My wife walked into your Dunfermline branch and spoke with Stuart, leaving our details of what we were looking for on specific dates. Stuart researched for us to find a trip that fitted our dates exa... See more
Company replied
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See what reviewers are saying
Abbey and Craig in the Dunfermline branch were so helpful and courteous. Abbey dealt with our bookings in an efficient, professional and friendly manner. We would highly recommend their services.
Company replied
Brilliant experience with Hays travel! I contacted with details of what I was looking for and Jack called me straight away with options. Not only did they beat the deal we had been looking for, but go... See more
Company replied
Scott was very helpful during the enquiry and the booking making helpful suggestions He remembered us when we went in the nxt day to book , saying her would be bak in touch in March 2027 to ensure... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 35 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
16 Kingsgate centre, KY12 7QU, Dunfermline, United Kingdom
- 01383257040
4.9
Excellent
606 reviews
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Thanks so much to hays travel for…
Thanks so much to hays travel for booking my holiday, Friendly and clear in the booking process.
Special mention to Craig
21 May 2026
Reply from Hays Travel - Dunfermline
Thank you
Successful late booking experience…
We were happy to acquire a late booking holiday to Jersey giving us all of our specific requirements. Our travel agent was most helpful and knowledgeable and also assisted with booking airport car parking facilities.
21 May 2026
Reply from Hays Travel - Dunfermline
Thank you
Reply from Hays Travel - Dunfermline
Thank you
Craig was very helpful finding a…
Craig was very helpful finding a wheelchair accessible hotel and talked through things that would be helpful at the airport etc.
8 May 2026
Reply from Hays Travel - Dunfermline
I'm sure you will have a great time .
I always book my holiday with Hays…
I always book my holiday with Hays Dunfermline, service is next to none and Craig always gives 100% in finding what I'm looking forward for,and within budget
1 May 2026
Reply from Hays Travel - Dunfermline
Thank you
Great service at Hays Dunfermline
Great experience booking a holiday with Hays Travel, Dunfermline. They could not have been more helpful. Booked the holiday for me, changed transfers when requested and offered help with check in and travel money. Will be booking my next holiday with them.
3 April 2026
Unprompted review
Reply from Hays Travel - Dunfermline
Many thanks .
Very helpful and negotiated a better…
Very helpful and negotiated a better price than the jet2 on line price
5 May 2026
Reply from Hays Travel - Dunfermline
Thank you .
Holly and Craig are always been very…
Holly and Craig are always been very helpful when I'm booking a holiday.
29 April 2026
Reply from Hays Travel - Dunfermline
Thank you
Great experience, glad I booked with Hays
Craig was very patient and kind with all questions (3rd visit before actually got booked)
He stood out as someone who wanted everything to be right for us and that our holiday mattered as much to him as us
3 May 2026
Reply from Hays Travel - Dunfermline
Thank you. Glad we can help :)
Craig was very helpful as usual
Craig was very helpful as usual. He found us hotels we couldn't find on line. Also booked us a couple of trips.
23 April 2026
Reply from Hays Travel - Dunfermline
Thanks again
The team at Hays Travel Dunfermline are…
The team at Hays Travel Dunfermline are amazing.We book all our holidays here & won't think of going else where. Now we have booked our first family holiday here too.Excellent customer service as always. Thank you.
21 April 2026
Reply from Hays Travel - Dunfermline
Thanks again .
Very helpful explained everything about…
Very helpful explained everything about the holiday would certainly recommend Hays travel to family and friends thank you so much for everything.
21 April 2026
Reply from Hays Travel - Dunfermline
Many thanks
Booking was made very easy by Amber at…
Booking was made very easy by Amber at the Dunfermline Branch.
16 April 2026
Reply from Hays Travel - Dunfermline
Many thanks
Can’t go wrong with Hays travel so good…
Can’t go wrong with Hays travel so good staff are So lovely
15 April 2026
Reply from Hays Travel - Dunfermline
Thank you
Craig at Hays Dunfermline is great
Craig at Hays Dunfermline is great. He goes through the options with you and offers advice. He keeps you updated with all your travel needs. I fully recommend Hays for all travel.
27 March 2026
Reply from Hays Travel - Dunfermline
Many thanks Helen.
Had a great experience booking our…
Had a great experience booking our holiday with the help of Amber. I am hard of hearing and she was patient explaining and asking questions.
3 April 2026
Reply from Hays Travel - Dunfermline
Thank you
How professional staff are…
The were very very helpful and very professional. The took time to find out for me if the area was suitable for people who have mobility problems my son suffers from cerebral palsy
4 April 2026
Reply from Hays Travel - Dunfermline
Many thanks .
Our holiday was booked by Abbey (a…
Our holiday was booked by Abbey (a trainee with mentor support) at your Dunfermline branch.
She was helpful and we had no problems.
14 March 2026
Reply from Hays Travel - Dunfermline
Many thanks .
Reply from Hays Travel - Dunfermline
Many thanks.
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