Hays Travel - Jarrow Reviews 884

TrustScore 5 out of 5

4.9

29 Bede Precinct, NE32 3LW Jarrow, GB


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Rated 5 out of 5 stars

I ususally always book my own holidays, but after looking tirelessly for over a week I couldn’t find anything we wanted within our budget so decided to drop in to Hays Jarrow. Ruby assisted me and pat... See more

Company replied

Rated 5 out of 5 stars

We use hays travel every time we go away as the staff are always very helpful and friendly and also take time to get you the holiday that you want , this time was no exception, can’t fault anything .... See more

Company replied

Rated 5 out of 5 stars

Michelle at Jarrow Hays,our trusted travel agent, always goes above and beyond for all our travel needs, looks for best deals and makes sure it suited us to the ground! Bet we got on her nerves swapp... See more

Company replied

Rated 5 out of 5 stars

The staff at Hays Jarrow are very helpful weather you've just got a question or wanting to book a holiday. Always service with a smile and all are a credit to the company

Company replied


Company details

  1. #23 of 203 best companies in Travel agent
  2. #7 of 38 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #6 of 34 best companies in Cultural tours provider
  5. #3 of 34 best companies in Currency exchange service
  6. #10 of 97 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 29 Bede Precinct, NE32 3LW, Jarrow, United Kingdom

  • 0191 4835550

4.9

Excellent

TrustScore 5 out of 5

884 reviews

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Rated 5 out of 5 stars

The staff at Hays Jarrow are very…

The staff at Hays Jarrow are very helpful weather you've just got a question or wanting to book a holiday.
Always service with a smile and all are a credit to the company

20 May 2026
Hays Travel - Jarrow logo

Reply from Hays Travel - Jarrow

Thank you so much for your lovely review and booking with me - Jess

Rated 5 out of 5 stars

Stacey and holly were very helpful…

Stacey and holly were very helpful Stacey took me booking as she was great was very easy and she answered all my questions and she was very professional and helpful and polite great customer service

21 May 2026
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Reply from Hays Travel - Jarrow

Thanks so much Sharon - Stacey :-)

Rated 5 out of 5 stars

We use hays travel every time we go…

We use hays travel every time we go away as the staff are always very helpful and friendly and also take time to get you the holiday that you want , this time was no exception, can’t fault anything . Chloe who sorted out our holiday was great from going into the shop to us leaving , big thumbs up

17 May 2026
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Reply from Hays Travel - Jarrow

Thank you so much for booking with me and for the lovely review

Kind Regards
Chloe

Rated 5 out of 5 stars

Michelleat Jarrow Hays,our trusted…

Michelle at Jarrow Hays,our trusted travel agent, always goes above and beyond for all our travel needs, looks for best deals and makes sure it suited us to the ground! Bet we got on her nerves swapping and changing hotels, but she is always lovely, we never shop anywhere else! That's again Michelle x

17 May 2026
Hays Travel - Jarrow logo

Reply from Hays Travel - Jarrow

Thanks so much Diane always lovely to help you with your holidays and you never get on my nerves haha! Thanks again :-) Michelle xx

Rated 5 out of 5 stars

Hays Jarrow branch excellent service

Michelle at Hays Jarrow branch did her usual job of booking our next trip quickly efficiently and always knows exactly what we like.if you want a hassle free booking experience you should be going to Hays. Well done.

12 May 2026
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Reply from Hays Travel - Jarrow

Thank you so much Karen - Always lovely to help you with your holiday plans - Michelle xx

Rated 5 out of 5 stars

I ususally always book my own holidays

I ususally always book my own holidays, but after looking tirelessly for over a week I couldn’t find anything we wanted within our budget so decided to drop in to Hays Jarrow. Ruby assisted me and patiently helped me find a fantastic deal after looking through so many, she definitely pulled it out the bag. 4star Hotel in our ideal location and even cheaper than our original budget. To save any hassle I’ll be using Hays now every year and asking for Ruby.

28 April 2026
Unprompted review
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Reply from Hays Travel - Jarrow

Thank you so much for this review i really appreciate it! Im so grateful you booked with me and i cant wait to help with your future plans - Ruby :-)

Rated 5 out of 5 stars

Excellent service

Excellent service, very friendly and helpful

5 May 2026
Hays Travel - Jarrow logo

Reply from Hays Travel - Jarrow

Thank you so much for booking with me - Lesley x

Rated 5 out of 5 stars

pleasant shop experience

Staff in the shop are always pleasant and welcoming. The member of staff dealing with my query was very helpful. She looked on line and compared prices across holiday providers, finding me the best deal. She was knowledgable about the area I would be travelling to.

6 May 2026
Hays Travel - Jarrow logo

Reply from Hays Travel - Jarrow

Thank you so much for the wonderful review and for booking with me - Lesley

Rated 5 out of 5 stars

Staff were super professional and…

Staff were super professional and answered all of our questions and were able to get a great deal on our holiday.
Booking process was quick and smooth

5 May 2026
Hays Travel - Jarrow logo

Reply from Hays Travel - Jarrow

Thank you so much for the wonderful review - Lesley

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