Very helpful. Looked at different locations and gave advice on hotels from her personal knowledge. Professional and friendly. Didn’t feel rushed
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See what reviewers are saying
Jaime made the booking process so easy and provided us with all the information we needed. We couldn’t have wished for better service.
Company replied
We spoke to Tanveer regarding a holiday to Italy. He made some recommendations that we liked and liaised with citalia. He came back to us with an itinerary that worked well for us. On the basis of thi... See more
Company replied
Saina at Westbrook. MK was very helpful, knowledgeable and patient, who.explained and booked everything taking away any stress from us. This is our first fly cruise and came away with the knowledge t... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #8 of 39 best companies in Cruise agency
- #8 of 53 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #10 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
7 Barnsdale Drive, MK4 4DD, Milton Keynes, United Kingdom
- 01908887556
4.9
Excellent
656 reviews
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Tip top service
Jaime made the booking process so easy and provided us with all the information we needed. We couldn’t have wished for better service.
14 August 2026
Reply from Hays Travel - Milton Keynes
Helen,
Thank you for your wonderful feedback! We are so pleased to hear that the booking process was easy and that you received excellent service.
Kind Regards
Hays Travel
Reply from Hays Travel - Milton Keynes
Thank you for your kind review. We're delighted to hear you received very good service and appreciate you taking the time to share your feedback. We look forward to helping you plan your next holiday! 😊
Very helpful
Very helpful. Looked at different locations and gave advice on hotels from her personal knowledge.
Professional and friendly.
Didn’t feel rushed
2 August 2026
Reply from Hays Travel - Milton Keynes
Thank you for your lovely feedback. We're so pleased to hear you found our team helpful, professional and friendly. It's great that we could use our knowledge and experience to help you explore different locations and hotel options, and we're glad you felt supported without any pressure. We look forward to helping you plan your next holiday! ☺️
Helpful and friendly
We found a Holiday on line, popped into the shop and they matched the price.
Happy with the outcome.
10 August 2026
Reply from Hays Travel - Milton Keynes
Thank you so much for your kind review! We hope you have a lovely holiday!
Initial booking experience good
Initial booking experience good. Proof will be nearer the time and when we have to retrieve our documentation etc
9 August 2026
Reply from Hays Travel - Milton Keynes
Thank you for your feedback. We're delighted to hear your initial booking experience was a positive one. We look forward to supporting you throughout the rest of your journey and ensuring everything, including your documentation, is as smooth and straightforward as possible. Have a fantastic holiday! ☺️
They found the holiday for us
They found the holiday for us. We told them what we wanted and they found the tour. Holiday co made an error on our confirmation paperwork. They were very quick to sort it out for us. Will use them again
1 August 2026
Reply from Hays Travel - Milton Keynes
Hi Marion,
Thank you for your kind review! It was a pleasure to help you.
Kind regards,
Jaime.
For a couple that were booking a cruise…
For a couple that were booking a cruise for the first time, we could have done with better explanations for the options available, as we didn't know what questions to ask.
Paperwork didn't give a breakdown of the booking.
8 August 2026
Reply from Hays Travel - Milton Keynes
Thank you for your feedback. We'll use your comments to improve our service. Please do let us know if you have any questions or if we can go through anything further for you . Thank you Jackie
Multi centre booking
Very helpful with booking multi centre holiday.
The only negative thing was that it took a long time, sometimes hours to get through to Vista!
29 July 2026
Reply from Hays Travel - Milton Keynes
Thank you for your feedback. We're delighted to hear that you found our assistance helpful when booking your multi-centre holiday. We appreciate your comments regarding the wait times when contacting Vista and will ensure this feedback is passed on to the relevant team.
We hope you have a wonderful holiday in Morocco and create some fantastic memories!
Veryhelpful and we felt very…
Veryhelpful and we felt very comfortable and relaxed .Jamie was lovely .
5 August 2026
Reply from Hays Travel - Milton Keynes
Thank you for your kind review! I hope you both have a lovely trip to Italy, it was a pleasure to help you! -Jaime.
Reply from Hays Travel - Milton Keynes
Thank you Michelle for your kind review! I hope you all have a lovely holiday.
Reply from Hays Travel - Milton Keynes
Thank you Keith, we look forward to welcoming you again soon!
Reply from Hays Travel - Milton Keynes
Thank you for your kind review, we hope to see you again soon!
Reply from Hays Travel - Milton Keynes
Thank you for your kind review.
West Croft store
Jackie in the Westcroft Milton Keynes store was very helpful and friendly & was able to prepare our quote accept our deposit and arrange our direct debits all within an hour of us entering the shop
28 July 2026
Reply from Hays Travel - Milton Keynes
Thank you for your lovely feedback. We're delighted to hear that Jackie provided such helpful and friendly service and was able to arrange everything efficiently during your visit. We'll be sure to pass on your kind comments, and we look forward to helping you with your future travel plans. 😊
The staff were extremely friendly and…
The staff were extremely friendly and helpful, nothing was too much bother.
22 July 2026
Reply from Hays Travel - Milton Keynes
Thank you David! We hope to see you again soon!
Always very friendly staff
Always very friendly staff . Get you the best price for your holiday. Give you all the information you need .
22 July 2026
Reply from Hays Travel - Milton Keynes
Thank you for your kind review. We're delighted to hear you always find our team friendly and helpful. It's great to know we were able to secure a competitive price for your holiday and provide all the information you needed. We look forward to helping you plan your next trip! 😊
The young lady that served us was…
The young lady that served us was amazing. Nothing was too much for her and she helped us out a lot which is very nice. Makes a change that’s why she gets five stars.
20 July 2026
Reply from Hays Travel - Milton Keynes
Thank you for your fantastic review. We're delighted to hear that you received such amazing service and felt so well supported throughout the booking process. Nothing is more important to us than taking the time to help our customers, so it's wonderful to know your experience deserved five stars. We hope you have a fantastic holiday and look forward to seeing you again soon! 😊
This is the second year wve booked…
This is the second year we have booked with you to go to the same holiday that Tanveer found for us.
Tanveer managed to find our perfect holiday that ticked all the boxes and this year he managed to change our flights to fit what we wanted.
18 July 2026
Reply from Hays Travel - Milton Keynes
Hi Karen,
Thank you for your 5* review. I'm glad I was able to find you the perfect holiday last year and that you are returning to same hotel again.
We look forward to welcoming you in branch again soon
Kind regards,
Tanveer
Booked a great looking holiday with…
Booked a great looking holiday with Jackie - went back in and spoke to Amy on the Monday… both very helpful and will be our place to book all our holidays
12 July 2026
Reply from Hays Travel - Milton Keynes
Thank you for your lovely review. We're delighted to hear that both Jackie and Amy were able to help with your holiday plans and provide a great booking experience. Your kind comments mean a lot to the team, and we're thrilled to hear we'll be your first choice for future holidays. We look forward to helping you book many more fantastic trips! 😊
Reply from Hays Travel - Milton Keynes
Thank you Pamela.
We look forward to welcoming you again in branch soon.
Kind regards,
Tanveer
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