Went into Hayes travel yesterday 29th August with my friend that comes on holiday with me to choose our next holiday. The young lady that helped us was absolutely lovely and very helpful with helping... See more
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Excellent service, travel consultants are very knowledgeable. Listening to your needs and preferences to find the holiday that suits you best. Always try to price match if you find a cheaper deal dire... See more
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A lovely company, situated locally ,and easy to find. The staff were helpful and very efficient, completing our booking in good time without us having to wait around. We cannot speak too highly of th... See more
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Booked our cruise holiday with Sophie. She was very knowledgeable help use understand cabin types and grades. Also the difference between saver and select fares. She also gave us some information abou... See more
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Company details
- #21 of 207 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
62 High Street, CT14 6HE, Deal, United Kingdom
- 01304750034
4.9
Excellent
674 reviews
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Excellent service by Sophie at the Deal…
Excellent service by Sophie at the Deal branch. A smooth and quick booking.
10 January 2026
Reply from Hays Travel - Deal
Thank you so much for your lovely review and booking with me at Hays Travel!
I hope you have an amazing time!
Best Wishes, Sophie :)
yes very well
1 January 2026
Reply from Hays Travel - Deal
Thank you for your lovely review and for booking with me at Hays Travel!
I hope you have an amazing time!
Best Wishes
Millie :)
The staffs people skills and knowledge
31 December 2025
Reply from Hays Travel - Deal
Thank you for your lovely review and for booking with me at Hays Travel!
I hope you have an amazing time!
Best Wishes
Roxie :)
Very attentive when asking questions
Very attentive when asking questions, if didn’t know the answers would find out the answers in record time.
Always have a smile on there face and happy to help.
7 January 2026
Reply from Hays Travel - Deal
Thank you so much for your lovely review and for booking with me at Hays Travel!
I hope you have an amazing time!
Best Wishes, Millie :)
Great location easy to get too.would…
Great location easy to get too.would like one in herne bay but ok to travel.staff warm and welcoming.loaded with knowledge and good understanding of want you may need.lots of experience.
7 January 2026
Reply from Hays Travel - Deal
Thank you so much for your lovely review and for booking with me at Hays Travel!
I hope you have an amazing time!
Best Wishes, Millie :)
we were shown all aspects of the…
we were shown all aspects of the Holiday, which was very informative, and your staff member was very helpful
7 January 2026
Reply from Hays Travel - Deal
Thank you so much for your lovely review and for booking with me at Hays Travel!
I hope you have an amazing time!
Best Wishes, Sophie :)
Millie was very knowledgeable and made…
Millie was very knowledgeable and made sure she got the best deal for us. Thank you
28 December 2025
Reply from Hays Travel - Deal
Thank you so much for your lovely review and for booking with me at Hays Travel!
I hope you have an amazing time!
Best Wishes, Millie :)
Great service ,the lady looked and…
Great service ,the lady looked and listened to what we wanted for our holiday. I would definitely recommend and feel completely happy and would recommend this company
3 January 2026
Reply from Hays Travel - Deal
Thank you so much for your lovely review and for booking with me at Hays Travel!
I hope you have an amazing time and it was a pleasure securing your holiday.
Best Wishes, Daisy :)
A very pleasant experience
A very pleasant experience, Sophie was friendly, extremely helpful considering we hadn't a specific holiday in mind, she made it easy for us to eventually choose a lovely cruise.
29 December 2025
Reply from Hays Travel - Deal
Thank you so much for your lovely review and for booking with me at Hays Travel!
I hope you have an amazing time!
Best Wishes, Sophie :)
Millie couldn't have been more helpful…
Millie couldn't have been more helpful My holiday was booked there and then and I was on my way home highly satisfied within the hour,
16 December 2025
Reply from Hays Travel - Deal
Thank you so much for your lovely review and for booking with me at Hays Travel!
I hope you have an amazing time!
Best Wishes, Millie :)
Great experience booking my holiday
I found Hayes at deal shop really helpful. Sophie went beyond my expectations so I’d like to thank her so much, thank you😊👏🏻
9 December 2025
Reply from Hays Travel - Deal
Thank you so much for your lovely review and for booking with me at Hays Travel!
I hope you have an amazing time!
I'm glad we got there in the end! Haha.
Best Wishes, Sophie :)
I always deal with Daisy Brooks at your…
I always deal with Daisy Brooks at your Deal office.
She is ultra efficient and friendly.
Always provides excellent service . Well impressed.
6 December 2025
Reply from Hays Travel - Deal
Thank you so much for your lovely review and your loyalty!
We love to hear your feedback.
It is always a pleasure and I hope you have a lovely holiday!
Best wishes,
Daisy :)
Great and prompt service from sophie
3 December 2025
Reply from Hays Travel - Deal
Thank you so much for your lovely review and for booking with me at Hays Travel!
I hope you have an amazing time!
Best Wishes, Sophie :)
LAUREN IN THE DEAL OFFICE WAS…
LAUREN IN THE DEAL OFFICE WAS FANTASTIC.
I GAVE HER QUITE A CHALLENGE AND SHE MADE EVERY EFFORT TO FULFILL OUR REQUESTS.
ALTHOUGH WE DIDNT BOOK THAT PARTICULAR HOLIDAY, WE DID COME AWAY WITH ANOTHER ONE.
ALL THE STAFF IN THIS BRANCH WE VERY FRIENDLY AND ACCOMMODATING
BARRY
FROM SANDWICH.
16 November 2025
Reply from Hays Travel - Deal
Thank you so much for taking the time to review our store , we love to hear your feedback!
I hope you have a lovely holiday!
Best wishes,
Lauren :)
Exceptional!
As always our experience with Hays was excellent! Daisy found us the perfect holiday that met all our requirements. With her professional, friendly guidance and advice it was a pleasure to book our holiday through Hays Travel.
31 October 2025
Reply from Hays Travel - Deal
Thank you so much for taking the time to review our store , we love to hear your feedback.
I am really looking forward to seeing your photographs and hearing all about your trip when you return!
I hope you have a lovely holiday.
Best wishes,
Daisy :)
The overall service in Deal Hays is…outstanding
The overall service in Deal Hays is outstanding. They are friendly, helpful and are great at helping out with planning and arranging those extras which improve your travel experience. We have booked two future cruises with them recently and their suggestions were most valuable to us to ensure trips of a lifetime!
14 November 2025
Reply from Hays Travel - Deal
Thank you so much for taking the time to review our store , we love to hear your feedback!
I hope you have a lovely holiday!
Best wishes,
Millie :)
Reply from Hays Travel - Deal
Thank you so much for taking the time to review our store , we love to hear your feedback!
I hope you have a lovely holiday!
Best wishes,
Lauren :)
Both Lauren and Daisy could not have…
Both Lauren and Daisy could not have been more helpful.
13 November 2025
Reply from Hays Travel - Deal
Thank you so much for taking the time to review our store , we love to hear your feedback!
I hope you have a lovely holiday!
Best wishes,
Daisy & Lauren :)
Polite and helpful
The sales rep was polite and helpful. She listened to my needs and price matched the holiday I had chosen. Answered my questions and researched information for me.
12 November 2025
Reply from Hays Travel - Deal
Thank you so much for taking the time to review our store , we love to hear your feedback!
I hope you have a lovely holiday!
Best wishes,
Millie :)
Reply from Hays Travel - Deal
Thank you so much for taking the time to review our store!
I hope you have a lovely holiday!
Best wishes,
Lauren :)
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