Hays Travel - Greenock Reviews 

826
TrustScore 5 out of 5

4.9

58 Hamilton Way, PA15 1RH Greenock, GB


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Rated 5 out of 5 stars

Very Happy with service received. Each member who picked up our call was excellent in communication. Our problem which we had was solved quickly . Would definitely book again with them.... See more

Company replied

Rated 5 out of 5 stars

We went in to talk about our upcoming cruise and decided to book for Menorca. Alayna was great as are all staff. Very helpful and got holiday at price we thought great. We'll be back to book more hol... See more

Rated 5 out of 5 stars

Jacqueline is always a delight to book with. She is so knowledgeable and takes care of everything for you which makes it a pleasure to book knowing you are in good hands.

Rated 5 out of 5 stars

We usually book direct with Jet2 but decided to call in to see what offers could be had. Our advisor was fantastic and very patient came up with what looks like a brilliant hotel in a perfect location... See more


Company details

  1. #21 of 205 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 35 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 100 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 58 Hamilton Way, PA15 1RH, Greenock, United Kingdom

  • 01475297022

4.9

Excellent

TrustScore 5 out of 5

826 reviews

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4.9

All reviews

(826)

127,122 reviews in the last 12 months

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Rated 5 out of 5 stars

2027 holiday

Amy was great arranging our holiday for next year . Also Jacqueline who had taken our request kept in contact through email to tailor our holiday. Find staff in shop so friendly and professional at all times.

9 June 2026
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Reply from Hays Travel - Greenock

Thanks very much for this lovely, it is very appreciated. Thanks again for booking

Rated 5 out of 5 stars

Always when we are thinking about…

Always when we are thinking about holiday Hays is the first place we go Always helpful and knowledgeable about everything

16 June 2026
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Reply from Hays Travel - Greenock

Thanks very much for this lovely review, it is very appreciated. Thanks again for booking .

Rated 5 out of 5 stars

It was a spur of the moment that I…

It was a spur of the moment that I inquired about going back to Marmaris in May 2027, and Alison came up with a few dates,she got me a date where it was an early flight going and returning,
Superb service,
Thanks a million Alison.

7 June 2026
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Reply from Hays Travel - Greenock

Always a pleasure Gerry ! thanks for the great review - Alison

Rated 5 out of 5 stars

The staff were fab as usual

The staff were fab as usual. The only disappointment was the fact that the holiday had increased in price from when I got the quote, till a few days later when I had got a hold of my friends and got in to book. It was only £18 each but when this happened to me previously in another travel agents they gave me the price I was quoted first. A similar gesture would have been appreciated if it had been done this time

9 June 2026
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Reply from Hays Travel - Greenock

Thank you booking with us again . We appreciate your feedback , of course we like to offer the best prices we can , at all times .

Rated 5 out of 5 stars

Lovely experience booking my holiday…

Lovely experience booking my holiday with Hay's Travel Greenock, I would like to give Alayna a special mention, she was so helpful & provided us with a lot of useful information about resort, & hotel x she was very informative & such a pleasant girl x We will definitely use Hay's again & will pass on our experience to others x Looking forward now to September & our week in the sun x

10 June 2026
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Reply from Hays Travel - Greenock

We really appreciate you leaving us a great review . We will pass on your kind words to Alayna. Thanks for booking !

Rated 5 out of 5 stars

AMY WAS SO HELPFUL AND LISTENED TO WHAT…

AMY WAS SO HELPFUL AND LISTENED TO WHAT WE WANTED FOR OUR HOLIDAY AND GOT US THE HOTEL THAT I WAS LOOKING FOR SO ONE HAPPY CUSTOMER 😊

7 June 2026
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Reply from Hays Travel - Greenock

Thank you so much Linda for your great review and thank you for booking with me again :) - Amy

Rated 5 out of 5 stars

Great customer service

Thanks to Jade and Kris for helping me book our cruise, made it so easy to make our decision

4 June 2026
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Reply from Hays Travel - Greenock

Thank you for booking your amazing trip with us !

Rated 5 out of 5 stars

Agent was listening to what we were…

Agent was listening to what we were after and helped us get a holiday, would use Hays again

30 May 2026
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Reply from Hays Travel - Greenock

Thank you for booking with us! We really appreciate it, and thanks for leaving us this lovely review.

Rated 5 out of 5 stars

As usual

As usual, fantastic service from Kris at the Greenock branch. He listened carefully to what type of holiday I was looking for. He spent time searching for an ideal choice and managed to get the best price. He has kept me up to date with all the details as my holiday approaches. It is such a pleasure to feel comfortable my holiday will go smoothly, as always.

24 May 2026
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Reply from Hays Travel - Greenock

Thank you so much for this fantastic review! Thank you for continuing to book with us, it is very appreciated!

Rated 5 out of 5 stars

Jaqueline at Greenock Hays was superb…

Jaqueline at Greenock Hays was superb finding us a holiday .No mean feat to accommodate a family of 12 heading abroad to celebrate 70th birthday and a golden wedding and some of the party going from Glasgow and some from Stanstead.
We are very happy with our booking and service we received

31 May 2026
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Reply from Hays Travel - Greenock

Thanks very much for this lovely, it is very appreciated. Thanks again for booking your family trip with us!

Rated 5 out of 5 stars

Booking first ever family holt

Allison was amazing and so patient with myself when booking my first ever family holiday. She went through multiple options with no judgement and gave personal experiences to allow myself and my wife to make the best decision based on what we were after.
Thank you soo much

24 May 2026
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Reply from Hays Travel - Greenock

Thank you very much for leaving us this lovely and kind review. We really appreciate it! Thanks again for booking with us.

Rated 5 out of 5 stars

Jacqueline as always was amazing

Jacqueline as always was amazing, i told her what wanted/needed and she got me an amazing deal for my sons birthday
Jacqueline always goes above and beyond, and is so friendly and chatty

25 May 2026
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Reply from Hays Travel - Greenock

Thanks for booking again Kirsteen .

Rated 5 out of 5 stars

Alison make the booking process very…

Alison make the booking process very easy
Found us the perfect holiday exactly what we wanted and ticked all the boxes
Excellent service once again

23 May 2026
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Reply from Hays Travel - Greenock

Thank you very much for booking with us again - we appreciate it !

Rated 5 out of 5 stars

Had a very good experience when…

Had a very good experience when booking. Assistant very helpful and informative.

12 May 2026
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Reply from Hays Travel - Greenock

Thank you for giving us a 5 star review and for booking with us at Hays Greenock !

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