We always book our holidays through Hays,along with insurance and money when going abroad. Love the service, staff and the specisl treatment we get there. Everything all in one place. Staff are super... See more
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Friendly welcoming staff. Lovely team of staff. Helpful, patient. Mel was very patient with us and our dog enjoyed his visit. I had heard that hays travel was good and I have to agree they couldn’t do... See more
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Beth was very professional she helped me to look at various hotels in Sorrento - firstly by sending me details of hotels. When I booked in their agency she was positive, helpful with other areas of th... See more
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Bethany assisted us in booking Japan today. She is an asset to the team. She is always happy and friendly, highly recommend.
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Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
41 The Strand, EX7 9PT, Dawlish, United Kingdom
- 01626 862505
4.9
Excellent
375 reviews
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Reply from Hays Travel - Dawlish
Thankyou :-)
Reply from Hays Travel - Dawlish
Thank you for your kind review - Jessica
Nothing is to much trouble
Isis is absolutely fantastic and nothing is to much trouble, she enjoys her job and really knowledgeable, a real pleasure to sit and discuss holidays with her
18 June 2025
Reply from Hays Travel - Dawlish
Hello Clare, Thankyou so much for the lovely remarks you have made in your review it makes the 20 years all worth while. :-)
Many Thanks
Isis
Reply from Hays Travel - Dawlish
It was great to find your holiday at an even better price than last year. We look forward to hearing all about your travels. Thanks Colette
Lovely staff
Lovely staff, very patient and understanding. Jessica took time to explain options and never pressured us, an all round terrific experience.
22 June 2025
Reply from Hays Travel - Dawlish
Thank you for your lovely feedback Teresa, have a great flight home :) - Jessica
As usual our experience was friendly…
As usual our experience was friendly with everything delt in a professional manner by a top team.
18 June 2025
Reply from Hays Travel - Dawlish
Morning Graham
Thankyou for for your families continued loyalty towards us here at Dawlish.
We hope you have a lovely cruise and cant wait to hear all about it.
Kind Regards
Isis
Knowledgeable
Jessica was very helpful and answered my questions. When I first went into Hays Travel Dawlish and enquired about holidays to Bergen, I was delighted to learn that she had been there as a tourist. Jessica knew of places to visit and the proximity of the airport to the town. I went into Hays travel a couple of times to ask further questions, before paying full amount. Am going with a friend of mine in August. We are both looking forward to it.
12 June 2025
Reply from Hays Travel - Dawlish
Thank you for your lovely review Adele, you are going to have a wonderful time in Bergen - Jessica
Very helpful and friendly staff
Very helpful and friendly staff, holiday was booked in minutes and the agent couldn't have done more, including sorting all paper work and travel. Money. Excellent all round
11 June 2025
Reply from Hays Travel - Dawlish
Thank you for you lovely review bob, not long now and you'll be jetting off- Jessica
I was helped to book a return flight…
I was helped to book a return flight that I couldn't find online.
Dealt with efficiently and politely.
Received all the information and paperwork I needed.
5 June 2025
Reply from Hays Travel - Dawlish
Thank you for your kind words, Glad we could get it sorted for you :)
Matt
First class friendly service from…
First class friendly service from Jessica and other staff present.
We are 2 elderly friends both widowed on our first cruise, we have since back to ask some questions again staff eager to help
Regard Ann Denning
28 May 2025
Reply from Hays Travel - Dawlish
Thank you for your lovely feedback Ann, not long to go now - Jessica
Reply from Hays Travel - Dawlish
My pleasure !! I hope you all enjoy your cruise !! Colette
I have used hays travel before and find…
I have used hays travel before and find them very very efficient easy to book your holiday and brilliant staff keep up the good service that you do from a very happy customer from tom
28 May 2025
Reply from Hays Travel - Dawlish
Thank you for your kind words, we are so glad we could get your holiday booked for you, have a lovely time :)
Team Dawlish
Hayley went above and beyond
Hayley went above and beyond to find a holiday that suited our family. It was stress free. We would 100% recommend Hayley at the dawlish branch
25 May 2025
Reply from Hays Travel - Dawlish
Thank you for your kind words, I hope you have a wonderful cruise.
Quick friendly service
13 May 2025
Reply from Hays Travel - Dawlish
Thank you for your kind words - Jessica
As always trusted and effortless…
As always trusted and effortless service. I get the best customer service from Hayes in Dawlish they have always been reliable and come up trumps what ever holiday booking I have some easier package, othwrs more complicated. They always have very sound advice too so you don't get caught out by anything. The staff are always super helpful and very lovely
22 April 2025
Reply from Hays Travel - Dawlish
Thank you for your kind feedback - It was my pleasure - I am sure your mum will love Venice !! I will bring that book in -its a must read before/during a trip to Venice- Colette
Very professional service
Colette guided us through everything involved with our booking. She listened to our requirements & made sure the booking met them. Colette was friendly & very efficient.
20 April 2025
Reply from Hays Travel - Dawlish
Thank you for your kind feedback - it was my pleasure - Here's to many more crusies !! Colette
Super Company to deal with
Staff extremely polite, efficient and very helpful in guiding me to book our cruise, thanks.
9 April 2025
Reply from Hays Travel - Dawlish
Thank you for your lovely comments, we will make sure these are past across to Colette, we hope you have a lovely holiday :) Jessica
Excellent customer service
Booked my holiday for next year, excellent service throughout, and my constant change of destination did not cause any concern.
Very pleased with the service I received, all information given and Colette went above and beyond to help answer all my questions 😀
28 March 2025
Reply from Hays Travel - Dawlish
Thank you for the kind feeback -My pleasure as always - I am sure it will be incredible !! Hopefully we can book you in a sneaky summer break !! Colette
Colette at Hays travel Dawlish
Colette at Hays travel Dawlish has been extremely helpful with booking flights for my trip to Amsterdam and also arranging travel insurance for me.
I feel very confident with her knowledge and professionalism.
29 March 2025
Reply from Hays Travel - Dawlish
Thank you for the kind feedback - it has been my pleasure ! I am sure after Amsterdam, you will be looking at booking your winter sun break !!
The staff at Hays Travel Dawlish are friendly and very helpful.
The staff at Hays Travel Dawlish are the most helpful and pleasant people. They are very professional and reassuring. I would always book my holiday through them
1 March 2025
Reply from Hays Travel - Dawlish
Thank you for your kind feedback - always appreciated !! We cant wait to see photos of the Backstreet Boys !! Enjoy !! Colette
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