The staff at Hays Travel Ebbw Vale go above and beyond.They never rush,are very patient and very thorough.They see to your needs,are great with advice and pleasant to deal with.Sam looked after us tod... See more
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See what reviewers are saying
Once again hays travel haven't let us down,done all the hard work went through all the paperwork with us explaining every thing that we needed to know not only paperwork but money exchange aswell ,n... See more
Company replied
We visited to discuss a cruise package and ended up booking one. Good information given and guidance, clear and straightforward advice. Very helpful
Company replied
What a friendly welcome we received in the office when we asked questions regarding a holiday with a special price in the window. When the lady looked on the computer the price had gone down again so... See more
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Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 35 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
2b The Walk, NP23 6AY, Ebbw Vale, United Kingdom
- 01495 832053
5.0
Excellent
527 reviews
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Reply from Hays Travel - Ebbw Vale
Thank you for your review
We sat down a spoke to Sian about…
We sat down a spoke to Sian about booking a river cruise and connecting transport to the airport.
She was very knowledgeable and helpful.
29 July 2025
Reply from Hays Travel - Ebbw Vale
Thank you Keith for your review
Sam is always so helpful
Sam , always helpful and friendly, lots of useful advice and always follows up and spends time to go through things to ensure we always get the holiday we want. Thanks Sam.
2 August 2025
Reply from Hays Travel - Ebbw Vale
Thank you it was lovely to see you
Great customer service
The advisor did her best to get us the best possible deal searching different holiday agencies. She also advised us as to the best of the choices we had based her her knowledge and experience of the resorts.
31 July 2025
Reply from Hays Travel - Ebbw Vale
Thank you Debbie it was lovely meeting you
Reply from Hays Travel - Ebbw Vale
Thank you Nigel always nice to see you
As always a 1st class experience
As always a 1st class experience, need a holiday then this is the best place to book it.
25 July 2025
Reply from Hays Travel - Ebbw Vale
Thank you Andrew
Very helpful with advice
Very helpful with advice, very pleasant to deal with.
Have booked several holidays via Hays Ebbw Vale & will continue to do so.
23 July 2025
Reply from Hays Travel - Ebbw Vale
Thank you Philip for your review
Helpful staff
Excellent service nothing was much trouble for the staff very helpful will use Hays travel again
19 July 2025
Reply from Hays Travel - Ebbw Vale
Thank you Susan for your review
Excellent service welcoming pleasure …
Excellent service welcoming pleasure to be be there 😀
9 July 2025
Reply from Hays Travel - Ebbw Vale
Thank you Lynn for your lovely review
Helpful staff looked at a few hotels…
Helpful staff looked at a few hotels and flights . Didnt get quite what i wanted but got close enough.
8 July 2025
Reply from Hays Travel - Ebbw Vale
Thank you for your review
Reply from Hays Travel - Ebbw Vale
Thank you it was lovely to get you the perfect break
Very helpful and friendly staff
Very helpful and friendly staff. Providing good advice on the airport assistance for those with invisible disabilities.
15 July 2025
Reply from Hays Travel - Ebbw Vale
thank you for your lovely review
We had excellent service finding the…
We had excellent service finding the right hotel for our needs nothing was to much trouble that's why I always book with hays travel
15 July 2025
Reply from Hays Travel - Ebbw Vale
Thank you Carol
Reply from Hays Travel - Ebbw Vale
Thanks again Phil always a pleasure
Great customeRome 2026r service carried out by…
Great customer service carried out by Sam in the Ebbw Vale branch. All information provided,All made easy and quick.
11 July 2025
Reply from Hays Travel - Ebbw Vale
thank you John
fantastic service from sian and sam…
fantastic service from sian and sam very helpful with filling out visas
8 July 2025
Unprompted review
Reply from Hays Travel - Ebbw Vale
thank you Phil
Holiday
Felt welcomed as soon as u walked into the shop sam was lovely answered questions helped us find the best deal for our holiday.
3 July 2025
Reply from Hays Travel - Ebbw Vale
Thank you Karla
Went to Ebbw Vale Hays travel
Went to Ebbw Vale Hays travel. They were very helpful and couldn't do enough for me. Would definitely book a holiday again.
1 July 2025
Reply from Hays Travel - Ebbw Vale
Thank you Jayne it was a pleasure
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