We always book our holidays through Hays,along with insurance and money when going abroad. Love the service, staff and the specisl treatment we get there. Everything all in one place. Staff are super... See more
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Friendly welcoming staff. Lovely team of staff. Helpful, patient. Mel was very patient with us and our dog enjoyed his visit. I had heard that hays travel was good and I have to agree they couldn’t do... See more
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Beth was very professional she helped me to look at various hotels in Sorrento - firstly by sending me details of hotels. When I booked in their agency she was positive, helpful with other areas of th... See more
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Bethany assisted us in booking Japan today. She is an asset to the team. She is always happy and friendly, highly recommend.
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Company details
- #21 of 206 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
41 The Strand, EX7 9PT, Dawlish, United Kingdom
- 01626 862505
4.9
Excellent
375 reviews
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Had a great experience Bethany was so…
Had a great experience Bethany was so helpful and made booking so easy
6 May 2026
Reply from Hays Travel - Dawlish
Hello Stefan, Thankyou for your feedback, Its always great to here how helpful the team is.
Kind Regards
Isis
Top class experience
Beth has been super helpful from the word go. Efficient, knowledgeable and patient. Any questions I've had so far have been answered quickly and she's reassured me on some of my concerns raised. Great service so far which I'm sure will continue. 😊
18 April 2026
Reply from Hays Travel - Dawlish
Hello Elaine, Thankyou for your feedback,
Im so sorry for the slow reply.
I will make sure your comments are passed over the Beth. It is lovely to hear such great feedback for our Apprentice.
I hope you have a Lovely Holiday :-)
Kind Regards
Isis
Malta break .....second one first one booked tynemouth
Second short break booked with hays professional polite staff personal service great price they do little extras like print and send tickets to you would recommend hays without hesitation
12 April 2026
Reply from Hays Travel - Dawlish
Hello Mrs Prosser, Sorry for the slow reply.
It is lovely to hear such lovely feedback for Bethany having not long been with us, We always strive to go above and beyond for our customers and hope you have a very enjoyable holiday.
Kind Regards
Isis
We always get great service the staff…
We always get great service the staff bend over backwards to get what we are after. Simply the best
17 April 2026
Reply from Hays Travel - Dawlish
Hello Mr Sapsford, Sorry for the slow reply.
Thankyou very much for your kind feedback, It is lovely to hear how well the staff are doing. We hope you have another lovely holiday.
Kind Regards
Isis
Bethany was SO lovely and helpful and…
Bethany was SO lovely and helpful and explained everything so well and left nothing to worry about. Quick, easy, and great experience, will be booking again!
14 April 2026
Reply from Hays Travel - Dawlish
Thank you for your kind words - Bethany
Bethany was really pleasant to talk to
Bethany was really pleasant to talk to. She was really helpful and very patient with us.We didn’t feel rushed or pressured at all. We have booked before through our local branch. We will keep going back. Brilliant service.
5 April 2026
Reply from Hays Travel - Dawlish
Hi Neil, Thank you very much. It was a pleasure to talk with you both and find your holiday. I hope you have a great time away. - Beth W
All the staff were very helpful and…
All the staff were very helpful and friendly, They made my booking go together smoothly Thank you Hays Travel.
3 April 2026
Reply from Hays Travel - Dawlish
Thank you for your wonderful review! It means a lot to know our team made your booking process easy and stress-free. We hope to see you again soon at Hays Travel!
Open on Easter Monday what a bonus.
Open on Easter Monday what a bonus.
Great reception by staff , happy experience.
Served by great young lady, who would not give up until she good find not only the holiday and flights we wanted , but also the best possible price. Very skilled and quick searching out all possible angles.
I have to mention MEL, what a star, sorted out exactly what we were after, gold stars all the way for MEL thanks
6 April 2026
Reply from Hays Travel - Dawlish
Thank you so much for your kind words we appreciate it. We are glad to get your holiday sorted for you guys!
Team Dawlish
Reply from Hays Travel - Dawlish
Thank you very much Dawn. It was a pleasure to find you your holiday. I hope you enjoy your time away!
-Beth w
The Two ladies (Isis snd Mel) were…
The Two ladies (Isis snd Mel) were amazing, found the best holiday for us..Many many thanks
25 March 2026
Reply from Hays Travel - Dawlish
Hello Anne, Thankyou for your very kind feedback received on email also. We hope you have a lovely holiday with the Family. Kind Regards Isis
Reply from Hays Travel - Dawlish
We appreciate you taking the time to share your kind words. We are happy to hear we made planning your holiday a pleasure.
Mel :)
Reply from Hays Travel - Dawlish
Hello Roger, Thank you so much for your feedback.
Kind Regards
Isis
Great Advice and help
We had an idea of a city break but we were not sure where to go. Having explored the costs of these breaks it was suggested how about a beach break. We hadn't considered that but that is what we went and booked. We need a restful break and being on a beach break should tick the box. We appreciated the help and advice in sorting out our last minute trip
8 March 2026
Reply from Hays Travel - Dawlish
Hi Angela, thank you for your kind words -Bethany
Reply from Hays Travel - Dawlish
Hi Marilyn, thank you for your kind words -Bethany
Mel was very patient and helpful
Mel was very patient and helpful. She tried to clarify things about India trip.
5 March 2026
Reply from Hays Travel - Dawlish
Thank you so much for your kind words and we are pleased to get your holiday secured for you :)
Team Dawlish!
A welcome smile as we walked through…
A welcome smile as we walked through the door
Lots of advice on a holiday to suit our needs and no pressure to book
Staff know us and are always great to deal with
4 March 2026
Reply from Hays Travel - Dawlish
Hello Mr Adams
Thankyou for your loyalty to us here in Dawlish, We hope you have another lovely holiday.
Isis
Stress Free Cruise Booking with Hays Travel
The staff at Hays Travel made booking our cruise a very pleasant experience we can't recommend them enough they were so helpful, nothing was too much trouble.
14 February 2026
Reply from Hays Travel - Dawlish
Hi Elaine - thank you for your kind words :)-Bethany
As ever a friendly
As ever a friendly, professional, efficient and knowledgable service from Isis and her team.
24 February 2026
Reply from Hays Travel - Dawlish
Hello Peter, Thankyou for your continued loyalty. I hope you have a Lovely Cruise.
Kind Regards
Isis
Very friendly service from Isis
Very friendly service from Isis. She was very professional and explained all details of our trip confidently. Despite us cancelling one trip she had researched for us she was happy to proceed with an alternative.
21 February 2026
Reply from Hays Travel - Dawlish
Hello Roger
Thankyou for your kind feedback , Im happy we have managed to arrange an upcoming trip for you to enjoy.
Kind Regards
Isis
Amazing
We were served by a lovely lady called Bethany, she is an absolute credit to you. Nothing was too much trouble and very helpful and knowledgeable
22 February 2026
Reply from Hays Travel - Dawlish
Hi Sue, Thank you for your kind words, it was a pleasure helping you both find your perfect holiday :)-Bethany
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