We have always been so pleased with the service we have received...Charlene was so helpful and booked the exact holiday we wanted...used Hayes travel Leamington Spa many times and will continue to do... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We have always been so pleased with the service we have received...Charlene was so helpful and booked the exact holiday we wanted...used Hayes travel Leamington Spa many times and will continue to do... See more
Company replied
The advisor was very helpful and knew lots about all of the places we were thinking of travelling to. Nothing was too much trouble checking lots of different countries, hotels etc before we made out... See more
Company replied
We were delighted with the professional assistance and advice we received from Bronny when booking our extended holiday to New Zealand. Trying to book long haul flights, internal fights to match up w... See more
Company replied
We found Hays an easy and fruendly company to deal with. Joe at Leamington Spa organised our holiday for June now we are planning another for September. Joe was on the button getting the best deal... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
106 The Parade, CV32 4DW, Leamington Spa, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Hays Travel - Leamington Spa
Tracey and Luke are very helpful and knowledgeable travel agents. It's good to have a chat about chosen destinations and also general topics as well 😀

Reply from Hays Travel - Leamington Spa
All of the team in Leamington go above and beyond to research and find fabulous holidays. Luke handled my latest booking. Nothing is too much trouble and they remember previous conversations/information which makes for a very personal experience. Would never book through any other firm. Highly recommend.

Reply from Hays Travel - Leamington Spa
The manager dealt with me and was so experienced as with our last holiday. I am 86 years old it is wonderful to have someone who really makes life so easy for me.
Thank you so much

Reply from Hays Travel - Leamington Spa

Reply from Hays Travel - Leamington Spa
Has always Friendly, helpfull,never rush you to make a booking will definitely book with again thanks Joe.

Reply from Hays Travel - Leamington Spa
When my grandson was seriously injured in a mountain bike accident. I needed to get to his home in New Zealand as quickly as possible. I spoke to 2 agents who provided exemplary service and got me on a flight within 48 hours. I was really emotional and panicking and they were calm, kind and efficient. I could not of had a better service.

Reply from Hays Travel - Leamington Spa
Joe was very pleasant and helpful, he asked if there were any specific tours or companies we were interested in and went out of his way to make sure everything about the holiday details were clear.

Reply from Hays Travel - Leamington Spa

Reply from Hays Travel - Leamington Spa
Booked to go to Jersey via ferry Luke did great job of tying everything together especially with getting help as I am disabled and require assistance with boarding

Reply from Hays Travel - Leamington Spa
Very helpful didnt give up till the right holiday was found.

Reply from Hays Travel - Leamington Spa

Reply from Hays Travel - Leamington Spa
I have always booked holidays both flights and accommodation myself on line. This year I had read the excellent reviews for Hayes Travel so decided to try them. I have now booked three holidays with them! The staff at the Leamington Spa Office are excellent. Nothing is too much trouble. Two holidays I booked with Luke and the experience was so good I returned and booked a later one with Joe.I will never do endless searches on -line again. Leave it to the experts. Thank you for your advice and experience it was a pleasure. Thank you.
Kathryn Bate.

Reply from Hays Travel - Leamington Spa
Tracey at the Leamington branch took our booking. She was really helpful and took time to explain things and go through all the options. The whole experience was fast, efficient and friendly. Thank you Tracey! Liz (for Margaret Jones)

Reply from Hays Travel - Leamington Spa

Reply from Hays Travel - Leamington Spa
Michelle was extremely helpful, polite and efficient.
Great service!

Reply from Hays Travel - Leamington Spa
Charlene was helpful and patient with us . Showing us lots of places in our price range . Thank you .

Reply from Hays Travel - Leamington Spa
Joe was extremely helpful
He listened to our requirements
Made good suggestions
Showed us aerial pictures of the area
and what was around the hotel
He Searched for flights to fit around our timings
He had really good knowledge and found a holiday that met our needs

Reply from Hays Travel - Leamington Spa
Michelle was very helpful and sorted out our holiday with the minimum of fuss

Reply from Hays Travel - Leamington Spa
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.