I wanted to book a New Zealand trip but not an off the shelf one out of a brochure. I gave Holly a spreadsheet of what I wanted to achieve, where I wanted to visit, flights, car hire, train and tri... See more
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Holly was very helpful, taking our original plan and offering alternative solutions. We already had a cruise booked and Holly was able to tailor our holiday to fit round it. Following a number of ch... See more
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Lauren at Hays Travel in Hassocks was fantastic throughout. We wanted to go to Italy at quite short notice and Lauren helped us find packages with flights and hotels to choose from. At one point we ch... See more
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Holly listened to our requirements found and offered a selection of accommodation discussed the pros and cons and advised from knowledge, so we could choose the holiday that suited us the best. She w... See more
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Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
11 Keymer Road, BN6 8AD, Hassocks, United Kingdom
- 01273 844848
4.9
Excellent
167 reviews
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Reply from Hays Travel - Hassocks
Thank you for your kind feedback!
The manageress and staff very helpful…
The manageress and staff very helpful and made the booking stress free. Also no waiting around.
30 August 2026
Reply from Hays Travel - Hassocks
Thank you for your kind feedback!
Reply from Hays Travel - Hassocks
Thank you for your kind feedback!
New Zealand Trip
I wanted to book a New Zealand trip but not an off the shelf one out of a brochure.
I gave Holly a spreadsheet of what I wanted to achieve, where I wanted to visit, flights, car hire, train and trips for the 28days out there.
Holly at the Hassocks branch as always was brilliant and sorted it all out for me. So pleasant and efficient. Great service.
20 August 2026
Reply from Hays Travel - Hassocks
Thank you for your kind feedback!
Holly in the Hassocks branch was…
Holly in the Hassocks branch was prepared with some quotes when I arrived and booked the Holiday professionally and helped us with the final decision making.
19 August 2026
Reply from Hays Travel - Hassocks
Thank you for your kind feedback
Very helpful staff in particular Holly…
Very helpful staff in particular Holly sorting out and finding what I wanted.
12 August 2026
Reply from Hays Travel - Hassocks
Thank you for your kind feedback!
The staff are very helpful
The staff are very helpful, knowledgeable and dealt with my holiday request!
9 August 2026
Reply from Hays Travel - Hassocks
Thank you for your kind feedback!
Excellent service
Excellent service, made planning a group skiing trip a doddle!
Holly was knowledgeable, understanding and a joy to deal with, I’ll be coming back for my other holiday plans!
6 August 2026
Reply from Hays Travel - Hassocks
Thank you for your kind words!
We popped in to see what it is like to…
We popped in to see what it is like to use a travel agent in person rather than just booking online. I'm pleased to say that Holly was very knowledgeable and we had booked our cruise with 24hours. We will use Holly again.
25 July 2026
Reply from Hays Travel - Hassocks
Thank you for your kind feedback!
Ghent by Eurostar September 2026
For the third consecutive year - friendly, competent, and efficient help with booking a short late summer holiday beyond UK.
17 July 2026
Reply from Hays Travel - Hassocks
Thank you for your kind words!
As always an excellent service
As always an excellent service in every respect, thank you Holly
22 July 2026
Reply from Hays Travel - Hassocks
Thank you for your kind words!
Very friendly staff and professional…
Very friendly staff and professional service. Also extremely good cup of coffee provided!
Thankyou to both of you girls.
18 July 2026
Reply from Hays Travel - Hassocks
Thank you for your kind feedback!
Very helpful and managed to get us a…
Very helpful and managed to get us a last minute holiday booking and upgrade our room.
10 July 2026
Reply from Hays Travel - Hassocks
Thank you for your kind feedback!
Reply from Hays Travel - Hassocks
Thank you for your kind feedback!
Holly was absolutely brilliant
Holly was absolutely brilliant. Reducing what would take me three hours to ten minutes. I gave her the brief and she delivered. Thank you
23 June 2026
Reply from Hays Travel - Hassocks
Thank you for your kind feedback!
We have used Hayes before always a…
We have used Hayes before always a professional and friendly team I booked a coach holiday with Holly and really looking forward to in August
20 June 2026
Reply from Hays Travel - Hassocks
Thank you for your kind feedback!
Very friendly
Very friendly, professional and knowledgeable. Did not feel rushed despite looking at various options. Came back and booked holiday based on customer support gave me the confidence I was making the right decision.
19 June 2026
Reply from Hays Travel - Hassocks
Thank you for your kind feedback!
Holly very helpful booked our flights…
Holly very helpful booked our flights and saved us a fortune. Brilliant.
6 June 2026
Reply from Hays Travel - Hassocks
Thank you for your kind feedback!
Reply from Hays Travel - Hassocks
Thank you for your kind feedback!
I had a really good experience with…Kelly
I had a really good experience with Kelly at Hays Travel. Found a lovely holiday at great prices and will be back to book some more. Many thanks
12 March 2026
Reply from Hays Travel - Hassocks
Thank you for your kind feedback!
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