Made welcome as soon as we entered the shop. Michelle was really helpful going through the cruise lines that were appropriate, and finding the answers to our numerous questions. The booking process wa... See more
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My local Hays travel has very friendly, knowledgeable staff who take the time to listen and provide the exact service that you want/expect. I still prefer to book face to face and I can always pop int... See more
Company replied
Michelle always looks after us with good prices and good accommodations .We,ve booked 3 holidays with hays travel and had great experiences
Company replied
We always use hays travel, quick and easy the assistance listen to my enquiries and look for the best options. Their assistance are very pleasant wouldn’t go anywhere else.
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 35 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 18 Four Seasons Centre, NG18 1SU, Mansfield, United Kingdom
- 01623333964
5.0
Excellent
2k reviews
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Michelle was a nice
Michelle was a nice, friendly person to say it was the first time we met. She was very pleasant and you felt comfortable with her
18 August 2026
Reply from Hays Travel - Mansfield
John,
Thank you so much for your wonderful feedback! We are so pleased to hear that you had such a pleasant experience and felt comfortable with our colleague.
Kind Regards
Hays Travel Mansfield
Great service
Great service, Tom was brilliant found us a holiday to suit our family of all ages, we can't wait to go on our first holiday abroad.
17 August 2026
Reply from Hays Travel - Mansfield
Hi,
Thankyou for your lovely comments and booking with us here at Hays Travel Mansfield, we are so glad we found something to suit all your parties needs.
Many Thanks
Hays Travel Mansfield - Tom :)
Brontë was excellent very helpful
17 August 2026
Reply from Hays Travel - Mansfield
Thankyou for your lovely review! We are pleased to hear that you found Bronte excellent and helpful. It was a pleasure to book you guys again :-)
2027 special Cruise
We were looked after really well ,everything we were looking for was no problem and Tom assisted us in every way. Really informative 👏
15 August 2026
Reply from Hays Travel - Mansfield
Clive Walton,
Thank you for your wonderful review! We are so pleased to hear that our team provided such excellent assistance and made your experience so positive.
Kind Regards
Hays Travel Mansfield
Reply from Hays Travel - Mansfield
Karen,
Thank you for your lovely review! We are so pleased to hear that you found our colleague informative and helpful with a great choice. Your feedback is greatly appreciated.
Kind Regards
Hays Travel Mansfield
Always greeted with a friendly smile…
Always greeted with a friendly smile always helpful and obliging all the team deserve a 5star rating but Katie and Michelle know exactly what we like from our holidays.
8 August 2026
Reply from Hays Travel - Mansfield
Avril Smith,
Thank you so much for your wonderful 5-star review! We are delighted to hear that our team consistently provides friendly and helpful service, and that we understand your holiday preferences so well.
Kind Regards
Hays Travel Mansfield
Made welcome as soon as we entered the…
Made welcome as soon as we entered the shop. Michelle was really helpful going through the cruise lines that were appropriate, and finding the answers to our numerous questions. The booking process was painless and well explained, together with dates and amounts of monies due. A really enjoyable experience, made all the more so by your personable staff. Michelle was a star.
14 August 2026
Reply from Hays Travel - Mansfield
Neil Penney,
Thank you for your wonderful 5-star review! We are so pleased to hear that our colleague was so helpful and made your booking process painless and enjoyable. We truly appreciate your kind words.
Kind Regards
Hays Travel
Our experience was made 100% easier…
Our experience was made 100% easier after we met Bethany, she was so calm and collected with all the booking process and all of our constant questions.
This is our first cruise so we didn’t know what to expect but Bethany made everything so clear.
She is a credit to Hay’s travel definitely 10/10
14 August 2026
Reply from Hays Travel - Mansfield
Thank you so much for your really lovely review. It was a pleasure booking your first cruise! We can't wait to hear all about the amazing time you will both have.
- Bethany :)
Friendly Staff as usual Michelle…
Friendly Staff as usual Michelle friendly and efficient
13 August 2026
Reply from Hays Travel - Mansfield
Mr Malcolm Castledine,
Thank you for your wonderful 5-star review! We are so pleased to hear that Michelle provided friendly and efficient service. Your feedback is greatly appreciated.
Kind Regards
Michelle
Tracey was very helpful
Tracey was very helpful, asked the right questions and made sure l understood everything . The computer was a bit glitchy but didn’t cause much problem.
8 August 2026
Reply from Hays Travel - Mansfield
Claire Mackenzie,
Thank you for your feedback! We are so pleased to hear that our colleague was helpful and ensured you understood everything. We apologize for any inconvenience caused by the computer issue.
Kind Regards
Hays Travel Mansfield
It was easy to book our cruise holiday
It was easy to book our cruise holiday
Brontë was very helpful in guiding me through all the details I needed a very helpful young lady indeed
5 August 2026
Reply from Hays Travel - Mansfield
Thank you for your lovely feedback. I'm so pleased I could help with your cruise booking and make the process easy for you, I hope you have a fantastic cruise and create lots of wonderful memories! :)
- Bronte
Great experience the staff at hays…
Great experience the staff at hays travel Mansfield are always happy to help also will find just what you want and explain everything Tom is brilliant and the other staff are also very good.
4 August 2026
Reply from Hays Travel - Mansfield
Thankyou for your lovely review! We are pleased to hear that your experience with us at Hays Travel Mansfield was great, we look forward to assisting you again in the future :-)
- Hays Travel Mansfield
Reply from Hays Travel - Mansfield
Thank you for your kind words & booking with us again
Bethany :)
Travel sorted out the holiday at s…
Travel sorted out the holiday at s great price and and a previous distraction that we went to many years ago
9 August 2026
Reply from Hays Travel - Mansfield
Mrs Stephen Cheney,
Thank you for your fantastic review! We are so pleased we could help you find a great holiday at an excellent price, and that we could help you revisit a cherished destination.
Kind Regards
Hays Travel Mansfield
Reply from Hays Travel - Mansfield
Its always a pleasure to help find what you want Carol, thank you Anna :)
Staff very friendly
Staff very friendly, knowledgeable and helpful.
Natalie, Mansfield very good
2 August 2026
Reply from Hays Travel - Mansfield
Thank you for your kind comments Michael :)
Bethany was very helpful and made our…
Bethany was very helpful and made our booking easy
6 August 2026
Reply from Hays Travel - Mansfield
JG,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member made your booking experience easy and helpful.
Kind Regards
Bethany :)
Hays Travel Mansfield
Just brilliant as usual big thanks I'll…
Just brilliant as usual big thanks I'll be back
6 August 2026
Reply from Hays Travel - Mansfield
Peter Dring,
We're so glad to hear you had a brilliant experience and we truly appreciate your kind words! We look forward to welcoming you back again soon.
Kind Regards
Hays Travel Mansfield
Anna Hanna very professional she always…
Anna Hanna very professional she always finds us the best holidays
6 August 2026
Reply from Hays Travel - Mansfield
Mr Mohinder Johal,
Thank you for your wonderful feedback! We are so pleased to hear that we consistently find you the best holidays. We truly appreciate your kind words.
Kind Regards
Hays Travel Mansfield
Always book my holidays at Hays travel…
Always book my holidays at Hays travel Mansfield , all the staff are so friendly. Anna always get us the best deal and sorts everything out for us she’s the best .
4 August 2026
Reply from Hays Travel - Mansfield
Carol Parkin,
Thank you for your wonderful feedback! We are so pleased to hear that our team always provides friendly service and helps you find the best deals. We truly appreciate your kind words.
Kind Regards
Hays Travel Mansfield
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