Lauren, at Exmouth, greeted us with a lovely smile, heard where we wanted to go, found and booked the perfect holiday for us. We have been used to making our own arrangements for years, so this was... See more
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See what reviewers are saying
Katie was very patient and very helpful with a big trip booking for next year plus some information about travel insurance. We always go to the local Hays and they are all lovely!
Company replied
Friendly, efficient service. We’d already chosen our holiday in advance of our visit to the branch but we had a number of questions we hadn’t been able to find an answer to on-line. Shawn was able to... See more
Company replied
Excellent, pleasant and proficient service. They found exactly what we wanted. We have used them in the past and would definitely use them in the future.
Company replied
Company details
- #21 of 206 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
23 Rolle Street, EX8 1NH, Exmouth, United Kingdom
- 01395 864020
4.9
Excellent
680 reviews
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Excellent communication
Excellent communication, very patient and helpful. Great service so far.
28 April 2026
Reply from Hays Travel - Exmouth
Thankyou for taking time to leave a lovely review! We hope you have a great holiday. Team Exmouth :)
Once again a pleasure
Once again a pleasure
The staff at Exmouth branch are very helpful, we have been in so many times now, they are getting to know us quite well and what sort of holidays we like
2 May 2026
Reply from Hays Travel - Exmouth
Thank you for taking the time to leave a lovely review! We hope you have a great holidays - Team Exmouth :) Lauren
Reply from Hays Travel - Exmouth
Thankyou for taking the time to leave a lovely review! We hope you have a great holiday - Team Exmouth :)
Reply from Hays Travel - Exmouth
Thankyou for taking time to leave a great review! Team Exmouth :)
Tina was very friendly
Tina was very friendly, helpful and had great knowledge of the trip we enquired about.
18 April 2026
Reply from Hays Travel - Exmouth
Thankyou for taking the time to leave a lovely review, we hope you have a great trip. Team Exmouth :)
Katie was great
Katie was great, she found the perfect holiday for me and my family. Very professional and friendly 😊
18 April 2026
Reply from Hays Travel - Exmouth
Thankyou for taking time to leave a lovely review. I hope you have a great cruise. - Team Exmouth :)
Very helpful member of staff
Very helpful member of staff. Made sure that we had clearly explained options and conclusion.
14 April 2026
Reply from Hays Travel - Exmouth
Thankyou for taking time to leave a lovely review! We hope you have a great holiday! Team Exmouth :)
Amazing
It was the easiest, fastest booking experience I've ever had. All done over the phone. The staff were polite and efficient.
12 April 2026
Reply from Hays Travel - Exmouth
Thankyou for taking the time to leave a lovely review. We hope you have a great holiday! Team Exmouth :)
10 minutes and sorted
Went in to book a trip to Zante for a wedding.
I'd tried for hours online, got frustrated!!
Took 10 minutes for Tina to find a hotel she knew, and could recommend
Booked!!!
I'll be back....
5 April 2026
Reply from Hays Travel - Exmouth
Thankyou for taking time to leave such a glowing review! We hope you have a great time away. Team Exmouth :)
Tina gave brilliant customer service
Tina was very informative, great in depth knowledge, friendly and helpful. Made the process very easy, will use again definitely.
5 April 2026
Reply from Hays Travel - Exmouth
Thankyou for taking the time to leave such a lovely review! We hope you have a great trip! Team Exmouth :)
Brilliant service made to feel very…
Brilliant service made to feel very welcome. Both ladies very professional and knowledgeable
31 March 2026
Reply from Hays Travel - Exmouth
Andy Rawlings,
We appreciate you sharing your experience. It's great to know that you felt welcome and valued the professionalism and knowledge of our team.
Kind regards
Hays Travel Exmouth
Reply from Hays Travel - Exmouth
Thank you so much for your kind feedback :)
Hays Travel Exmouth
Lauren was very friendly and helpful
Lauren was very friendly and helpful, when we booked our cruise, also the other staff were lovely .
31 March 2026
Reply from Hays Travel - Exmouth
Thank you for such a lovely review, it was a pleasure to book you! :) Lauren
Reply from Hays Travel - Exmouth
Hi Marilyn, thank you for your 5*review. We hope you have a wonderful holiday.
Hays Travel - Exmouth
Reply from Hays Travel - Exmouth
Hi Marilyn, thank you for your 5* review. We hope you enjoy your holiday to Peru.
Hays Travel - Exmouth
Katie was so helpful & professional
Katie was so helpful & professional - as she always is, got our bucket list trip all booked with itinerary & price as we wanted it…lovely to have her back at the Exmouth branch.
17 March 2026
Reply from Hays Travel - Exmouth
Good afternoon Paul,
Thank you for your 5* review. We love having Katie back at Exmouth and glad she found you the perfect bucket list trip.
Hope you see you again soon.
Hays Travel - Exmouth :)
Very knowledgeable and helpful
Very knowledgeable and helpful. She managed to help us book our holiday without it feeling overwhelming and made it very easy. We went away very happy. On a side note, she was also very good with our two young children and was very accommodating.
19 March 2026
Reply from Hays Travel - Exmouth
Thankyou for taking time to leave such a glowing review! We hope you have a great time away. Team Exmouth :)
Reply from Hays Travel - Exmouth
Hi Viv, thank you for your 5* review. We hope to see you again soon :)
Hays Travel - Exmouth
Reply from Hays Travel - Exmouth
Paul,
We appreciate you taking the time to share your positive experience; we are so glad to hear that you enjoyed your experience with us.
Hays Travel - Exmouth
Sarah was incredible
Sarah was incredible.
She went above and beyond.
We went in with no clue what we really wanted or where we wanted to go having exhausted all hope of finding out holiday on our own we came in Hays Exmouth.
From the start Sarah was amazing. She listened to our waffle and came up with lots of very intriguing and wonderful holidays of all types.
Having personally gone from Blackpool to the canaries to Egypt in our search we were clueless.
Sarah then mentioned Hawaii....this was interesting. Then came Las Vegas. Well it's a bucket list destination and somewhere my husband has always wanted to go.
Hotel booked, flights upgraded and links sent about hiring a mobility scooter and visas.
Sarah is fantastic.
Job...well done.
Thank you Sarah your a star.
10 March 2026
Reply from Hays Travel - Exmouth
Ellie G.,
We're happy to hear that you had such a wonderful experience! It's great to know that Sarah helped you find the perfect holiday, even when you weren't sure what you wanted. Thank you for sharing your positive feedback; we appreciate it!
Hays Travel - Exmouth :)
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