Hays Travel - Dunfermline Reviews 548

Booking was made very easy by Amber at the Dunfermline Branch.

Walked into Hays Dunfermline and spoke to Craig about booking a Celebrity Cruise , he was more than helpful and everything was booked in a very short time.

Can’t go wrong with Hays travel so good staff are So lovely

The assistant was very helpful and friendly

Craig at Hays Dunfermline is great. He goes through the options with you and offers advice. He keeps you updated with all your travel needs. I fully recommend Hays for all travel.

Had a great experience booking our holiday with the help of Amber. I am hard of hearing and she was patient explaining and asking questions.

The were very very helpful and very professional. The took time to find out for me if the area was suitable for people who have mobility problems my son suffers from cerebral palsy

Our holiday was booked by Abbey (a trainee with mentor support) at your Dunfermline branch.

She was helpful and we had no problems.

Craig and staff make going into shop a great experience

Knowledgeable, pleasant and helpful

I had phoned in the morning and spoken to Craig in local Dunfermline branch. Asked if he could look at Jet2 holidays to Rhodes. I popped in a couple of hours later. I have never been to Rhodes so needed help to choose suitable resort. Craig had very good options for me to look at. Talked through everything and I chose a beautiful hotel. Very happy, exactly what I wanted.

I always receive, excellent service and efficiency when booking my holiday.

Holly (the agent who I dealt with) was helpful and friendly and made the whole booking process a pleasure.

After contacting the Dunfermline office with a booking enquiry a very helpful member of the team Abbey took all my details and looked at availability and very quickly our next holiday was booked. I also received a phone call making sure I had received all documents and reassurance of the next steps. Excellent customer service from Abbey, Thank you!

The holiday I was looking for was no longer in the window and I could only remember a few details. The staff member took time to find it and walked me through all the options. He was very patient and helpful. I felt that I had found the right holiday at a very good price. I am very happy with the experience.

Well informed efficient, professional freindly service

We had a lovely experience at Hays in Dunfermline. Agent Amber listened to our requests and found the ideal cruise for us.
She was also very patient while we had to sort problems with my credit card.

I had had difficulty booking a flight to Zimbabwe on line but Craig at Hays in Dunfermline was very patient in sorting it out for me.

Craig at Hays in Dunfermline is extremely helpful. We wouldn’t consider booking our holiday with anyone else.