Kath sorted out flights, hotel on a Friday night, what a commitment to Hays travel. She was very efficient and flexible with my requirements. I will definitely recommend her and contact her again.... See more
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See what reviewers are saying
How easy the booking process was not the first time Kath has booked holiday for me always honest about resort choices and destinations does a great job that’s why I always use her
We had to sadly change our holiday as it was not as sold to us originally. After speaking with numerous advisors for weeks on end and going round in circles. I spoke with Hayley who was very sy... See more
Kath was amazing! Incredibly helpful with her knowledge of best weather for time of year, to hotels that would suit the needs of my family, theres a 8 year gap between my children. So finding somethi... See more
Company details
- #21 of 207 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Kath Mcdonald, SR7, Seaham, United Kingdom
- 0191 5436501
4.9
Excellent
314 reviews
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Kath at Hayes Travel
Have been booking with Kath for years, fantastic knowledge, very efficient and great prices.
Never book anywhere else.
25 February 2025
Kath was absolutely amazing
Kath was absolutely amazing, helped tailor my holiday, gave so much insight and information on what her suggestions were, based on her own experiences, Highly recommended, knows her stuff 5*
30 January 2025
Amazing personal service with the best…
Amazing personal service with the best advice given. Can’t wait for my son to have his dream of Manchester United live!! Thanks so much again
6 February 2025
Kath McDonald
Kath was very helpful when booking our little London trip to do mamma Mia live!
She was very patient whilst I was getting responses from the rest of my travel party.
So easy to book and very efficient.
Thank you Kath.
12 February 2025
Kath is brilliant
Kath is brilliant, we have used her to book many holidays now, she goes out of her way to help you and always replies and finds your holiday so quick! She is full of recommendations and really well traveled so has great advice!
30 January 2025
Kath was patient and did her homework
Kath was patient and did her homework, giving us advice and recommendations.
She was very attentive. I trust her with all of my holiday planning
30 January 2025
Pleasure to deal with.
Kath was extremeley helpfull and saved us money on our booking.
Will definatley use again and recomend her for dealing with your holiday/travel bookings.
30 January 2025
1st class
Excellent customer service.
Kath looks at various options for your chosen holiday to get the best possible deal tailored to your needs and expectations.
30 January 2025
Great customer service
Kath is brilliant, really helpful and quick to respond to queries.
12 January 2025
Highly Recommended
Excellent agent lots of options provided and I know Kath wouldn’t let me book somewhere she wouldn’t stay herself . Very knowledgeable, easy to contact and flexible
28 December 2024
Excellent service by Kath …
Excellent service as always delivered by Kath, her knowledge is immense. We wouldn’t book with anyone else. She’s a credit to the business.
9 January 2025
A first class service! - 5 stars!
This is the second time we have booked our family holiday with Kath. Her service is 1st class. I wouldn’t go anywhere else now. Kath is dedicated in finding the perfect holiday that’s fits around your family and within budget. Nothing seems to be an issue for her, we had lots of commitments to work around and Kath still managed to give us options so we could get booked. Always a top quality service and nothing less.
3 January 2025
We have used Kath for a number of years…
We have used Kath for a number of years now and she is fantastic. We were looking for a reasonable break in Feb to sunny climate she found us a fab PO cruise that we probably wouldn't have looked at!
Highly recommend Kath xx
30 December 2024
Kath was always available
Kath was always available whatever time of day it was. Told her what I wanted and she came back with a few different options. It’s the 2nd time I’ve used Kath and it is so convenient. It just takes the confusion out of everything. It has very personal touch to it which you don’t get anywhere else. I will he using Kath again.
13 November 2024
Excellent service as always !
7 October 2024
She was great
She was great, booked exactly what I wanted, sorted the money in minutes, fantastic service!!
13 October 2024
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