Hays Travel - Greenock Reviews 

824
TrustScore 5 out of 5

4.9

58 Hamilton Way, PA15 1RH Greenock, GB


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Rated 5 out of 5 stars

Very Happy with service received. Each member who picked up our call was excellent in communication. Our problem which we had was solved quickly . Would definitely book again with them.... See more

Company replied

Rated 5 out of 5 stars

We went in to talk about our upcoming cruise and decided to book for Menorca. Alayna was great as are all staff. Very helpful and got holiday at price we thought great. We'll be back to book more hol... See more

Rated 5 out of 5 stars

Booked our Holiday Late with only 2wks to go but as usual the Greenock Hays Team (Alison) fixed us up quickly with a Great Deal and we had it Booked Paid & All Documents with us in no time. Thanks ag... See more

Company replied

Rated 5 out of 5 stars

We usually book direct with Jet2 but decided to call in to see what offers could be had. Our advisor was fantastic and very patient came up with what looks like a brilliant hotel in a perfect location... See more


Company details

  1. #21 of 205 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 35 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 100 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 58 Hamilton Way, PA15 1RH, Greenock, United Kingdom

  • 01475297022

4.9

Excellent

TrustScore 5 out of 5

824 reviews

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4.9

All reviews

(824)

126,693 reviews in the last 12 months

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Rated 5 out of 5 stars

Allison had researched what I wanted…

Allison had researched what I wanted and explored various options for me. All the details sorted and holiday plans all arranged. Thanks very much.

25 January 2026
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Reply from Hays Travel - Greenock

Thank you very much for booking with me again . I'm delighted you have booked another amazing cruise ! Alison

Rated 5 out of 5 stars

Success at first go

We knew where we wanted to go, Resort & Hotel, having been there a few times before, Jacquie looked at suitable dates and came up with ones that were perfect in price, ensuring we got exactly what we required. Most rewarding experience with her help we got a deal that suited our purse.

24 January 2026
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Reply from Hays Travel - Greenock

Thanks for booking again.

Rated 5 out of 5 stars

Very happy

Alayna made my experience with Hays Travel, she was so helpful and explained everything to me. Nothing was too much for her, she has booked everything I need and advised me on what things have changed since my last holiday. A really nice girl so pleasant and helpful and I was very happy with everything she has done for me.

23 January 2026
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Reply from Hays Travel - Greenock

Thanks for booking again.

Rated 4 out of 5 stars

Helpful

Very helpful good information information

22 January 2026
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Reply from Hays Travel - Greenock

Thanks Alison for your kind words . Jade

Rated 5 out of 5 stars

Great friendly service

Great friendly service, staff always ready to help and advise and think ofvthe additional extras.

17 January 2026
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Reply from Hays Travel - Greenock

Thanks Donna for booking . You will have a fab time. Jacqueline

Rated 5 out of 5 stars

Excellent service from Alison

Excellent service from Alison. She was very helpful, thorough and did not rush us.

18 January 2026
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Reply from Hays Travel - Greenock

Thank you for the amazing review!! and thank you again for booking with us :)

Rated 5 out of 5 stars

Jacqueline the agent at Greenock branch…

Jacqueline the agent at Greenock branch was very professional and patient with us when we were in to book our cruise for 8 pensioners.She explained everything in detail to us ,making sure we understood everything that was happening.

19 January 2026
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Reply from Hays Travel - Greenock

Thanks Ann for booking .You will have a fab time.Jacqueline

Rated 4 out of 5 stars

Quick easy no hassle booking

Quick easy no hassle booking, great team.

14 January 2026
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Reply from Hays Travel - Greenock

We appreciate you taking the time to leave us a review, and for booking with us once again :)

Rated 5 out of 5 stars

Have been with Hays on our last visit…

Have been with Hays on our last visit abroad, and everything turned out first class.
Young girl doing our booking was confident, professional, and very helpful.

17 January 2026
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Reply from Hays Travel - Greenock

Hi Maurice, thank you for booking with us once again. Glad to get you all organised. I'll let Amy know you've left her such a lovely review :)

Rated 5 out of 5 stars

Excellent experience

Excellent experience , Alanya was helpful, patient and very smiley.
Made the whole experience booking a holiday for 8 family members painless!

16 January 2026
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Reply from Hays Travel - Greenock

Thank you for booking with us once again Linda, We're always grateful for it! Alayna :)

Rated 5 out of 5 stars

Staff very welcoming

Lovely, welcoming, staff, and a good environment too.
This was a first time experience for us with Hays Travel and we found your assistant, Kris, most patient and helpful in successfully booking our Disney holiday.

14 January 2026
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Reply from Hays Travel - Greenock

Thank you so much Anne for your kind words it's very much appreciated! So glad we got you booked up, can't wait to hear all about it - Kris

Rated 5 out of 5 stars

Amazing staff and service

The assistant was extremely helpful and look through countless holiday to help find the right one for my family (I’m a wheelchair user). She asked othe members of staff who had been on the same holiday and used assistance for family members to come and speak to us to put us at ease about our trip. Would definitely recommend and use the company again.

10 January 2026
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Reply from Hays Travel - Greenock

Thank you so much for your great review! and thank you again for booking with me :)

Rated 5 out of 5 stars

Great experience

Great experience. Very knowledgeable about the resort and numerous hotels. Booked quickly and advised on using the app. Emailed all documents and confirmed delivery while still in shop.

10 January 2026
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Reply from Hays Travel - Greenock

Thank you so much for your great review! and thank you again for booking with me :)

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