The agent in Hamilton Jule is excellent. Very knowledgeable efficient and patient. She genuinely cares about the customer and their satisfaction which is very rare nowadays. Also Hays does full packag... See more
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Staff were both professional, efficient and friendly and arranged the holiday we wanted very quickly, including plane tickets and currency. The staff in this branch work very hard to please their c... See more
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From start to finish , Julie and Bethany made booking my cruise so easy and trouble free . Can’t speak highly enough about the help and service they provide, whatever the occasion, they make booking a... See more
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We recently visited Hamilton branch. We liked the fresh decor and revised layout. Amanda has helped us with previous holidays. She is friendly, always helpful and is never rushed. Our recent visit s... See more
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Company details
- #21 of 206 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #7 of 53 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
15 Regent Way, Regent shopping Centre, ML3 7EF, Hamilton, United Kingdom
- 01698616044
4.9
Excellent
658 reviews
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Julie always goes above and beyond to…
Julie always goes above and beyond to help with your needs from the hamilton store
26 August 2026
Reply from Hays Travel - Hamilton
Thank you for your kind words, always pleasure, warmest regard's Julie
Hay's of Hamilton cannot beat the staff and service
The services received from Julie were excellent, so helpful, so patient,
22 August 2026
Reply from Hays Travel - Hamilton
Thank you so much ~ Julie
CASSIE DREAM HOLIDAY FINDER
Cassie in Hamilton always takes great pleasure to get us our dream holiday she checks every aspect to insure our expectations are just right visited verona Italy june this year and mayorcax3 weeks ago beautiful hotels amazing locations and booked another for 2027xxyesterdayx
20 August 2026
Simply the Best
Always a pleasure booking with hays travel excellent knowledge of how to get the customers there best deal at a affordable price always a pleasure dealing with a professional team 😁
15 August 2026
Reply from Hays Travel - Hamilton
Thank you for your kind words, warmest regard's Bethany
Easter holiday booked
We Always book our Holidays at Hays Hamilton.Julie always goes out her way to find what we want.First class service.Just keep doing what you're doing.
13 August 2026
Reply from Hays Travel - Hamilton
Thank you for your kind feed back, always a pleasure, warmest regard's Julie
Top Class Staff
Staff were both professional, efficient and friendly and arranged the holiday we wanted very quickly, including plane tickets and currency.
The staff in this branch work very hard to please their customers, which is why we go nowhere else when looking for a holiday.
10 August 2026
Reply from Hays Travel - Hamilton
Thank you so much ~ Bethany
The agent in Hamilton Jule is…
The agent in Hamilton Jule is excellent. Very knowledgeable efficient and patient. She genuinely cares about the customer and their satisfaction which is very rare nowadays. Also Hays does full package with insurance and travel money its a one stop shop.
8 August 2026
Reply from Hays Travel - Hamilton
Thank you for your kind words ~ Julie
First time and brilliant service!
We had never been in to Hays but best thing we did. Looking to go on cruise with mum (she’s never been, my 4th) and girl Bethany helped us so much. So straightforward, upgraded our cabin, she could not have been nicer. Mum very happy!
9 August 2026
Reply from Hays Travel - Hamilton
It was my pleasure :) Thank you so much ~ Bethany
Kelly was super efficient checking at…
Kelly was super efficient checking at every stage in the process that we were happy and provided guidance so we could have an enjoyable holiday
5 August 2026
Reply from Hays Travel - Hamilton
Thank you so Much ~ Kelly
Always excellent service with a smile
Always excellent service with a smile. Julie and her team always go above and beyond.
28 July 2026
Reply from Hays Travel - Hamilton
Thank you always a pleasure ~ Julie
The lovely people at Hays .…
All the staff are always very friendly and helpful and will go out of their way to make sure their customers have the best trip that they could possibly have
26 July 2026
Reply from Hays Travel - Hamilton
Thank you so much
Reply from Hays Travel - Hamilton
Thank you for your kind words.
Our agent was very pleasant
Our agent was very pleasant, competent and knowledgeable. Everything was quick and we got the holiday we wanted
1 August 2026
Reply from Hays Travel - Hamilton
Thank you so much ~ Bethany
Julie in the Hamilton branch was great…
Julie in the Hamilton branch was great with us, she was patient and knowledgable and we booked and paid there and then. Great service
26 July 2026
Reply from Hays Travel - Hamilton
Thank you for your kind feedback, warmest regard's Julie
Reply from Hays Travel - Hamilton
Thank you so much ~ Bethany
Julie provided us with a prompt
Julie provided us with a prompt, excellent service as we have come to expect from her.
19 July 2026
Reply from Hays Travel - Hamilton
Thank you for your kind words, always a pleasure, Warmest regard's Julie
Great service
Great service ! Julie went above and beyond to make sure I got exactly what I wanted ! Nothing was any trouble and kept me updated throughout the whole process
13 July 2026
Reply from Hays Travel - Hamilton
Thank you for your kind words Linda, its always a pleasure to look after you, warmest regard's Julie
Well all I can say is WOW!!
Well all I can say is WOW!!! Julie went above and beyond helping myself and my mum book a trip for mums 80th next year. Julie took us through the whole itinerary explained everything thoroughly. Nothing was too much trouble for her. We can't thank Julie enough for all her help what an absolute star!!! So excited for our trip!!! Thanks so much again Julie.♥️xx
19 July 2026
Reply from Hays Travel - Hamilton
Thank you for your kind words, it was my pleasure looking after you. Your mum is going to have a very special birthday. Warmest regard's Julie xx
The service was excellent and staff…
The service was excellent and staff very friendly and cheerful
17 July 2026
Reply from Hays Travel - Hamilton
Thank you for your kind words, warmest regard's Bethany
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