Cant fault anything with the girls at maesteg branch..Rebecca is top girl, so are the others but cant remember their names..So much knowledge, and they did everything for us to make our holiday one... See more
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See what reviewers are saying
I telephoned hays travel to see about booking a holiday. Rebekah took all the details to which I was called back within 5 minutes with the price and all details of the holiday. This was booked over t... See more
Company replied
Girls are always cheery and helpful no matter how busy the shop is. Will go out of their way to make sure you get the holiday that you are looking for. We mostly cruise, and book the next holid... See more
Company replied
Tracy made things easy for us, her relaxed and knowledgeable manner made us feel at ease sbd not pressured into making decisions we would regret. Nothing was too much trouble and we came away with the... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
5 Talbot Street, CF34 9BT, Maesteg, United Kingdom
- 01656477040
4.9
Excellent
456 reviews
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The personal attention we get from them…
The personal attention we get from every operator at hays travel in Maesteg is exceptionall we only have to say where we want to go ,which airport we want to fly from and what we need in and around our hotel and they do the best to please us we wouldn't go with any other travel agent
14 June 2026
Reply from Hays Travel - Maesteg
Thank you for your lovely review. We are pleased that you're happy with our service and appreciate you returning to book with us.
Kelly
Another excellent customer service…
Another excellent customer service Kelly so thorough went through absolutely everything with be choose deck together cabin number even told me how to book restraunts on board , every single one of the staff go that extra mile , I am in good hands booing with Kelly , brilliant team work even on the ball with extras fx etc only Hayes maestrg for me .
14 June 2026
Reply from Hays Travel - Maesteg
Thank you for your lovely review. We are pleased that you're happy with our service and appreciate you returning to book with us. :) Kelly
Great travel company
I’ve booked all my holidays with this company, and have always found them very professional and friendly
12 June 2026
Reply from Hays Travel - Maesteg
Thank you for your lovely review. We are pleased that you're happy with our service and appreciate you returning to book with us. :) Rebekah
Staff were very helpful in finding a…
Staff were very helpful in finding a holiday that suited my daughter and myself.
10 June 2026
Reply from Hays Travel - Maesteg
Thank you for your lovely review. We are pleased that you're happy with our service and appreciate you returning to book with us. :) Kelly
The staff at Hayes Travel .aesteg are…
The staff at Hayes Travel .aesteg are always very friendly and ready to answer all questions regarding holidays
7 June 2026
Reply from Hays Travel - Maesteg
Thank you for your lovely review. We are pleased that you're happy with our service and appreciate you returning to book with us. :) Rebekah
I always book my holidays with Hayes…
I always book my holidays with Hayes Travel Maesteg the girls are all wonderful people and very knowledgable xx
5 June 2026
Reply from Hays Travel - Maesteg
Thank you for your lovely review. We are pleased that you're happy with our service and appreciate you returning to book with us. :) Rebekah
christmas market
I have booked a holiday to cologne xmas market. I was helped by Rebekah who was very professional and helped me throughout my visit. I would use hays Travel again.
2 June 2026
Reply from Hays Travel - Maesteg
Thank you for your lovely review. We are pleased that you're happy with our service and appreciate you returning to book with us. :) Rebekah
Reply from Hays Travel - Maesteg
Thank you for your lovely review. We are pleased that you're happy with our service and appreciate you returning to book with us. :) Tracy
Great help with booking and was…
Great help with booking and was brilliant when looking for alternative dates and times very friendly staff
20 May 2026
Reply from Hays Travel - Maesteg
Thank you for your lovely review. We are pleased that you're happy with our service and appreciate you returning to book with us. :) Rebekah
Staff are fantastic
Staff are fantastic , always have time for you. I wouldn't book anywhere else.
24 May 2026
Reply from Hays Travel - Maesteg
Thank you for your lovely review. We are pleased that you're happy with our service and appreciate you returning to book with us. :) Rebekah
Reply from Hays Travel - Maesteg
Thank you for your lovely review. We are pleased that you're happy with our service and appreciate you returning to book with us. :) Rebekah
The staff are amazing in our Local Hays…
The staff are amazing in our Local Hays , so polite , helpful and knowledgeable
8 May 2026
Reply from Hays Travel - Maesteg
Thank you for your lovely review, we appreciated you waiting a while to be seen.
Tracy
Love Hays Maesteg…
Always book with Hays Maesteg because the staff are great, they spend time making sure you get the right hotel for your needs. Nothing is rushed plus they contacted the disability assistance team straightaway for assisted travel and transfer. Very helpful re: holiday insurance. Our whole experience was fab we only went in to the shop to enquire about a holiday but ended up booking one.
30 April 2026
Reply from Hays Travel - Maesteg
Thank you for your lovely review, we are glad you were happy with the service you received.
Rebekah
Reply from Hays Travel - Maesteg
Thank you for your lovely review. We are pleased that you're happy with our service and appreciate you returning to book with us. :) Rebekah
The girls in maesteg branch were very…
The girls in maesteg branch were very kind and polite and helpful in every way will definitely come back thank you.
3 May 2026
Reply from Hays Travel - Maesteg
Thank you for your lovely review. We are pleased that you're happy with our service and appreciate you returning to book with us. :) Rebekah
Staff are very helpful and…
Staff are very helpful and knowledgeable, wouldn't go anywhere else
26 April 2026
Reply from Hays Travel - Maesteg
Thank you for your lovely review, we appreciate you returning to us.
Tracy
Excellent customer service
Excellent customer service, The Girls in the store go above and beyond.
30 April 2026
Reply from Hays Travel - Maesteg
Thank you for your lovely review. We are pleased that you're happy with our service and appreciate you returning to book with us. :) Rebekah
Very friendly staff explaining…
Very friendly staff explaining everything that was being done and very accommodating with all of our needs. No negativity just a pleasant experience all round
30 April 2026
Reply from Hays Travel - Maesteg
Thank you for your lovely review. We are pleased that you're happy with our service and appreciate you returning to book with us. :) Rebekah
Reply from Hays Travel - Maesteg
Thank you for your lovely review. We are pleased that you're happy with our service and appreciate you returning to book with us. :) Rebekah
Great service
The staff have been so helpful it packaging the holiday that I specifically wanted. Thank you
26 April 2026
Reply from Hays Travel - Maesteg
Thank you for your lovely review. We are pleased that you're happy with our service and appreciate you returning to book with us. :) Rebekah
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