Had a great experience with Cathy in Newtownards Road Branch. (Connswater) Only went in to inquire but she was so nice and helpful we ended up booking there and then. It was such a pleasant experience... See more
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Extremely pleasant and helpful-I was unsure of where I wanted to go-Cathy showed me quite a few destinations until I choose one-it was no trouble to her at all. I would highly recommend Hayes travel... See more
Company replied
Have gone on quite a few holidays booked via Hays travel and always find them to be an efficient and customer focused company.
We had seen a holiday on f/b & called to enquire if it was still available, it was, the girl Adele checked everything It suited us so we were booked within 20 mins lovely girl very pleasant i... See more
Company replied
Company details
- #21 of 207 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 29 Connswater Shopping Centre, BT5 5LP, Connswater, United Kingdom
- 02892290221
4.9
Excellent
602 reviews
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Stacey in the Connswater Branch was…
Stacey in the Connswater Branch was very helpful & efficient. I was sent a link to make the payment for the holiday & it was very easy to navigate
22 August 2025
Reply from Hays Travel - Connswater
Thank you for your kind feed back
Absolutely A star treatment from…
Absolutely A star treatment from Danielle Downey nothing was too much hassle as we booked our dream honeymoon right down to the very extra leg room on the flight ✈️ we will definitely be back thanks again
28 August 2025
Reply from Hays Travel - Connswater
Thank you for your kind feed back have a lovely honeymoon
Reply from Hays Travel - Connswater
Thank you for your kind feedback
Reply from Hays Travel - Connswater
Thank you for your kind feedback
Reply from Hays Travel - Connswater
Thank you for your kind feed back and continued support
Very Professional and knowledgeable
28 August 2025
Reply from Hays Travel - Connswater
Thank you for your kind feedback
Reply from Hays Travel - Connswater
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Cathy was really helpful and…
Cathy was really helpful and approachable. Because of my experience I wouldn't mind taking the time to drive to this brand again over my local ones. Im really pleased with the service I recieved.
24 August 2025
Reply from Hays Travel - Connswater
Thank you for your kind feed back I look forward to seeing you again in the future
Excellent customer service nice helpful…
Excellent customer service nice helpful friendly staff
20 August 2025
Reply from Hays Travel - Connswater
Thank you for your kind feedback
Warmly greeted when we walked in by…
Warmly greeted when we walked in by very pleasant and helpful and patient staff, great for us as an older couple.
17 August 2025
Reply from Hays Travel - Connswater
Thank you for your kind feedback was great to see you again
Cathy was lovely and friendly she…
Cathy was lovely and friendly she explained everything amd helped me as its going to be my first holiday in 8 years
2 August 2025
Reply from Hays Travel - Connswater
Thank you for your kind feedback
Great staff
Cathy made our experience go with ease explaining everything. Setting up direct debits. Making it an enjoyable experience. Would highly recommend using this branch
8 August 2025
Reply from Hays Travel - Connswater
Thank you for your kind feedback
Extremely Satisfied
From first contact via fb messenger to booking was very easy.
Extremely helpful.
Have always booked through Hays
6 August 2025
Reply from Hays Travel - Connswater
Thank you for your kind feedback and continued support
Holiday booking for my family
From start to finish Hayes travel could not help us enough cathy From Hayes travel Newtownards road was brilliant very friendly and helpful she went above and beyond to help us in every I would highly recommend Hayes travel best around wouldn't book with any other company ⭐️⭐️⭐️⭐️⭐️
6 August 2025
Reply from Hays Travel - Connswater
Thank you for your kind feed back and continued support
She was very friendly and explained…
She was very friendly and explained everything to us
10 August 2025
Reply from Hays Travel - Connswater
Thank you for your kind feedback
Reply from Hays Travel - Connswater
Thank you for your kind feedback
Reply from Hays Travel - Connswater
Thank you for your kind feed back and continued support
We've booked with you in the past…
We've booked with you in the past service has always been excellent that's why we keep returning to you
30 July 2025
Reply from Hays Travel - Connswater
Thank you for your kind feedback and continued support
Reply from Hays Travel - Connswater
Thank you for your kind feedback
Reply from Hays Travel - Connswater
Thank you for your kind feedback
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