Very Happy with service received. Each member who picked up our call was excellent in communication. Our problem which we had was solved quickly . Would definitely book again with them.... See more
Company replied
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See what reviewers are saying
We went in to talk about our upcoming cruise and decided to book for Menorca. Alayna was great as are all staff. Very helpful and got holiday at price we thought great. We'll be back to book more hol... See more
Company replied
Jacqueline is always a delight to book with. She is so knowledgeable and takes care of everything for you which makes it a pleasure to book knowing you are in good hands.
Company replied
We usually book direct with Jet2 but decided to call in to see what offers could be had. Our advisor was fantastic and very patient came up with what looks like a brilliant hotel in a perfect location... See more
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 35 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
58 Hamilton Way, PA15 1RH, Greenock, United Kingdom
- 01475297022
4.9
Excellent
826 reviews
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Reply from Hays Travel - Greenock
Thanks very much for leaving us this kind review, we really appreciate it! Thanks again for booking with us.
Always book with Hays Travel 1st class…
Always book with Hays Travel 1st class service highly recommended the staff are just so nice helpful pleasant get you a really good deal on holidays nothing is too much trouble for any of them
26 March 2026
Reply from Hays Travel - Greenock
Thanks for booking again Michelle.
Booking what I wanted was made very…
Booking what I wanted was made very easy, Jade was very helpful and polite
2 April 2026
Reply from Hays Travel - Greenock
Thank you for this lovely review. I really appreciate it! Thanks again for booking - Jade
Reply from Hays Travel - Greenock
Thanks for booking with us and leaving a great review. We appreciate it !
The staff made it so simple to book my…
The staff made it so simple to book my holiday, not many questions asked ,just straight to the point ,no hassle ,great service
29 March 2026
Reply from Hays Travel - Greenock
Thank you for your kind review and for booking with us :)
Awesome experience as always
Awesome experience as always. Easy to book, easy to add on an extra passenger at a later date. Super excited for another relaxing holiday
20 March 2026
Reply from Hays Travel - Greenock
Thanks for taking the time to leave a great review and for booking another fab holiday. I really appreciate it !
Friendly cruise advice in Greenock
Friendly, well spoken and knowledgeable staff. Very efficient and nothing was a bother to check or explain to to us. Kept us up to date with next actions to take before our holiday.Well.done Alison bravo 👏
22 March 2026
Reply from Hays Travel - Greenock
I really appreciate you booking with me and for taking the time to leave me such a lovely review . Thank you - Alison
Excellent service as always from…
Excellent service as always from Jaqueline . Goes above and beyond with her help . What a great asset to your team
19 March 2026
Reply from Hays Travel - Greenock
Thank you for leaving a great review and for booking with us !
Amazing travel agency
Amazing travel agency , friendly & helpful team , great service.
Highly recommend Hays .
16 March 2026
Reply from Hays Travel - Greenock
Thank you for this lovely review, we really appreciate it! Thank you for always booking with us.
Very professional and knowledgeable yet…
Very professional and knowledgeable yet personal service. Got exactly what we were looking for.
14 March 2026
Reply from Hays Travel - Greenock
Thanks very much for booking another fab holiday with me, I appreciate it! - Alison
Easy booking
Excellent customer service from Jacqueline made the booking of our first cruise very easy
6 March 2026
Reply from Hays Travel - Greenock
Thanks I am sure you will enjoy it .Jacqueline
Had a great experience booking my…
Had a great experience booking my flight with Alison ! Very friendly staff and caring . Would highly recommend.
12 March 2026
Reply from Hays Travel - Greenock
Thank you for leaving this lovely review. We really appreciate it! Thanks for booking with us again.
First class service .
After hearing from Allison that our trip to Dubai had been cancelled I went in to see her .As usual service was first class and came out with a holiday to Lanzarote with all our needs met. Jacqueline and staff have always been super friendly and professional over the years we have dealt with them would not go anywhere else.
3 March 2026
Reply from Hays Travel - Greenock
Thank you very much for your lovely review ! I am so pleased we managed to get another amazing holiday for you - Alison
5 Star + Service!!!
I found a great deal on a holiday to Japan, when I called I spoke to Kris who was extremely friendly, knowledgeable and helpful and we discussed the holiday which Kris re priced as it had been on for almost a week, luckily the price hadn't changed.
I spoke to my partner and we decided we wanted to make slight changes to areas we were visiting, spoke to Kris again and he said it wasn't a problem and made the changes. As he had been before he also gave me some great advice on pocket wi fi we could hire and having luggage sent from the airport straight to our hotel!
I was extremely happy with the service I received, not just from Kris but from other members of staff I spoke to when I called.
Well done Hays Greenock, 5 Star + Service!!!
6 March 2026
Reply from Hays Travel - Greenock
Thanks for your feedback Anne Marie .Kris loves Japan and his knowledge is invaluable .Its a dream listening to him when he is discussing Japan.
Alanya was very friendly helpful got us…
Alanya was very friendly helpful got us holiday for the price we wanted to pay gave us useful advice nothing was a bother for her
7 March 2026
Reply from Hays Travel - Greenock
Thanks for your lovely feedback you will have a fab time.
Friendly and helpful staff and they…
Friendly and helpful staff and they price matched the holiday as I saw it cheaper at another travel company
23 February 2026
Reply from Hays Travel - Greenock
Thanks for leaving a great review Claire - we really appreciate you booking !
Reply from Hays Travel - Greenock
Thanks very much we really appreciate it !
The girls at hays greenock very good at…
The girls at hays greenock very good at their job very friendly nothings ever too much trouble for them very experienced and find you the best deals and great holidays
1 March 2026
Reply from Hays Travel - Greenock
Thank you so much for this kind review! We really appreciate it and thank you for always booking with us.
Listened to what we wanted and gave…
Listened to what we wanted and gave helpful guidance.
Double checked details before confirming
28 February 2026
Reply from Hays Travel - Greenock
Thankyou very much for your kind review - Alayna
Reply from Hays Travel - Greenock
Thanks very much we really appreciate it !
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