We have booked many holidays with hays travel and have never been disappointed! The staff are friendly, helpful and extremely knowledgeable, with good advice and useful tips! We always feel confident... See more
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No fuss and very professional, always very helpful. All staff very friendly. Thank you Andrea for helping us find our holiday.
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Hayley at Hays Huyton liverpool was fabulous in getting us the best deal for our cruise in 2028. Great communications, effective, keeping it simple and helped to tailor it to our needs x
Company replied
Andrea at Hays travel in Huyton Liverpool could not be more helpful, every detail was considered. I have 2 older teenage young adults and the hotel was perfect for everything they need. Her approach... See more
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Company details
- #21 of 208 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
36 Derby Rd, L36 9UJ, Huyton, United Kingdom
- 01514386602
5.0
Excellent
1k reviews
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First time at hays travel and it was…
First time at hays travel and it was great the lady went through the holiday with us very polite and so relaxing would recommend to anyone .
1 February 2026
Reply from Hays Travel - Huyton
We're so happy to hear you had a great first experience with us! It's wonderful to know Andrea was polite, helpful, and made booking relaxing.
Kind Regards
Hays Travel
Andrea was so helpful and went above…
Andrea was so helpful and went above and beyond to ensure we got the perfect holiday 5 🌟 service
1 February 2026
Reply from Hays Travel - Huyton
We appreciate you taking the time to leave us such a kind review. We are so glad Andrea found the perfect holiday for you!
Kind Regards
Hays Travel
we are regular customers and the girls…
we are regular customers and the girls are always very helpfull with are holidays and treat us like friends.
30 January 2026
Reply from Hays Travel - Huyton
Thank you for the 5* review!
Its always a pleasure to welcome you back in to the shop and its been a delight to have booked so many holidays for you over the years.
Kind Regards
Andrea
Brilliant customer service
Made an enquiry regarding a holiday to Thailand and spoke to Hayley at Huyton branch. Extremely knowledgeable and helpful
29 January 2026
Reply from Hays Travel - Huyton
We're happy to hear that you found Hayley knowledgeable and helpful with your Thailand holiday enquiry. Thank you for your feedback.
Kind Regards
Andrea
World class customer service
Andrea Thank you for all that you do! Your dedication, professionalism, and commitment to providing exceptional customer service are truly appreciated Tony and Joan
29 January 2026
Reply from Hays Travel - Huyton
Thank you for the 5* review and for your continued loyalty. Its always a pleasure to see you and I appreciate you booking with me for all these years.
Kind Regards
Andrea
As a group of friends we decided to…
As a group of friends we decided to have a short holiday in England and visited the Huyton branch of Hays.
We were served by Andrea who was most helpful getting extra chairs for us to sit on and making us very welcome, we were looking for a coach holiday and we went through various places and eventually decided on Blackpool Andrea was very helpful sorting our rooms making the bookings.
This isn't our first trip with Hays and while you continue to have a shop were we can speak to a person and employ lovely staff we will continue to book through Hays.
29 January 2026
Reply from Hays Travel - Huyton
We appreciate you sharing your experience about booking your holiday with Andrea. We're happy to hear that our team was helpful in planning your trip to Blackpool. It's great to know you value our in-store service and friendly staff, and we look forward to assisting you with future bookings.
Kind Regards
Hays Travel
Reply from Hays Travel - Huyton
We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear that Hayley was helpful.
Kind Regards
Hays Travel
The staff were fab very helpfull
26 January 2026
Reply from Hays Travel - Huyton
We appreciate you taking the time to leave us such a wonderful review! We are so happy our staff were helpful.
Kind Regards
Hays Travel Huyton
I love it
I love it. The girls are so helpful.
This time Daisy helped me achieve one of my life goals. Daisy is a trainee but was brilliant. Not afraid to ask one of the other girls for advice and even stayed calm when the system crashed and we had to input again. I only went in to see if I could get a few days of sun in Feb. While we were looking I told her about my dream to go to India. Now I am fulfilling my dream next year. Well done Daisy xx
23 January 2026
Reply from Hays Travel - Huyton
We're happy to hear that you enjoyed your experience! It's wonderful that our team member helped you plan your dream trip to India. We appreciate your kind words and recognition of their dedication, especially during the system challenges.
Kind Regards
Hays Travel Huyton
Polite,friendly
Polite,friendly, and informative helped us all through our decision making. That's why a keep returning.
25 January 2026
Reply from Hays Travel - Huyton
Thank you!
Reply from Hays Travel - Huyton
Thank you!
Reply from Hays Travel - Huyton
Thank you!
Reply from Hays Travel - Huyton
Thank you!
Reply from Hays Travel - Huyton
Thank you!
Reply from Hays Travel - Huyton
Thank you!
Daisy was amazing
Daisy was amazing and sorted everything out no,problem
Nothing was too much bother for her and I would recommend everyone to both use the store and have daisy help them out
20 January 2026
Reply from Hays Travel - Huyton
Thank you!
Satisfaction always.
We had a cruise in mind and presented to the young lady. She was most helpful, went through several options for us. We chose the one we wanted. Everything done to our satisfaction. The staff are friendly, attentive and most helpful. We have never been disappointed with any of the Hays staff - their the best.
13 January 2026
Reply from Hays Travel - Huyton
Thank you!
Rome booking
Easy to book plenty of information and a recommendation given on a hotel to stay at
18 January 2026
Reply from Hays Travel - Huyton
We appreciate you taking the time to leave us such a nice review. We are so happy to hear that booking was easy and Andrea provided you with all the information you needed.
Kind Regards
Hays Travel Huyton
The assistant s were very helpful and…
The assistant s were very helpful and very informative regarding locations . I would recommend the shop to visit again for booking a trip .
19 January 2026
Reply from Hays Travel - Huyton
We appreciate your recommendation and are so happy to hear that Camille was helpful and informative. Thank you for your positive feedback.
Kind Regards
Hays Travel Huyton
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