Hays Travel - Hucknall Reviews 

867
TrustScore 5 out of 5

5.0

70 High Street, NG15 7AX Hucknall, GB


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Rated 5 out of 5 stars

Brilliant as usual from Nicola at the Hucknall branch Nottingham all booked in within a short time our winter holiday in December for the New Year Celebrations which we had to cancel last year due to... See more

Company replied

Rated 5 out of 5 stars

The staff are amazing! Friendly, informative and they do everything to get us the best deal. There’s never a rush- they really go above and beyond, you feel like VIP! Wouldn’t go anywhere else. Huckn... See more

Company replied

Rated 5 out of 5 stars

Hassle free booking over the telephone. Thanks to Jody for sorting our holiday to Zante for 2027 and also thanks to Mason for setting up the direct debit. First class service! Documents emailed to me... See more

Company replied

Rated 5 out of 5 stars

Always book my holidays with hays travel hucknall. All the staff are amazing they go above and beyond to find you the perfect holiday. Jodie and Gemma were both amazing with my booking. Cant praise th... See more

Company replied


Company details

  1. #20 of 206 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #7 of 53 best companies in Cruise Travel Agency
  4. #3 of 34 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 100 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 70 High Street, NG15 7AX, Hucknall, United Kingdom

  • 01158605339

5.0

Excellent

TrustScore 5 out of 5

867 reviews

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5.0

All reviews

(867)

126,693 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful friendly team that go…

Very helpful friendly team that go out their way to help sort out our holidays
Just booked a cruise and their knowledge of the ship and cabins is always spot on

22 April 2026
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Reply from Hays Travel - Hucknall

Thank you for your feedback and lovely comments x

Rated 5 out of 5 stars

Perfect Holiday

The friendly people who help you find your holiday, they really go out of their way to find you what your looking for

3 May 2026
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Reply from Hays Travel - Hucknall

Thank you for your feedback and lovely comments x

Rated 5 out of 5 stars

Bethany was extremely helpful

Bethany was extremely helpful, I found booking my holiday very quick and stress free, nothing was too much trouble. Thank you Bethany 😊

3 May 2026
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Reply from Hays Travel - Hucknall

Thank you for your feedback and lovely comments x

Rated 5 out of 5 stars

Excellent service

Excellent service, thank you Mason

3 May 2026
Hays Travel - Hucknall logo

Reply from Hays Travel - Hucknall

Thank you for your feedback and lovely comments x

Rated 5 out of 5 stars

Great customer service…

I always have great customer service when I book my holidays with Hays travel at Hucknall . The staff are very knowledgeable and take time with you to help plan your perfect trip.

1 May 2026
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Reply from Hays Travel - Hucknall

Thank you for your feedback and lovely comments x

Rated 5 out of 5 stars

2nd time booking with Hays travel

2nd time booking with Hays travel,katie is professional,polite,patient,helpful, and booked me a great holiday,smooth experience,and fast,I asked lots of questions and they was answered accordingly,great and easy experience,thanks katie 😁

28 April 2026
Unprompted review
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Reply from Hays Travel - Hucknall

Thank you for your feedback and lovely comments x

Rated 5 out of 5 stars

Nic always brillant

Nic always brillant . Sorted holiday with no fuss. Always use Hucknall Hays

22 April 2026
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Reply from Hays Travel - Hucknall

Thank you for your feedback and lovely comments x

Rated 5 out of 5 stars

This is the first time we have used…

This is the first time we have used Hays Travel. Customer service was excellent. Nicola was clearly experienced and knowledgeable in arranging cruises. She was well informed, very helpful and professional. Took us through the process and we booked a Saga cruise. I shall certainly use Hays in future.

16 April 2026
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Reply from Hays Travel - Hucknall

Thank you for your feedback and lovely comments x

Rated 5 out of 5 stars

Mason was really helpful and…

Mason was really helpful and knowledgeable. It was such an enjoyable experience and we will definitely be back again.

19 April 2026
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Reply from Hays Travel - Hucknall

Thank you for your feedback and lovely comments x

Rated 5 out of 5 stars

The best travel agents around

Booked our third Virgin Cruise with them. Nicola is really the best. She’s so knowledgeable and was able to give us a great price with absolutely everything taken care of.

12 April 2026
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Reply from Hays Travel - Hucknall

Thank you for your feedback and lovely comments x

Rated 4 out of 5 stars

Great early engagement and help via…

Great early engagement and help via email. Which allowed us to carefully consider our options before going into a branch and booking our holiday. The branch were able to support us despite the person we had been communicating with via email not being available.

19 April 2026
Hays Travel - Hucknall logo

Reply from Hays Travel - Hucknall

Thank you for your feedback and lovely comments x

Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff. It really felt like they wanted us to get exactly the right holiday at a good price.

9 April 2026
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Reply from Hays Travel - Hucknall

Thank you for your feedback and lovely comments x

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