Hays Travel - Clydebank Reviews 

I have been booking holidays with Carol Harvey for a number of years, Carol is always knowlegable & professional. I have recommended Carol & Hays to many others. Any contact I've had with the other staff in Clydebank store has been super helpful & friendly. Great customer service.

Carol was very good

Great smooth booking for my holiday very good service from the staff

Helpful and efficient
Answered all our questions and are taking care of everything

We love coming into the store to book our holidays Katie is always so helpful and always finds us the perfect holiday nothing is too much trouble for her

Carol at clydebank was a great help getting us what we wanted nothing was a problem

As always booking was very efficient

Carol was absolutely fabulous with me. She was patient and understanding. I had recently suffered a my Brother’s bereavement and Carol spent extra time with me helping me to find exactly the holiday I was looking for.
I would most certainly visit Carol and Hays Travel again.
Thank you Carol x

Excellent customer service from start to finish

Booked our summer 2027. The staff at Hays in Clydebank are really knowledgeable about places to visit.

Kate was lovely and took the hassle out of booking online..just popped in for a deal I’d seen in window and with the help of Kate, she managed to get exactly what I was looking for.

The lady that booked my trip was really nice & helpful

From the minute we walked in the door we were treated very professionally. What Neve wasn't sure of she asked Carol and she was very helpful. All in all we got exactly what we wanted. Thank you Neve and Carol

Katie has once again booked us a fabulous holiday. A trip to Brussels on Eurostar was totally taken care of with a great choice of centrally located hotels in both London and Brussels and with excursions to Bruges and Luxembourg. Smooth and stress free customer service once again. Thank you Katie x

We went into Hays Clydebank branch to enquire about a holiday. We returned the following day to book the holiday Neve in the branch was very helpful booked our holiday for us and sorted everything out for us .Great service we always use Hays for our holidays. Best company who go the extra mile for you.

The highland hotel in strathpeffer wasn’t great at all. We stayed mon to Fri and they never once cleaned our room. The room toilet was awful. Not very clean and extremely dated with pink bath and toilet and white sink and green flooring. The service in restaurant was terrible with forgetting to give people their meals and meals were like frozen meals. So bad people were phoning the local Chinese for something to eat.The bar most of the week was closed with everyone in our coach party very unhappy with the service or lack of. We couldn’t even get water from them and I came home really dehydrated.The outside seating areas were full of dirty ashtrays that had been sitting there for days. We also had booked to sit on front seats of the coach which we didn’t get. When people from our coach party complained to hotel we were told to complain to their headquarters in Asia. They simply didn’t care. Not the holiday we wanted or paid for.

Professionalism of staff (Katie), nothing was too much bother, polite, courteous and very helpful

Me and my girlfriend was in hays travel Clydebank speaking to Rebeca to book a holiday and she was very helpful and also good customer service so would recommend people who are interested booking a holiday with hays travel speak with Rebecca also all the other staff are very helpful with customers.