Hays Travel - Hythe Reviews 

693
TrustScore 5 out of 5

4.9

3 High Street, SO45 6AG Hythe, GB


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Rated 5 out of 5 stars

We popped into Hays travel in Hythe (Hampshire) to book a short cruise & Robin was so helpful & patient we booked a week's holiday in Ibiza as well. She also arranged car parking at Bournemouth airpor... See more

Company replied

Rated 5 out of 5 stars

Great service finding us the best deal on a cruise booking. Also what to expect whilst on board and a personal recomendation from another. Good use of a local Hays Travel Agent.

Company replied

Rated 5 out of 5 stars

The welcome you get when you walk in, the helpfulness of booking your holiday, making you feel straight away your holiday will be booked with no problems and at the same time ask as many questions you... See more

Company replied

Rated 5 out of 5 stars

As helpful as ever. Booked exactly what we wanted and even booked our seats and will check us in when agency re opens on Tuesday. Perfect for us as we are less confident since retiring.

Company replied


Company details

  1. #21 of 205 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 36 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 101 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

4.9

Excellent

TrustScore 5 out of 5

693 reviews

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4.9

All reviews

(693)

118,033 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cruise booking

The member of staff that served myself and my husband was helpful and listened to all our queries regarding the cruise we wanted to book. She dealt with all our particular requirements and explained the time line of the booking.

2 March 2026
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Reply from Hays Travel - Hythe

Thank you for your lovely comments!

Rated 5 out of 5 stars

Excellent service from Robyn

Robyn was brilliant at finding a holiday for us! she spent time looking at different options and finding us a great price.
She printed all of our documents and even offered to check in for us! We had a couple of questions before our holiday and she was able to investigate and answer everything professionally and efficiently. Thank you Robyn for an amazing service! We will definitely be booking with you again.

22 January 2026
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Reply from Hays Travel - Hythe

Thank you for your lovely comments! 🥰

Rated 5 out of 5 stars

Robyin was fantastic at finding me a…

Robyin was fantastic at finding me a holiday. Always booked through the Internet. Just popped in to look at the different prices. Booked there and then. Brilliant

5 March 2026
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Reply from Hays Travel - Hythe

Thank you for your lovely comments!

Rated 5 out of 5 stars

Excellent as always.

We always use Vicky at Hays Travel in Hythe to book our holidays. She is always very efficient, friendly and knowledgeable.

4 March 2026
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Reply from Hays Travel - Hythe

Thank you very much for your lovely comments! :)

Rated 5 out of 5 stars

Robyn was extremely helpful & patient

Robyn was extremely helpful & patient, when booking my cruise. The system was playing up & it was refusing to book my chosen cabin, but she persevered & chatted while we sorted it.
Everyone in the office was so friendly!

2 March 2026
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Reply from Hays Travel - Hythe

Thank you so much for your lovely comments Diane! :)

Rated 5 out of 5 stars

Friendly professional help

I believe her name was Ruby, was very knowledgeable, offered us a good selection of choices to fit our limitations. Everything was completed in around 40 minutes.

28 February 2026
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Reply from Hays Travel - Hythe

Thank you for your lovely comments!

Rated 5 out of 5 stars

Holiday booking



"Had an good experience booking my holiday with Hayes Travel! 🏖️ Mia was helpful, sorted out every detail, and got us a great deal at a fantastic resort. Highly recommend for stress-free holiday planning.

21 February 2026
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Reply from Hays Travel - Hythe

Thank you for your lovely comments!

Rated 5 out of 5 stars

Great planning advice.

Vicky at Hays Travel in Hythe planned for us a fantastic holiday in South Africa. Everything went exactly as planned. All transfers were waiting for us which was very reassuring. Vicky was able to give us some great ideas to make the holiday extra special. We had not really used a travel agent before but we will definitely be visiting Hays Travel again in the future.

3 February 2026
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Reply from Hays Travel - Hythe

Thank you for your lovely comments !

Rated 5 out of 5 stars

The shop for holidays!

As Which reports, the best loved service for holidays.
Cloie was excelent, knows her subject and works with an efficient and friendly manner. This could be improved if she had a second screen capable of keeping more docs visible and abl to show the customer

28 February 2026
Hays Travel - Hythe logo

Reply from Hays Travel - Hythe

Thank you for your lovely comments! 😄

Rated 5 out of 5 stars

Amazing service

This is the 3rd holiday I have booked with Hays Hythe 2 cruises and most recent package beach break. Always so helpful quick responses and great prices.
Thank you to Ruby for organising our most recent break and answering all my questions

25 February 2026
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Reply from Hays Travel - Hythe

Thank you for your lovely comments! 😊

Rated 5 out of 5 stars

Trip to Hurgarda Chloe was very welcoming & listened to…

Chloe was very welcoming & listened to what are requirements were & was friendly yet professional in all our interactions when discussing the holiday options & nothing was too much trouble when looking at dates & flight time options

27 February 2026
Hays Travel - Hythe logo

Reply from Hays Travel - Hythe

Thank you for your lovely comments! 😊

Rated 5 out of 5 stars

Holiday Booking

At Hays Travel Hythe, Southampton you will receive the very best of service.
Being able to have a one to one contact rather than on line is a big plus for me.
A very special mention to Amy their Manager who goes to great lengths to help find the right holiday to match your needs. She is exceptional.

24 February 2026
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Reply from Hays Travel - Hythe

Thank you for your lovely comments!

Rated 5 out of 5 stars

Vicky G was so helpful

Vicky G was so helpful, she knew exactly what we were looking for from the first conversation and made the whole booking process hassle free ❤️ Highly Recommend!

10 February 2026
Hays Travel - Hythe logo

Reply from Hays Travel - Hythe

Thank you for your very kind review! :)

Rated 5 out of 5 stars

Cruise

Always, have friendly excellent service, can never fault them.

15 February 2026
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Reply from Hays Travel - Hythe

We appreciate you taking the time to share your experience with us. We are so happy to hear you find our service excellent and friendly.

hythe, Hays Travel

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