Ellie who we dealt with us was as usual very helpful and knowledgable and found exactly what we were looking for. She is one of the reasons we always use this branch.Its nice to see a familiar , pleas... See more
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See what reviewers are saying
Lovely welcome...Young lady introduced herself...sat us down with offer of hot drink. She noted the type of holiday we wanted,offered good advice & gave us options which we took away to think about.... See more
Company replied
The young lady was brilliant very helpful and made the experience of booking the holiday very smooth. Lisa went above and beyond and I would recommend her for employee of the month. Amazing
Company replied
I saw a really good offer on social media sent an enquiry by email,Ellie contacted me,very helpful & friendly, my 1st solo trip to Rhodes, Hayes Travel Connahs Quay are amazing with great team member... See more
Company replied
Company details
- #20 of 205 best companies in Travel agent
- #7 of 39 best companies in Cruise agency
- #8 of 54 best companies in Cruise Travel Agency
- #3 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit C Deeside District Centre, CH5 4WL, Connah's Quay, United Kingdom
- 01244 836748
4.9
Excellent
500 reviews
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Reply from Hays Travel - Connah's Quay
Thank you Terry for taking the time to leave a review! I hope you have a lovely holiday and would love to hear all about it when you return! Kind regards,
Lisa
Lovely staff
Lovely staff, patient, helpful and helped us choose a lovely holiday will be using them again and happy to recommend
18 April 2026
Reply from Hays Travel - Connah's Quay
Thank you Angela for taking the time to leave a review! We hope you have a lovely time in Greece! Thanks again, Liam
The young lady was brilliant very…
The young lady was brilliant very helpful and made the experience of booking the holiday very smooth. Lisa went above and beyond and I would recommend her for employee of the month. Amazing
8 August 2026
Reply from Hays Travel - Connah's Quay
aw thank you so much! 🥰so glad i could help!
I saw a really good offer on social…
I saw a really good offer on social media sent an enquiry by email,Ellie contacted me,very helpful & friendly, my 1st solo trip to Rhodes, Hayes Travel Connahs Quay are amazing with great team members 😊
7 August 2026
Reply from Hays Travel - Connah's Quay
Thank you Tracey for taking the time to leave such a lovely review! I'm glad we managed to get you booked and i hope you have a great time in Rhodes! I would love to hear all about it when you get back! Thanks again, Ellie-Joe
Ellie who we dealt with us was as usual…
Ellie who we dealt with us was as usual very helpful and knowledgable and found exactly what we were looking for. She is one of the reasons we always use this branch.Its nice to see a familiar , pleasant face to deal with booking our holiday
6 August 2026
Reply from Hays Travel - Connah's Quay
Thank you Gaynor for taking the time to leave such a lovely review! I'm so glad you are happy with the service you receive and book here time and time again! I hope you have a lovely holiday! Thanks, Ellie
Lisa &Ali are absolutely brilliant they…
Lisa &Ali are absolutely brilliant they listened to what type of cruise we were looking for and took the time to talk us through the process. We will definitely be going back....
Thank you girls.
5 August 2026
Reply from Hays Travel - Connah's Quay
Thank you Cheri for leaving a lovely review! I'm so glad to hear you will be back to see us again in branch! I hope you have a lovely holiday! Thanks, Lisa
Reply from Hays Travel - Connah's Quay
Thank you Mr Shaw for leaving a lovely review! We hope you have a lovely holiday and would love to hear about it when you return!
Kind regards,
jess
Lovely welcome...Young lady introduced…
Lovely welcome...Young lady introduced herself...sat us down with offer of hot drink.
She noted the type of holiday we wanted,offered good advice & gave us options which we took away to think about.
We returned later to the shop to book our family holiday...she explained everything so well...We were so grateful to her....thankyou
31 July 2026
Reply from Hays Travel - Connah's Quay
Thank you Mrs Gaulton for taking the time to leave such a lovely review!
I hope you and your family have a lovely holiday and i would love to hear all about it when you return!
Kind regards,
Jess
Lisa and Jess were excellent
Lisa and Jess were excellent. Went through a lot of options until they found what we wanted.
26 July 2026
Reply from Hays Travel - Connah's Quay
Thank you for taking the time to leave a review Susan! We're so glad that you were able to find the perfect holiday :)
Booked at last
The booking was very stressful for Lisa Gallagher every time she was halfway through the booking it told her the room was gone she tried several dates the same thing happened she persevered and eventually got it booked she was excellent
22 July 2026
Reply from Hays Travel - Connah's Quay
Thank you for leaving a review April and for being so patient at time of booking. We hope you have a fab time! Kind Regards,
Lisa
Really helpful knowledge staff
20 July 2026
Reply from Hays Travel - Connah's Quay
Thank you Mr Newns for taking the time to leave a review!
We are glad you were happy with the service you received and we hope you have a lovely holiday! Kind regards, Lisa
Jessica was extremely helpful and found…
Jessica was extremely helpful and found us a fantastic cruise within our budget
17 July 2026
Reply from Hays Travel - Connah's Quay
Thank you Kevin for taking the time to leave a lovely review! I'm so glad we managed to get you booked on your cruise - I can't wait to hear all about it when your return! Thanks again, Jess
Reply from Hays Travel - Connah's Quay
Thankyou for taking the time to leave a lovely review! I'm glad we managed to get you the holiday you were happy with and i hope you have a good time! Kind regards, Ellie-Joe
Lisa helped us to secure the hotel we…
Lisa helped us to secure the hotel we wanted aswell as the week prefered. Thankyou so much will be re booking soon
12 July 2026
Reply from Hays Travel - Connah's Quay
Thank you for your kind words, we are so glad Lisa made this such a good experience for you.
We look forward to welcoming you back!
Kind Regards,
Team Connahs Quay
Reply from Hays Travel - Connah's Quay
Thank you for taking the time to leave such a lovely review!
We hope you have a lovely hen party and would love to hear all about it when you return:) Kind regards, Lisa xxx
Excellent service from Ellie Joe
8 July 2026
Reply from Hays Travel - Connah's Quay
Thank you so much, always a joy in booking your holidays Wynford!
Kindest Regards,
Ellie-Joe Xx
Staff really helpful
Staff really helpful. Prepared to spend as much time as you need. Very friendly
30 June 2026
Reply from Hays Travel - Connah's Quay
Hi Kim,
Thank you so much for your lovely feedback — it really means a lot to us. We’re delighted to hear that you found our team helpful, friendly, and committed to supporting you every step of the way.
We truly appreciate you taking the time to share your experience and look forward to helping you again in the future!
Kind regards,
Hays Travel
Excellent service as usual got the…
Excellent service as usual got the holiday I wanted at the right price nothing was to much for Ellie-Joe she went above and beyond and will always go with her she’s amazing and made us feel very welcome and we were excited and happy booking our holiday with Ellie and will be back to book all our other holidays because of her service thanks Ellie -Joe your amazing .
17 June 2026
Reply from Hays Travel - Connah's Quay
Thank you Ceri for taking the time to leave such a lovely review! I'm glad we managed to get you a holiday that you were happy with and will come back and book with me again. Thanks again, Ellie-Joe
Having face to face is my preference…
Having face to face is my preference rather than booking on line. They are all very friendly and helpful
18 June 2026
Reply from Hays Travel - Connah's Quay
Thank you Denise for taking the time to leave such a lovely review!
We hope you have a lovely holiday and would love to hear all about it when you return:) Kind regards, Lisa xxx
Elle Jo is the young lady who went over…
Elle Jo is the young lady who went over and above to get us the holiday we wanted and from the airport we prefer. She was pleasent the hole time.On entering there was no sign of Elle Jo she was at lunch but came to serve us lovely young lady .
9 June 2026
Reply from Hays Travel - Connah's Quay
Thank you Mr Hughes for leaving such a lovely review!
I'm glad Ellie-Joe managed to get you sorted and you were happy with the service you received. We would love to hear all about it when you return!
Kind regards,
Jess
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