From my first email inquiry to sitting in the office booking my trip, I was served by a young lady who listened to my questions, treated with kindness & respect, had every step explained thoroughly an... See more
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See what reviewers are saying
The booking agents really tried her best to get me the most cost effective deal for a single traveller. So much appreciated.
Company replied
Friendly , welcoming and very professional travel branch ! Nothing is too much trouble. The travel consultant, Megan , listened to my wants, and delivered! All booked. Lisa helped the followin... See more
Company replied
Thank you for your excellent service and attention to detail. Meghan and Emma went out of their way to help.
Company replied
Company details
- #21 of 203 best companies in Travel agent
- #7 of 39 best companies in Cruise agency
- #9 of 54 best companies in Cruise Travel Agency
- #3 of 33 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 98 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
11 Market Parade, PO9 1PY, Havant, United Kingdom
- 023 9247 0722
4.9
Excellent
511 reviews
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Thank you for your excellent service…
Thank you for your excellent service and attention to detail. Meghan and Emma went out of their way to help.
18 July 2026
Reply from Hays Travel - Havant
Thank you so much for your lovely feedback.We will be sure to let them both know your lovely comment.
Holiday 2027
The booking agents really tried her best to get me the most cost effective deal for a single traveller. So much appreciated.
20 July 2026
Reply from Hays Travel - Havant
Hi Tracey, we are so glad you had a great experience in branch and we can't wait to help you book your next one! We will pass these lovely words over to Lisa.
Reply from Hays Travel - Havant
Thank you so much for your kind review - we will ensure that this is passed onto Lisa.
We are so glad she was able to help you and hope you have a lovely time away!
You can't go wrong with Hays Travel in your corner, it's not possible
From my first email inquiry to sitting in the office booking my trip, I was served by a young lady who listened to my questions, treated with kindness & respect, had every step explained thoroughly and taken through the booking (& paying) process with plenty of assurance. I, WILL, definitely be using Hays for all my travels in future.
20 July 2026
Reply from Hays Travel - Havant
Jane Hoedemaker,
Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience from your initial inquiry right through to booking your trip. We truly appreciate your kind words and look forward to assisting you with all your future travel plans.
Kind Regards
Hays Travel Havant
Emma was very knowledgeable and…
Emma, @ Havant branch, was very knowledgeable and attentive. Made for a very pleasurable booking experience. Would highly recommend Hays based on our experience.
14 July 2026
Reply from Hays Travel - Havant
Hi Alison,
Thank you so much for your kind review, we are so glad you had a pleasurable booking experience! We look forward to welcoming you back in store.
Hays Havant
Always helpful and remember you
3 July 2026
Reply from Hays Travel - Havant
Hi Chris,
Thank you for your kind review! We look forward to booking your next holiday.
Hays Havant
Very professional & great customer…
Very professional & great customer service from Tierney
8 July 2026
Reply from Hays Travel - Havant
Thanks so much for your kind words!
We're delighted to hear you had such a positive experience with Tierney. We'll be sure to pass along your feedback.
We truly appreciate your support and we hope to see you again!
We had no trouble booking our cruise…
We had no trouble booking our cruise hays was very helpful
28 June 2026
Reply from Hays Travel - Havant
Hi, thank you so much for your kind review and we look forward to helping you book your next one!
Friendly
Friendly , welcoming and very professional travel branch !
Nothing is too much trouble.
The travel consultant, Megan , listened to my wants, and delivered!
All booked. Lisa helped the following day to complete the booking.
Thank you 🤩
2 July 2026
Reply from Hays Travel - Havant
Thank you so much for your lovely feedback..WE will make sure to pass your kind words on.
Excellent service been travelling with…
Excellent service been travelling with you for many years and never had a problem
25 June 2026
Reply from Hays Travel - Havant
Thank you for your lovely feedback.
We have booked all our cruises with…
We have booked all our cruises with hays always helpful
1 July 2026
Reply from Hays Travel - Havant
Thank you so much,for your lovely feedback.
Very helpfull and understanding
Very helpfull and understanding. Endless patience and very polite.
1 July 2026
Reply from Hays Travel - Havant
Thank you so much for your lovely feedback.
Very much felt we were valued regular…
Very much felt we were valued regular customers, welcomed back to book another holiday. Very personal service, nothing too much trouble.
26 June 2026
Reply from Hays Travel - Havant
Thank you so much for your kind review and glad you received excellent service! We look forward to welcoming you back in branch!
The lady I see was absolutely…brilliant
The lady I see was absolutely brilliant,I went in on the Friday said I was just inquiring , she went though everything, I said I'll pop back, she rung on the Monday asking if I needed to know anything else, I went down and see her she went though everything again for me , nothing was to much trouble,
23 June 2026
Reply from Hays Travel - Havant
Hi Wendy,
Thank you so much for your kind review and we will be sure to pass your comments on!
Staff are always friendly and helpful
Staff are always friendly and helpful. Lisa sorted our holiday for us no problem
19 June 2026
Reply from Hays Travel - Havant
Mr Horswill,
We're so glad we could help sort out your holiday. Thank you for your kind review!
Kind Regards
Hays Travel
Excellent service from start to finish
Excellent service from start to finish. Lovely experience booking our holiday to Ireland. Such helpful staff and prompt emails
19 June 2026
Reply from Hays Travel - Havant
Hi Lynda
Thank you so much for your kind review and glad you found our staff helpful.
We look forward to booking you more holidays in the future.
The right cruise for us
Told Lilly what we wanted and when we wanted it and she came up with the right cruise for us.
Have used Hayes before never disappointed
16 June 2026
Reply from Hays Travel - Havant
Hi Susan,
Thank you so much for your kind feedback, we will be sure to pass this onto Lilly. We look forward to booking your next holiday.
Lisa at Havant was fantastic
Lisa at Havant was fantastic. She was honest and explained everything in detail. There was no pressure to book a holiday which made me go back and book it.
14 June 2026
Reply from Hays Travel - Havant
Thank you Lisa,for your lovely feedback.
We are so glad that Lisa helped you booking your Cruise.We will pass your feedback on to Lisa.
I have always used hays to book my…
I have always used hays to book my cruises
I like the personal one to one service from the wonderful staff who have always helped me through the booking process.
9 June 2026
Reply from Hays Travel - Havant
Hi Norman,
Thank you so much for your kind reply and I'm glad you always book with us. We look forward to booking your next cruise.
Kind regards,
Megan
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