Karen was incredibly knowledgeable and helpful. I wouldn’t have known where to start choosing a cruise to the fjords but she went through the options with first hand knowledge which was very reassurin... See more
Company replied
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See what reviewers are saying
Have used Hays Travel - Goring several times and they've always been great. All the staff are friendly and very efficient and keep you informed if there's any changes with your booking. Would defin... See more
Company replied
As ever with the staff, this time Laura, all queries dealt with and booking satisfactorily completed. Thank you for the excellent service.
Company replied
We have always found Hays, which we use a lot, very helpful and on this occasion, we received the same excellent service. The staff are very friendly and professional and will look into any small deta... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 35 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
334 Goring Road, BN12 4PD, Goring, United Kingdom
- 01903 241221
4.9
Excellent
528 reviews
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Great service.
The staff were friendly and knowledgeable providing a great service, will definitely book with them again.
7 June 2026
Reply from Hays Travel - Goring
Thank you for your kind feedback, pleased to hear you found Karens service to be positive. Look forward to assisting with your future holiday needs :)
Your travel advisor(Laura)at Goring was…
Your travel advisor(Laura)at Goring was most helpful and as always with all of your staff they are very professional.
13 June 2026
Reply from Hays Travel - Goring
We are so pleased to hear you had such a positive experience with our team. We appreciate your kind words.
Kind Regards
Hays Travel
Thank you Karen
As usual it is a pleasure to book our holiday with Karen. She is very knowledgeable and makes sure that every detail is carefully chosen. She is a credit to your company.
12 June 2026
Reply from Hays Travel - Goring
We are so pleased to hear our team consistently provides excellent service. Thank you for your kind words and continued loyalty!
Kind Regards
Hays Travel
Reply from Hays Travel - Goring
Thank you for your comments and taking time to complete the survey.
Highly Recommend
As always from the moment I walked through the door the service was friendly, helpful and informative. Really lovely staff.
6 June 2026
Reply from Hays Travel - Goring
We are so pleased to hear about your positive experience. Thank you for your kind words; we appreciate your feedback.
Kind Regards
Hays Travel
Reply from Hays Travel - Goring
We're glad to hear that our team was helpful and attentive. We appreciate your kind feedback.
Kind Regards
Hays Travel
Very helpful
Megan was very helpful in arranging a 7-day hotel stay in Fuerteventura and a 14 day Mediterranean cruise.
31 May 2026
Reply from Hays Travel - Goring
We're so glad we could help arrange your holidays for you! Thank you for your kind feedback.
Kind Regards
Hays Travel
Helpful and knowledgeable staff.
29 May 2026
Reply from Hays Travel - Goring
We are so pleased our team was helpful.
Kind Regards
Hays Travel
Reply from Hays Travel - Goring
Thank you for your feedback!
Very good service
Very good service. We needed to look at several options with flights and were given all the time needed to get the right option.
20 May 2026
Reply from Hays Travel - Goring
Thank you for your kind feedback :) Pleased to her you found the service was good. We look forward to helping with any future assistance.
A great experience
Isaac, managed to find the right balance of holiday itinerary we were looking for and more importantly at a very good price. All staff in the Goring-by Sea office were helpfull and work to support each othr making fo a great experience.
16 May 2026
Reply from Hays Travel - Goring
Thank you for your lovely feedback!
Personal and efficient
I didn't have to wait in the shop, my preferences were listened to and I got a shortlist emailed to me, one of which I confirmed. Good to have something so local with knowledgeable staff
12 May 2026
Reply from Hays Travel - Goring
Jane Lodge,
We're so glad to hear that you didn't have to wait and that we could provide you with suitable options! Thank you for supporting local businesses and for your feedback.
Kind Regards
Hays Travel Goring
Reply from Hays Travel - Goring
Thank you for taking the time to share your feedback. Happy to hear you found Karen to be helpful and friendly :)
Great Advice
Popped in on a busy Saturday with only a vague idea of what we wanted for our summer holiday. The person who advised us on options (I think it was Jade?) couldn’t have been more helpful. There was no pressure and we didn’t feel rushed, just good unbiased help. Thank you!
3 May 2026
Reply from Hays Travel - Goring
Thank you for your lovely feedback! - Megan :)
Very helpful and knowledgeable.
2 May 2026
Reply from Hays Travel - Goring
Thank you for your lovely feedback!
We had expert help from Karen and Megan…
We had expert help from Karen and Megan to secure our holiday, which we couldn't have done ourselves either so quickly or at all for the right price. Many thanks as always to the Goring team.
23 April 2026
Reply from Hays Travel - Goring
Thank you for taking time to complete the survey and for your kind words
Reply from Hays Travel - Goring
Thank you for you kind feedback :)
Reply from Hays Travel - Goring
Thank you for your lovely feedback! - Megan :)
I went in to hayes- Goring shop and…
I went in to hayes- Goring shop and was greeted by Jade, I explained I was looking for a 7 day cruise in the Mediterranean for a single person,Jade checked one frome Southampton but Jade said it was very expensive just to go to Spain and back so we looked at fly cruse which was as bad as the one frome Southampton.
JADE Searched for a land based holiday I liked the look at Portuguese island of Madeira so I booked it there and then jade not only saved me money she was understandably helped me with my situation this will be hard for me as I lost my wife in September 2024 we were married for 56 years and dine every thing together, Thank you Jade
12 April 2026
Reply from Hays Travel - Goring
Thank you so much for your lovely feedback, I am glad Jade was able to assist! - Megan :)
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