As always, Sue Moxon provides a professional and friendly booking experience. Sue has been our go to agent for over 15 years and she is so understanding and helpful about our needs. Many thanks agai... See more
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See what reviewers are saying
We booked our holiday in a meadowhall store. The lady who helped us was calm, kind, patient and made us feel like she cared. She made the holiday search easy and stress free even looking at trip advis... See more
Company replied
We have booked and tsken our holiday insurance with Sue on numerous occasions (at Hayes), she is always very helpful, guiding us through the best of plans. She has huge amount of experience, always h... See more
Company replied
We sat down with Adam the manager as soon as we entered the store. Our request was a little out of the ordinary, however Adam made light of the request and in minutes our request was fulfilled. As alw... See more
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Company details
- #21 of 202 best companies in Travel agent
- #7 of 39 best companies in Cruise agency
- #9 of 54 best companies in Cruise Travel Agency
- #3 of 33 best companies in Cultural tours provider
- #4 of 32 best companies in Currency exchange service
- #8 of 98 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
83 High Street Meadowhall Centre, S9 1EN, Meadowhall, United Kingdom
- 01144075197
4.9
Excellent
2k reviews
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Reply from Hays Travel - Meadowhall
Thank you for your kind words :) - Caitlin
The lady we saw was very helpful and…
The lady we saw was very helpful and really knew he stuff very professional
29 July 2026
Reply from Hays Travel - Meadowhall
Thank you so much for you lovely comment.
First Class Service
Adam in the Meadowhall branch was fantastic and had excellent knowledge of where we wanted to go, hence us booking the holiday on our first visit to the store
29 July 2026
As always a first class service
We sat down with Adam the manager as soon as we entered the store. Our request was a little out of the ordinary, however Adam made light of the request and in minutes our request was fulfilled. As always a first class service
28 July 2026
Reply from Hays Travel - Meadowhall
Thank you so much for your lovely review, its always a pleasure to look after you as it is to see you in store. If you need anything else then please let me know- Adam :)
We were served by caitlin
We were served by caitlin, she acknowledged us straight away and greeted us with a smile, she went through our options for the holiday and directed us to the best one for us listening to our needs as it would be our first cruise.
28 July 2026
Reply from Hays Travel - Meadowhall
Thank you for your lovely review, it was a pleasure to get you booked. You will enjoy cruising! If you need anything else then please let me know- Caitlin :)
Great experience
Great experience, Adam was fantastic, very knowledgeable and friendly, got us a great deal on our anniversary cruise, Thanks.
27 July 2026
Reply from Hays Travel - Meadowhall
Thank you for your lovely review, it was lovely to get you all booked :) If you need anything else then please let me know- Adam :)
Served by a very helpful chap
Served by a very helpful chap, very professional and knowledgeable.
21 July 2026
Reply from Hays Travel - Meadowhall
Thank you for your review! It was a pleasure helping you, if you need anything else just let me know! - Sean
Today we went to get our holiday insurance
We have booked and tsken our holiday insurance with Sue on numerous occasions (at Hayes), she is always very helpful, guiding us through the best of plans. She has huge amount of experience, always helpful and cheerful.
21 July 2026
Reply from Hays Travel - Meadowhall
Thank you for your review! Always a pleasure! - Sue
Well done Caitlin at Meadowhall
Knew what I wanted but could not find the best flight times, Caitlin did some shopping around and found me what I wanted, came up with the same Hotel, (not that I told her what Hotel) transfer and a better flight time. All in all well done Caitlin, 5 stars for you.
19 July 2026
Reply from Hays Travel - Meadowhall
Trevor Spencer,
Thank you so much for your fantastic review! . We truly appreciate your kind words and are thrilled you had such a positive experience.
Thanks Caitlin.
Well done Sue
As always, Sue Moxon provides a professional and friendly booking experience.
Sue has been our go to agent for over 15 years and she is so understanding and helpful about our needs.
Many thanks again for your help Sue.
26 July 2026
Reply from Hays Travel - Meadowhall
Mr Leslie Shemmeld,
Thank you so much for your wonderful feedback! We are so pleased to hear that you consistently receive professional and friendly service. We truly appreciate your loyalty and kind words. thank you Sue
Kind Regards
Hays Travel Hastings
Adam was very helpful and sorted out…
Adam was very helpful and sorted out everything for us in a friendly and professional way
22 July 2026
Reply from Hays Travel - Meadowhall
Thank you for your lovely comments- Adam :)
Sales team member Catlin she is very good at…
Sales person Catlin she is very good at her job and pays attention to detail
21 July 2026
Reply from Hays Travel - Meadowhall
Thank you for your review, if you need anything else just let me know! - Caitlin
Reply from Hays Travel - Meadowhall
Thank you for your review, it was a pleasure to help you :) - Ebony
We always deal with Sue
We always deal with Sue . She is just fantastic , great service very knowledgeable and nothing is too much trouble.
21 July 2026
Reply from Hays Travel - Meadowhall
Thank you for your review! I'll pass your comments onto Sue!
Total professionalism from your man…
Total professionalism from your man ,sorry didn't get his name,this is about the 4th year we have been with Hayes travel and wouldn't hesitate to recommend to friends....
21 July 2026
Reply from Hays Travel - Meadowhall
Thank you for your lovely review, it was a pleasure to get you all booked for your holiday. If you need anything else then please let us know- Adam :)
Great service friendly staff great…
Great service friendly staff great price on our holiday
12 July 2026
Reply from Hays Travel - Meadowhall
Thank you for your kind words, it was lovely to get you booked. If you need anything else then please let me know- Ebony :)
Friendly and helpful agents
All the agents were busy but I didn't have to wait long. Ebony was knowledgeable, friendly and helpful. She found us the best value for what we wanted. The whole process was very easy and I came away happy with our holiday.
18 July 2026
Reply from Hays Travel - Meadowhall
Hi Sarah, thank you for your review! It was a pleasure finding you your holiday, if you need help with anything else just let me know! - Ebony
We always book with Caitlin
We always book with Caitlin
In the shop at Meadow Hall
She is so helpful would not book with anyone else
Got holiday to Turkey for 10 nights at Xmas
And a cruise in June for 14 nights
And this one to Villamoura
A very big Thankyou to Caitlin
17 July 2026
Reply from Hays Travel - Meadowhall
Thank you for your comments. I will pass them onto Caitlin. x
Staff so helpful definitely recomend
7 July 2026
Reply from Hays Travel - Meadowhall
Thank you! I will pass your comments onto Adam :)
Reply from Hays Travel - Meadowhall
Thank you for your kind review! - Beth
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