Our travel specialist Mary Carrol was brilliant, we’ve used her services before and makes the whole process easy and enjoyable. Priced up the hotel we asked for, then offered alternatives but also... See more
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You must contact Mary Carroll before booking your holiday she’s so helpful and knowledgeable about resorts and hotels based on personal requirements. Mary truly helps choose the right hotel, and exce... See more
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Mary is an excellent were well trusted hays travel employee and we would have no hesitation in using her again to book another holiday. She always goes above and beyond to help you out and answers all... See more
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There's no fuss booking with your Hays travel consultant. Mary takes care of everything for us from Start to finish. We trust her advice on resorts and accommodation and she ensures all the details ar... See more
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Company details
- #21 of 207 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Mary Carroll, DH6 1EQ, Darlington, United Kingdom
- 0191 3036878
5.0
Excellent
321 reviews
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Really friendly and polite
Really friendly and polite. Everything sorted in a timely manner. I was adding to a group booking, which went through with no problems at all.
7 February 2024
Reply from Hays Travel - Mary Carroll
Thank you
5 stars
Excellent service provided by Mary. Details and requirements provided with a swift response and seamless process.
30 January 2024
Reply from Hays Travel - Mary Carroll
Thanks Mark
Family Holiday
Family Holiday
Everything was straightforward Mary was a great help got us a fab deal.
Thank you
31 January 2024
Reply from Hays Travel - Mary Carroll
Thanks Shirley
Always has the best deals
Always has the best deals, also very professional, thanks Mary xx
18 January 2024
Reply from Hays Travel - Mary Carroll
Thanks Clare
Very helpfull
Very helpfull, given the best deals everytime. 3 holidays i’ve now booked with Mary and she makes it a super easy process everytime.
25 January 2024
Reply from Hays Travel - Mary Carroll
Thanks Lauren
Excellent service from marygood service very helpful.
Really good service very helpful.
22 January 2024
Reply from Hays Travel - Mary Carroll
Thank you Tricia x
Always book our holidays with Mary…
Always book our holidays with Mary Carroll at Hays Travel - Mary is an asset to the travel industry, with her vast knowledge and competitive prices why go anywhere else?
20 January 2024
Reply from Hays Travel - Mary Carroll
Thanks so much Vikki always appreciated x
Mary was very professional throughout…
Mary was very professional throughout the whole process from providing a quote to booking our holiday. Many thanks Mary
14 January 2024
Reply from Hays Travel - Mary Carroll
Thank you x
Amazing experience nothing a problem
Amazing experience nothing a problem, great advise from Mary! Wouldn’t book with anyone else
15 January 2024
Reply from Hays Travel - Mary Carroll
Thanks Katy x
Excellent friendly efficient service
Excellent friendly efficient service. Would definitely use again.
8 January 2024
Reply from Hays Travel - Mary Carroll
Thank you x
Friendly & competitive price
Mary Carroll was great, friendly, got back to me promptly and was able to give a competitive price. Would recommend. Thank you x
11 January 2024
Reply from Hays Travel - Mary Carroll
Thanks Sarah x
Great way to book a holiday
Ease and friendly way booking was made. Hays rep,Mary, was very helpful to us.
9 January 2024
Reply from Hays Travel - Mary Carroll
Thanks Mr Wilson x
I had a great holiday
I had a great holiday. Everything was made so easy, from booking to returning home. It was seamless. Highly recommend Mary from Hayes travel 5*
1 January 2024
Reply from Hays Travel - Mary Carroll
Thanks Rob pleased you had a great time x
Mary is very knowledgeable in the…
Mary is very knowledgeable in the travel business knows exactly what she’s doing and makes it easy to book a holiday with her
4 January 2024
Reply from Hays Travel - Mary Carroll
Thank you Maria x
Perfect holidays
I have been booking holidays with Mary for a long time now and won't go elsewhere. She knows exactly where to send us each time. Never had a bad holiday when she's recommended it.
30 December 2023
Reply from Hays Travel - Mary Carroll
Thanks Christie x
Excellent Service by the Personal Travel Consultant
The Personal Travel Consultant, who is called Mary Carroll, listened carefully to what l needed and because of this, she was able to go above and beyond what l expected and suffice to say l was delighted by the holiday she arranged for me.
28 December 2023
Reply from Hays Travel - Mary Carroll
Thanks Lee x
Very helpful and friendly
Very helpful and friendly. Found the holiday we wanted and couldn’t have done more for us.
21 December 2023
Reply from Hays Travel - Mary Carroll
Thank you so much x
Brilliant service from Mary
Brilliant service from Mary , very pleased with our booking , excellent service 😀
21 December 2023
Reply from Hays Travel - Mary Carroll
Thanks Mark x
Was quick and efficient
Was quick and efficient, and when realised that there was no entertainment for the children due to the season being closed, Mary was helpful in finding a new holiday.
11 December 2023
Reply from Hays Travel - Mary Carroll
Thank you Frankie x
First class customer service.
Mary has first class customer service. She listened to what i asked for and completed all requests promptly. An asset to Hays
I highly recommend her.
1 December 2023
Reply from Hays Travel - Mary Carroll
Thanks so much always appreciated x
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