The agent in Hamilton Jule is excellent. Very knowledgeable efficient and patient. She genuinely cares about the customer and their satisfaction which is very rare nowadays. Also Hays does full packag... See more
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As a frequent client of Hays Hamilton I was given the usual warm friendly welcome. Staff are very helpful and nothing is too much trouble.
Company replied
Staff were both professional, efficient and friendly and arranged the holiday we wanted very quickly, including plane tickets and currency. The staff in this branch work very hard to please their c... See more
Company replied
From start to finish , Julie and Bethany made booking my cruise so easy and trouble free . Can’t speak highly enough about the help and service they provide, whatever the occasion, they make booking a... See more
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Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 35 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
15 Regent Way, Regent shopping Centre, ML3 7EF, Hamilton, United Kingdom
- 01698616044
4.9
Excellent
659 reviews
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Holidays As usual
As usual no matter when I return to this Hayes shop all members of staff are always welcome and friendly and because I have been going to this shop for a very long time it always draws me back they know what I want and welcome me with a smile.
26 March 2026
Reply from Hays Travel - Hamilton
Thank you Amanda
Friendly & knowledgeable staff
Friendly & knowledgeable staff. Amanda made booking my holiday easy and got me the best price.
25 March 2026
Reply from Hays Travel - Hamilton
Thank you amanda
Bethany was excellent
Bethany was excellent. She and Amanda really did everything they could to get us the best deal possible.
Thank you
15 March 2026
Reply from Hays Travel - Hamilton
Thank you for your kind words, regard's Bethany
I always use hays travel in Hamilton…
I always use hays travel in Hamilton when I can. It's hassle free and the staff are extremely helpful and friendly.
22 March 2026
Reply from Hays Travel - Hamilton
Thank you for your kind words, warmest regard's Bethany
Spent time finding a suitable Holiday…
Spent time finding a suitable Holiday destination for my dates in 2028.
20 March 2026
Reply from Hays Travel - Hamilton
Thank you - Amanda
Home from Home
The welcoming I get, the staff make you feel at home. Professionalism is 2nd to none. See you guys shortly. Coffee???? Lol
18 March 2026
Reply from Hays Travel - Hamilton
Thank you - Amanda
Reply from Hays Travel - Hamilton
Thank you for your kind words, warmest regard's Cassie
Allways book my holidays here the…
Allways book my holidays here the girls are fantastic and always get me a good deal
8 March 2026
Reply from Hays Travel - Hamilton
Thank you for your kind words, warmest regard's Bethany
The lovely assistant so helpful and friendly
14 January 2026
Reply from Hays Travel - Hamilton
Thank you for your kind feedback, warmest regard's Amanda
Excellent customer service and care
Excellent customer service and care.
Cassie's personal attention to detail allowed us to book our holiday stress free.
4 March 2026
Reply from Hays Travel - Hamilton
Thank you so much ~Cassie
The lovely people at Hays Travel
The staff are always very friendly and very efficient and will do their very best to ensure that you have the best holiday possible
28 February 2026
Reply from Hays Travel - Hamilton
Thank you for your kind words. Warmest regard's Cassie
Booking our summer holiday
The member of staff was very helpful and patient. They had a good knowledge of the website and how to search for options and look up reviews on each location. Even working through their lunch to support id.
25 February 2026
Reply from Hays Travel - Hamilton
Thank you for your kind words ~ Julie
All the staff are most helpful and…
All the staff are most helpful and friendly and manageress Julie is so helpful and understanding she is a gem
12 February 2026
Reply from Hays Travel - Hamilton
Thank you so much for your kind words, always a pleasure, warmest regard's Julie
I Always book with hayes of hamilton
I Always book with hayes of hamilton, the staff in there are always happy to help u and so friendly, especially Karen and Julia who always find u the right deal
18 February 2026
Reply from Hays Travel - Hamilton
Thank you for your kind words, always a pleasure, warmest regards Julie
In Hamilton Julie is the most efficient…
In Hamilton Julie is the most efficient person who advises and can’t help enough so experienced
13 February 2026
Reply from Hays Travel - Hamilton
Thank you so much for your kind words, always my pleasure, warmest regard's Julie
The Staff at Hays Travel Hamilton are…
The Staff at Hays Travel Hamilton are professional, know exactly what they’re doing and it’s always a pleasure for me to do business with them. They are so very friendly I have been dealing with them for over 30:years.
4 February 2026
Reply from Hays Travel - Hamilton
Thank you for your kind feedback!
Reply from Hays Travel - Hamilton
Thank you !
I have to say it's the staff but most…
I have to say it's the staff but most of all Julie on the last 2 visits she has went above and beyond to get us the best hotel and best price to get me what I wanted and needed each visit took over 2 and half hours to find me a place to go that caters best for my needs that's the hardest part for me is picking the Destination the rest is stress free thanks to Julie I don't have to do anything else so wouldn't go anywhere else cause Julie knows my needs and nothing is a bother to her
7 February 2026
Reply from Hays Travel - Hamilton
Thank you Amanda
Fantastic experience booking with Hays
Fantastic experience booking with Hays. Bethany worked hard to find and book us on the ideal holiday that suited our needs.
29 January 2026
Reply from Hays Travel - Hamilton
Thank you - Amanda
Reply from Hays Travel - Hamilton
Thank you - Amanda
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