review and we hope you have a lovely holiday :) Thanks, Rebecca

Rated 5 out of 5 stars

Helpful, friendly staff

Friendly staff, good choices for booking made available. Found what I wanted.

28 August 2026
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Reply from Hays Travel - Clydebank

Thank you for your lovely review, we hope you have a lovely holiday. Thanks, Rebecca.

Rated 5 out of 5 stars

Kate at hays travel clydebank was an…

Kate at hays travel clydebank was an absolute angel ,so helpful to us booking our holiday 10 /10

25 August 2026
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Reply from Hays Travel - Clydebank

Hi Gerald, thank you so much for the kind review, I really appreciate it! It was a pleasure and I hope to see you in store again soon :) Katie

Rated 5 out of 5 stars

Carol at Clydebank is a first class…

Carol at Clydebank is a first class travel agent. No problem is too big for her. And we had problems with an airline which she successfully sorted out.

17 August 2026
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Reply from Hays Travel - Clydebank

Hi Sandy, always a pleasure to help you book your trips, thank you Carol

Rated 5 out of 5 stars

Carol at Hays Travel in Clydebank

Carol at Hays Travel in Clydebank. was really nice & polite, she helped me book my holidy to Turkey. Which i've never been to, she even sorted special assistance for my daughter who has special needs, thanks Carol for your time in helpng me book my holiday 5 stars to Carol.

16 August 2026
Hays Travel - Clydebank logo

Reply from Hays Travel - Clydebank

Hi Elizabeth, thank you for your lovely feedback, it is really appreciated :-) thanks Carol

Rated 5 out of 5 stars

Very helpful

22 August 2026
Hays Travel - Clydebank logo

Reply from Hays Travel - Clydebank

Thank you. It is much appreciated, and I will pass this on to Rebecca when she returns :)

Rated 5 out of 5 stars

Excellent Service.

Very helpful and friendly staff. Good information and advice given to me during the booking process. Booking agent Carol was very pleasant and took time to check everything with me before finalising the details of the break. Would recommend and will use again.

21 August 2026
Hays Travel - Clydebank logo

Reply from Hays Travel - Clydebank

Hi Michael, thank you for your lovely feedback, it is much appreciated, Thanks Carol

Rated 5 out of 5 stars

Fantastic service

Fantastic service

13 August 2026
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Reply from Hays Travel - Clydebank

Thank you. It is much appreciated. I am glad we could finally get you booked up. Many thanks, Neve :)

Rated 5 out of 5 stars

Being lokked after when you walk in the…

Being lokked after when you walk in the door
Staff understanding your needs and being helpful

20 August 2026
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Reply from Hays Travel - Clydebank

Hi Jim, thank you so much for your kind review. I really appreciate it, Hope you have an amazing time away! Katie

Rated 5 out of 5 stars

Our holidays

Service and experience second to none.
We always know that we are in safe hands with Carol.

24 July 2026
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Reply from Hays Travel - Clydebank

Hi Marie, thank you so much, it's always a pleasure helping arrange the family holidays :-)

Rated 5 out of 5 stars

Professional staff

Neve was very professional, helpful and friendly.
From start to finish Neve listened to our requirements and booked our dream holiday. She also booked our fast pass and lounge - total one stop travel agent.

16 August 2026
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Reply from Hays Travel - Clydebank

Thank you, Margaret. It is very much appreciated, and I am so glad I could help with getting you booked. Thanks again, Neve :)

Rated 5 out of 5 stars

Thank you for your email

Thank you for your email, we decided to tried Hays travel, because Carol Harvey moved from Stewart travel to Hays, we know Carol for many years she does know what we like, we normally go to lanzarote we decided to tried Majorca someway flat and not to busyer Al we ask Carol on the phone to look for us, she
Fould a suitable places for us.

6 August 2026
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Reply from Hays Travel - Clydebank

Thank you, Thomas. It is much appreciated, and I will pass this on to Carol when she returns. Thanks Neve

Rated 5 out of 5 stars

I fancied a weekend break away in…

I fancied a weekend break away in Amsterdam, Katie @ Clydebank store was more than helpful and found me just what I was looking for , friendly professional staff meet you with a smile .😃

11 August 2026
Hays Travel - Clydebank logo

Reply from Hays Travel - Clydebank

Thank you for your lovely feedback and glad we could get you the weekend break away that you were looking for :) Thanks, Rebecca.

Rated 5 out of 5 stars

I had come in for some Euros for my…

I had come in for some Euros for my holiday in two weeks. I had noticed a holiday on facebook which i wanted to enquire about. Rebecca was very helpful and hdlped me with my booking for next year. Overall I was pleased with my experience.

11 August 2026
Hays Travel - Clydebank logo

Reply from Hays Travel - Clydebank

It was lovely meeting you and getting this booked for you :) Thank you for your feedback, Rebecca

Rated 5 out of 5 stars

We were served by a young girl,she was…

We were served by a young girl,she was lovely, made us feel welcome ,she managed to price match a holiday ,in actual fact slightly cheaper, also let us know she would give us the best deal ,when buying euros ,very chatty ,took us through every detail about the holiday ,so was well impressed by this young lady ,as I have never used Hay's travel before ,and yeah I would use again thankyou so much.it was Hay's travel in Clydebank shopping centre and the young lady's name was Rebecca

9 August 2026
Hays Travel - Clydebank logo

Reply from Hays Travel - Clydebank

It was lovely meeting you and thank you so much for your feedback :) I hope you have a great holiday and hopefully see you again soon! Thanks, Rebecca

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