Booking process was real easy, Emma was really helpful, i sent her the holiday i was looking it. She managed to get it me for the exact same price but with no deposit which was a bonus. Emma has handl... See more
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Emma was amazing from start till finish of the booking, she helped me with certain things that I had previous problems from another company…… Emma mad me feel at ease. Her service was amazing profess... See more
Excellent service from start to finish! The Emma was friendly, professional, and very helpful in arranging our Holiday. Everything was well organised, and the whole process was smooth and stress-free.... See more
Emma was extremely helpful and gave great advice .answered all my questions and very friendly .I would consider booking with Emma again without a doubt x
Company details
- #21 of 207 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Emma Mills, NG15, Hucknall, United Kingdom
- 1158605399
4.9
Excellent
113 reviews
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My first time booking a holiday abroad…
My first time booking a holiday abroad on my own with the children in over 10 years. Emma was very reassuring and gave wonderful advice. We have now found our perfect holiday.
29 November 2024
Very knowledgeable
Very knowledgeable, excellent communication, answered all our queries.
2 December 2024
As usual Emma found us a great deal
As usual Emma found us a great deal, a fantastic hotel at an excellent price. We have been booking with Emma for a long time now and never been disappointed, 5star service every time.
30 November 2024
Always a pleasure
Always a pleasure, used Emma a number of times and find her very helpful with lots of knowledge. Quick to respond and more than happy to help. Thank you 😊
23 November 2024
We normally book our own holidays
We normally book our own holidays, but chose to use Hayes this time. Emma did a great job, she made the process really easy for us and took away all the hassle.
Everything was simple even the online payment.
20 September 2024
Emma was extremely helpful in finding…
Emma was extremely helpful in finding us a holiday which suited us our requests
7 September 2024
Emma was fantastic…
Emma was fantastic in helping us find yet another last minute family holiday that was just perfect from start to finish.
21 August 2024
First time booking
First time booking with an independent travel agent, was scary at first but emma but all my worries to ease. She sorted our seats on the flight so we could sit together without any extra cost, was also slightly cheaper booking with Emma than it was direct through the website.
20 July 2024
Amazing service
Have used Emma a few times and nothing is too much trouble. Helpful, informative, very friendly which makes the whole experience effortless. Can’t recommend enough.
27 May 2024
Very helpful staff
Very helpful staff . Made us feel wee made the right choice for our holiday
19 May 2024
Emma found me exactly what I was…
Emma found me exactly what I was looking for. No fuss. No messing. Friendly and helpful.
28 February 2024
Emma has been absolutely amazing from…
Emma has been absolutely amazing from the outset, no demand from myself was too big or too small for her. She has found myself and my sons the perfect holiday ever and I honestly can’t thank Emma enough or recommend Emma and Heys Travel enough. Exceptional is the word I would use for Emma’s customers service and approach.
2 February 2024
Hassle free booking …
Emma is just so efficient and listens to what I need from a holiday
9 January 2024
This is our 3rd holiday booked through…
This is our 3rd holiday booked through Emma. We have an autistic child and she is very understanding of our needs. She is so friendly I feel like I’ve know her all my life. So makes the whole process so easy and even if we change our minds she finds us the best deal she can. Knowing that she is always there is very reassuring
31 December 2023
Emma went through everything with me…
Emma went through everything with me from start to finish
14 November 2023
My consultant Emma Mills was a pleasure…
My consultant Emma Mills was a pleasure to deal with. She made my booking experience eady and answered all my questions with ease. She was professional throughout and id definately be booking again with emma.
Thankyou to all
11 November 2023
hayes travel reviewthe agent was a quick response back to…
the agent was a quick response back to us very helpfull and abliging
13 October 2023
Always responsive and always answers…
Always responsive and always answers questions.
1 September 2023
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