Lauren, at Exmouth, greeted us with a lovely smile, heard where we wanted to go, found and booked the perfect holiday for us. We have been used to making our own arrangements for years, so this was... See more
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See what reviewers are saying
Katie was very patient and very helpful with a big trip booking for next year plus some information about travel insurance. We always go to the local Hays and they are all lovely!
Company replied
Friendly, efficient service. We’d already chosen our holiday in advance of our visit to the branch but we had a number of questions we hadn’t been able to find an answer to on-line. Shawn was able to... See more
Company replied
Excellent, pleasant and proficient service. They found exactly what we wanted. We have used them in the past and would definitely use them in the future.
Company replied
Company details
- #21 of 206 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
23 Rolle Street, EX8 1NH, Exmouth, United Kingdom
- 01395 864020
4.9
Excellent
680 reviews
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Poppy was friendly
Poppy was friendly, helpful and patient in finding us the cruise we wanted.
We will definitely return to Hays for future travel.
12 February 2026
Reply from Hays Travel - Exmouth
Hi Garry, thank you for your lovely 5* review for Poppy.
We hope you have a wonderful cruise.
Hays Travel - Exmouth
Excellent personal service by…
Excellent personal service by knowledgeable staff who listen to your requirements
11 February 2026
Reply from Hays Travel - Exmouth
Thankyou for taking the time to leave a lovely review! Team Exmouth :)
Holiday offer
Simple, easy, straight forward. They had sold out of the place we wanted to stay, so they offered us some other options which i wasn't sure about. They then looked at the original and found they had availability the week before, so we booked that. Overall a great experience
31 January 2026
Reply from Hays Travel - Exmouth
Thank you so much for your kind feedback :) It was a pleasure to get this booked for you :) We look forward to hearing from you soon- Sammie
Lauren was most helpful in organising…
Lauren was most helpful in organising our cruise in April 😊
8 February 2026
Reply from Hays Travel - Exmouth
Thank you so much for taking the time to leave us such a nice review- Lauren
Always a googood service and good staffd service katie store…
Always a good service katie store manager always helpful and knowlegable..great staff in the store.
8 February 2026
Reply from Hays Travel - Exmouth
Thank you so much for your nice feedback. It is always a pleasure- Katie :)
Great booking experience
Friendly staff, personal recommendations, great price, so easy to book.
We have used hays before and know customer service is great and they will look after us right up until departure.
5 February 2026
Reply from Hays Travel - Exmouth
Hello, Thank you for taking the time to leave such a lovely review! It is a pleasure to book your holidays. :) Hays Travel Exmouth
Warm friendly welcome by all the team.
Warm friendly welcome by all the team.
Sammie our sales advisor was very very helpful in finding the right holiday for us making note of all the requests we made.
Will definitely be going back to Hays Travel
5 February 2026
Reply from Hays Travel - Exmouth
Thank you so much for your wonderful feedback. It was an absolute pleasure meeting you all. I look forward to seeing you again soon :)
Best Wishes,
Sammie
Excellent service
Beth listened to what I wanted and came up with numerous options until there was one I was completely happy with. Excellent service
25 January 2026
Reply from Hays Travel - Exmouth
Hi Adele, it was a pleasure helping you find your perfect holiday. Hope you have a wonderful time.
- Beth
was quick and easy...no fuss...
29 January 2026
Reply from Hays Travel - Exmouth
Hi Jane, thank you for your 5*star review.
We hope you have a wonderful holiday.
Hays Travel - Exmouth
Very friendly and helpful
Very friendly and helpful, so nice that Beth took the time to help us,
27 January 2026
Reply from Hays Travel - Exmouth
Thankyou for taking the time to leave such a lovely review. Team Exmouth :)
Great service
Lauren was very helpful and explained everything clearly. We will definitely book at Hays again. Thankyou.
25 January 2026
Reply from Hays Travel - Exmouth
Thank you so much for your lovely review :) Look forward to booking your next holiday! - Lauren
Excellent service
Fantastic service sorted everything out for are holiday sammie was lovely listened to what I wanted & sorted it
18 January 2026
Reply from Hays Travel - Exmouth
Thankyou for taking the time to leave a lovely review! We hope you have a good holiday! Team Exmouth :)
Efficiently done and Katie very helpful
22 January 2026
Reply from Hays Travel - Exmouth
We appreciate you sharing your thoughts; we are so glad you found our service expert and helpful during your visit!
Hays Travel Exmouth
Visited Hays to book another return…
Visited Hays to book another return visit to Venice. Great advice as Katie looked at various options for different hotels and locations within Venice ! All great service form Hays
20 December 2025
Reply from Hays Travel - Exmouth
Elaine,
We're happy to hear that you received great advice and service for your Venice trip! We appreciate you booking with us and value your positive feedback.
Hays Travel Exmouth
Saw the holiday on facebook
Saw the holiday on facebook, sent a message, got info back on messenger, checked the hotel out on google, happy with what i saw and read, completed the booking on messenger, quick and easy.
17 January 2026
Reply from Hays Travel - Exmouth
Thank you very much for your kind feedback :)
Hays Travel Exmouth
Just brilliant service and wonderful…
Just brilliant service and wonderful staff as always
15 January 2026
Reply from Hays Travel - Exmouth
Thank you for your positive feedback regarding the brilliant service and wonderful of our staff; we are happy you had a good experience.
Hays Travel - Exmouth
Reply from Hays Travel - Exmouth
Thank you for your positive feedback regarding the quick and easy and friendliness of our staff.
Hays Travel - Exmouth
The manager was very help full
The manager was very help full. An so was the staff very friendly
6 January 2026
Reply from Hays Travel - Exmouth
Thank you for your positive feedback regarding the helpfulness and friendliness of our staff; we are happy you had a good experience.
Hays Travel - Exmouth
Reply from Hays Travel - Exmouth
Thankyou for taking the time to leave a lovely review. We hope you have a great holiday! Team Exmouth :)
Reply from Hays Travel - Exmouth
Thankyou for taking your time to leave a lovely review, we hope you have a fab cruise! Team Exmouth :)
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