Hays Travel - Greenock Reviews 

Friendly, kind and helpful staff. Very patient and happy to help.

Alayna went above and beyond for us when trying to sort out cabins for a cruise as we are first time cruisers!

Great communication

We were looked after by Jacqui who went way above and beyond. Would give 6 🌟 if I could.

Alison in the Greenock office Scotland was super helpful. She got us the deal we wanted even though it wasn’t on her system. Had to make several calls to organise and never rushed us. I couldn’t be more pleased! She’s a gem!💎

I wouldn’t book a holiday anywhere else other than Hays, Greenock. The staff are fantastic, friendly & extremely knowledgeable & explain all aspects of the holiday very well. They take any stress away and make sure everything is organised for you. Special mention to Alayna who is lovely and super at her job.

I Dealt with two different members of staff and I could not have asked for better service and I am delighted about the way they handled my health issues could not have asked for a better service.

Absolute first class service from Jacqueline and her attention to detail shine through would not hesitate to contact her in future wheonnoa holiday.

Booked two holidays for next year in under 1 hour. We have been booking our holidays for a number of years now and Jade at our local Greenock branch is always our go to person. Excellent service.

Excellent rep. The encounter was entirely focused on what we wanted and he never attempted to influence us or upsell. Had he done so, we wouldn’t have booked. Answered our queries and left a positive impression. A good ambassador for Hays.

Mhairi was great! Patient & understood the ask thank you!

We use Alison from the Greenock store a lot to book us holidays/flights and have done for over 14 years.
She gets us exactly what we want and is so helpful

I go to the same girl in hays travel in Greenock jade she is so helpful and within half a hour she had the destination that I enquired about she is first class

First time booking with Hays Travel. I received excellent service from Alison at the Greenock branch and will definitely be contacting her for future bookings.

Very easy to deal with, always helpful, and patient
Thanks again

Lovely phone manners felt listen to at all times

Expert knowledge, support and advice about cruise options.
Fantastic customer service and care to ensure my needs, as a disabled person, were met.
I cannot recommend highly enough.

From start to finish Iwas treated with the utmost respect and courtesy the assistants were very polite and helpfull and explained everything as we went along and I will certainly be using your services again

Needed help booking a family holiday ,wee tried unsucefully as a family. However after popping into my local branch greenock, they could not be more helpful. Looking all week telephoning myself trying to get the best price .and I'm glad to say they did Kris was amazing patient and very helpful. Also Jacqueline the manager kept checking wee were getting the best deal .Cannot fault them above and beyond .Very greatfull.

Allison was welcoming, friendly and patient in helping me to book a holiday. I have been helped by her before and she remembered.

One suggestion is to have gift envelopes so that gifts of a holiday are nicer to present.

Excellent service, Alison was first class