Kath sorted out flights, hotel on a Friday night, what a commitment to Hays travel. She was very efficient and flexible with my requirements. I will definitely recommend her and contact her again.... See more
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Kath is fantastic, we use her for all our holidays and she never lets us down. 100% recommend.
How easy the booking process was not the first time Kath has booked holiday for me always honest about resort choices and destinations does a great job that’s why I always use her
We had to sadly change our holiday as it was not as sold to us originally. After speaking with numerous advisors for weeks on end and going round in circles. I spoke with Hayley who was very sy... See more
Company details
- #21 of 208 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Kath Mcdonald, SR7, Seaham, United Kingdom
- 0191 5436501
4.9
Excellent
314 reviews
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Quoted very quickly
Quoted very quickly, offered different opinions with different budgets and gave recommendations. Quick and easy booking. Gave other tips such as downloading resort app ect. Would use again and recommend.
18 November 2025
Agent always helpful and knows her job…
Agent always helpful and knows her job pleasure booking with her
15 November 2025
Fantastic customer service!
Kath went above and beyond to find us our perfect holiday!
20 November 2025
Great service
Kath was very knowledgeable about the resort we want to go to and gave me options I didn't know were available.
19 November 2025
10/10
Kath made booking a holiday feel like a spa day…. Completely stress free! She just covered everything as well as sending us photos of the hotel we’re staying and offering tips of the area. I’ll only be booking my holidays through her from now on. 10/10.
13 November 2025
Kath was amazing as always
Kath was amazing as always! Wouldn't book with anyone else. Very helpful & goes above & beyond!
23 October 2025
Kath made it’s really easy and no…
Kath made it’s really easy and no stress at booking my holiday. I would highly recommend x
11 October 2025
Brilliant and kind and lovely as ALWAYS…
Brilliant and kind and lovely as ALWAYS I can hear the smile in Kaths voice !! 🤗💖
23 September 2025
Will be booking more i Hope!
very helpful, and came up with an fantastic alternative to our original choice, knowledge and experience counts!
11 September 2025
My holiday
Kath was very helpful and my booking was very straight forward and easy Kath is very friendly which helps when you are booking
18 September 2025
Kath is the best
Kath is the best! She goes above and beyond. I havent been to Morocco before and she checked everything out forvme. She gave me a list of places that we could book in to drink!
17 September 2025
As always professional service from…
As always professional service from Kath , she is amazing travel agent
11 September 2025
Kath McDonald is brilliant all our…
Kath McDonald is brilliant all our holidays are perfect and value for money would never book through someone else
10 out of 10
5 August 2025
3rd Time…
This is our 3rd holiday booked with Kath McDonald through Hays Travel.. always a good experience with first hand knowledge from Kath. She makes at such an easy process 🙂
3 August 2025
Excellent staff and holiday experience
Why I keep going to Hays is because we always use the experience they have and we always ask Kaths opinion.We class her as a close friend and very knowledgeable
19 July 2025
Always made easy pleasant lady never…
Always made easy pleasant lady never anything a bother when booking via Kath .
2 August 2025
Our experience has been excellent from…
Our experience has been excellent from start to finish our representative went above and beyond Kath McDonald we shall be booking with Kath again soon.
31 July 2025
Brilliant service
Brilliant service, really helpful with ideas, very quick in responding, super friendly and easy to talk to. Would definitely recommend
26 July 2025
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