Very helpful and pleasant staff. Worked hard to work with my itinerary which was complicated. Answered all my questions with accuracy. Process for me was easy and enjoyable.
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See what reviewers are saying
I was with Karen in Glengormley branch for travel insurance and to enquire about exchange rates. Lovely to chat too, advice given, worked though the process and documents. Would always recommend th... See more
Company replied
From the moment we sat down we were made to feel welcome the girls even offered us a cup of of tea , the girl was called Julie Cardwell and was very friendly and helpful at no time did we feel rushed... See more
Company replied
As always Hays travel in Glengormley made booking a holiday easy & stress free, I told Carly what I wanted and she came back with a few options and the prices. Staff are always pleasant and give great... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 35 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
8 Ballyclare Road, BT36 5EX, Glengormley, United Kingdom
- 02892290219
4.9
Excellent
612 reviews
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Julie was very attentive
Julie was very attentive, responsive and helpful.
She made the holiday booking process very easy.
Our wee family group are looking forward to Lanzarote in October.
Aidan Campbell
8 May 2026
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Another holiday booked
We are regular customers at the Glengormley branch. Jenna knows us now. She was able to say from personal experience what may interest us in Krakow. She is always helpful and provides a knowledgeable efficient and friendly service
3 May 2026
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Helpful and efficient staff
23 April 2026
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Fantastic service from Jenna and Julie…
Fantastic service from Jenna and Julie in the Glengormley branch highly recommended nothing was too much for them to do for me
1 May 2026
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
The consultant listened to what I was…
The consultant listened to what I was looking for and offered options and advised on what she thought would suit me best.
29 April 2026
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Promt and professional
16 April 2026
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Love the staff at Glengormley
Love the staff at Glengormley. I really trust them and the advise they offer.
Top marks to Jade, Saffron, Karen and the rest of the fab folk at the branch.
Martin Murray
21 April 2026
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Very helpful and pleasant staff.
14 April 2026
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Brilliant staff…
Julie in the Glengormley branch was fantastic. She listened carefully to what I wanted and came up with a super hotel that met all my requirements. Julie was friendly, professional and very knowledgeable. Can't wait to get away
12 April 2026
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
LIVERPOOL FC
I booked a Liverpool FC package for me, my brother and my dad. Dad’s a massive Liverpool fan and has never been to Anfield so when the last home game of the season came up, I had to book it! I booked this through Carley who was very friendly and from initial enquiry to booking only took 30 mins and she was very accommodating with any questions I had. Would definitely recommend booking packages with Hays in Glengormley as other Hays offices have not been as good at responding to enquiries.
28 March 2026
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Cruise time
We have booked our first cruise in nearly 8 years and was guided through the process, easily by Karen. A super staff member who explained things with ease.
22 March 2026
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Another satisfied customer.
They are very knowledgeable and offer good recommendations for holidays.
2 April 2026
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Very helpful and knowledgeable staff.
28 March 2026
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Staff are so helpful and friendly…
Staff are so helpful and friendly explain everything very well would definitely recommend the glengormley branch of hays travel
3 April 2026
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Very professional advice
Very professional advice, and seemless procedure while completing my booking.
19 March 2026
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Great help from Jenna helping me find…
Great help from Jenna helping me find and book my trip
31 March 2026
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
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