Karen was incredibly knowledgeable and helpful. I wouldn’t have known where to start choosing a cruise to the fjords but she went through the options with first hand knowledge which was very reassurin... See more
Company replied
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See what reviewers are saying
Have used Hays Travel - Goring several times and they've always been great. All the staff are friendly and very efficient and keep you informed if there's any changes with your booking. Would defin... See more
Company replied
As ever with the staff, this time Laura, all queries dealt with and booking satisfactorily completed. Thank you for the excellent service.
Company replied
We have always found Hays, which we use a lot, very helpful and on this occasion, we received the same excellent service. The staff are very friendly and professional and will look into any small deta... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 35 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
334 Goring Road, BN12 4PD, Goring, United Kingdom
- 01903 241221
4.9
Excellent
528 reviews
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Happy traveller
Great staff always friendly and happy to help, never had a bad experience wouldn’t go anywhere else.
21 January 2026
Reply from Hays Travel - Goring
Thank you for your lovely feedback! - Megan :)
Caribbean cruise
We booked our cruise at Hayes with Megan who couldn't have been more helpful. We had a specific island we wanted to visit and wanted to go in the next 40 days. Not only did Megan do both she sourced our insurance at a better price than all the compare sites. Really happy.
20 January 2026
Reply from Hays Travel - Goring
Thank you for your lovely feedback! - Megan :)
Reply from Hays Travel - Goring
Thank you for taking time to complete the survey and your kind words, karen
I want to something special to…
I want to something special to celebrate our 50 th wedding anniversary.
Paula’s great help.. I booked holiday in Jersey..
Very happy result.Thank all the staff at Hays Travel in Goring Branch,,
14 January 2026
Reply from Hays Travel - Goring
We're happy to hear that you received great help from our team for your 50th wedding anniversary trip to Jersey! We appreciate your kind words and are glad you're happy with the result.
Reply from Hays Travel - Goring
We appreciate you taking the time to share your positive experience.
Isaac was very helpful and helped us…
Isaac was very helpful and helped us find the best holiday for our dates. Would recommend
11 January 2026
Reply from Hays Travel - Goring
We appreciate you sharing your experience. We are so glad that our team helped you discover the perfect holiday.
Reply from Hays Travel - Goring
Thank you for your feedback!
Reply from Hays Travel - Goring
Thank you for completing the survey and for your kind words
Your staff member who served me was…
Your staff member who served me was very helpful and explained everything very clearly. I would definitely come back next time I want to travel.
19 December 2025
Reply from Hays Travel - Goring
Thank you for your lovely feedback! I'm glad I was able to assist :) - Megan.
Staff are amazing
Staff are amazing, nothing is that much trouble. Very helpful and make great suggestions for places you may not even think about.
17 December 2025
Reply from Hays Travel - Goring
Thank you for your feedback, I'm glad I was able to help! - Megan :)
Very helpful
Very helpful, prompt service and advice, both by phone and email. Recommended.
23 November 2025
Reply from Hays Travel - Goring
Thank you for your lovely feedback, I am glad I was able to help! - Megan :)
JADE WAS SO HELPFUL AND UNDERSTANDIN
28 November 2025
Reply from Hays Travel - Goring
Thank for your lovely feedback!
Jade sorted out everything for us
Jade sorted out everything for us . Looked for the accommodation that was right for us and the best price. Very pleased all booking . Thank you Jade
21 November 2025
Reply from Hays Travel - Goring
Thank you for your kind feedback :)
Cruise 2026
Everything was explained about our upcoming cruise what we have to do and what Hays will do very professional service
13 November 2025
Reply from Hays Travel - Goring
Thank you for your feedback!
The place to book a holiday.
I booked a holiday with Laura yesterday l was impressed with the service l received, Laura was friendly and efficient. She also price matched a price l had found online.
Compared to High Street company’s ie TUI Hays give a far better service.
11 November 2025
Reply from Hays Travel - Goring
Thank you for your kind feedback. Really happy to hear you are pleased with our service. Pleasure to have assisted with your holiday requirements :)
Reply from Hays Travel - Goring
Thank you for completing the survey and for your kind words
Very helpful service
Very helpful service. I was given printed copies of the booking confirmation, when requested. This was much appreciated. The booking was dealt with in a professional manner.
21 October 2025
Reply from Hays Travel - Goring
Thank you for your kind feedback. Glad you found the service to be helpful :)
Reply from Hays Travel - Goring
Thank you for your feedback!
The wonderful insight & help.
The wonderful insight & help.
All questions answered with lots more advice.
EXCELLENT.
24 October 2025
Reply from Hays Travel - Goring
Thank you for taking the time for completing the survey and your kind words
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