The lady at the shop very helpful nothing was to much trouble for her, will definitely go back there to make our next booking.
Company replied
Location
Switch location6 Graham Way, St Tydfill Shopping Centre, CF47 8EG Merthyr Tydfil, GB
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See what reviewers are saying
The whole experience from beginning to end of booking was exceptional. Every question I had was answered and the travel agent Leanne went above and beyond to find out the information on the hotel.... See more
Company replied
I would just like to say a huge thank you to Karli, who helped us find the perfect package for our honeymoon in Dubai, in September next year! Karli was clearly knowledgeable, professional and friendl... See more
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Hannah was extremely helpful and made our experience an easy one, she listened to our preferences and found us an amazing holiday that matched everything we wanted and within our budget , we will defi... See more
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Company details
- #21 of 206 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
6 Graham Way, St Tydfill Shopping Centre, CF47 8EG, Merthyr Tydfil, United Kingdom
- 01685634022
4.9
Excellent
598 reviews
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Helpful
Chloe was very helpful and knowledgeable and very pleasant a credit to your company
29 January 2025
Reply from Hays Travel - Merthyr Tydfil
Thank you so much and for booking with myself. I hope you have a fab time in Berlin, look forward to hearing about it :)
Very Happy
Popped into store with a few ideas and the travel agent (Rhiannon) was absolutely amazing. Found the perfect holiday for me and my family and the best price.
10 January 2025
Reply from Hays Travel - Merthyr Tydfil
Thank you for the lovely review ,
hope you and you family have a lovely holiday xx
Holiday
Rhiannon and Rhysion were very helpful when booking my holiday. They went through everything with me . They were so helpful and happy. Nothing was too much trouble for them. They are a credit to your company.
15 January 2025
Reply from Hays Travel - Merthyr Tydfil
Thank you for your lovely review
Staff take time to provide the ideal holiday for your needs
Kim the cruise advisor was excellent. She looked at all availability for our price range until she came up with a suitable holiday.
12 January 2025
Reply from Hays Travel - Merthyr Tydfil
Thank you for your lovely review
Kim booked exactly what we required
Kim booked exactly what we required. Lovely young lady. Fabulous service
14 January 2025
Reply from Hays Travel - Merthyr Tydfil
Thank you for your lovely review
Rhiannon has gone above and beyond for…
Rhiannon has gone above and beyond for us. We are very grateful.
12 January 2025
Reply from Hays Travel - Merthyr Tydfil
Thank You for your lovely review
Staff allways helpfull in Merthyr…
Staff allways helpfull in Merthyr Tydfil store
Rhiannon very helpfull & pleasant, nothing to much trouble
9 January 2025
Reply from Hays Travel - Merthyr Tydfil
Thank you for your lovely review
Reply from Hays Travel - Merthyr Tydfil
Thank you for your lovely review
Kim the lady that dealt with us on…
Kim the lady that dealt with us on store excellent services she had plenty of patience
7 January 2025
Reply from Hays Travel - Merthyr Tydfil
Thank you for your lovely review
Amazing staff in merthyr branch
Amazing staff in merthyr branch. Went above and beyond to secure correct price for our holiday. Can't praise them enough.
6 January 2025
Reply from Hays Travel - Merthyr Tydfil
Thank-you for your lovely comments, they really are appreciated :)
I wanted Italy by the Beach and that’s…
I wanted Italy by the Beach and that’s what I got and very much looking forward to it.
31 December 2024
Reply from Hays Travel - Merthyr Tydfil
Hi thank-you for your lovely comments, and choosing Hays Travel Merthyr :) xx
Rhysian was very kind
Rhysian was very kind, knowledgeable and clearly explained things....as well as listening to our needs.
Very good experience at Hays
5 January 2025
Reply from Hays Travel - Merthyr Tydfil
Thank you for your lovely review
Messaged Hayes and within minutes they…
Messaged Hayes and within minutes they got back to me with the holiday package I was looking for at an excellent price. The girls in the Merthy branch in south wales are AMAZING!
5 January 2025
Reply from Hays Travel - Merthyr Tydfil
Thankyou cerys xx
Very professional very helpful the lady…
Very professional very helpful the lady was amazing
5 January 2025
Reply from Hays Travel - Merthyr Tydfil
Thank You for your lovely feedback
Reply from Hays Travel - Merthyr Tydfil
Hi Jayne thank-you so much for you lovely comments, and booking with me again :) x
Excellent service very helpful and…
Excellent service very helpful and new all the answers to all my questions that I asked her can't fault the service will be booking again with you for sure
4 January 2025
Reply from Hays Travel - Merthyr Tydfil
Thank you for your lovely feedback
Extremely helpful Rhiannon and Kim
Extremely helpful Rhiannon and Kim , thank you for making booking so easy 😊
21 December 2024
Reply from Hays Travel - Merthyr Tydfil
thank you so much for your lovely feedback and booking with hays merthyr
Rhiannon xx
Very professional and went above and…
Very professional and went above and beyond for me, thank you Rhiannon for finding my perfect holiday
19 December 2024
Reply from Hays Travel - Merthyr Tydfil
thank you for your lovely feedback,
thank you for booking with hays merthyr
Rhiannon xx
Amazing first experience with Hays…
Amazing first experience with Hays Travel.
First time booking with Hays and would definitely recommend.
Holiday was booked over Facebook, very easily done.
Staff were amazing, very helpful, went out of their way to change the dates of the deal I saw. Even offered to look for more hotels if I wasn’t happy with the two they had originally found.
Everything was quick and easy.
Hays will be back in touch closer to the time for excursions for the break saves me booking everything separately.
21 November 2024
Reply from Hays Travel - Merthyr Tydfil
Thank you so much for your lovely review and booking with us, look forward to hearing from you soon. Holiday Countdown begins. x
Amazing from start to finish really…
Amazing from start to finish really polite and helpful
21 November 2024
Reply from Hays Travel - Merthyr Tydfil
Thank-you for your lovely feedback, I really appreciate it Cath :) xx
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