Every advisor in the Mold travel store go above and beyond to make your booking experience as simple as possible. Lydia was so patient with us and found just what we were looking for. Have booked a h... See more
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See what reviewers are saying
I came into Hays Mold twice to look at and then book a cruise. The two ladies I saw went above and beyond to give me all the information I needed. They made my first cruise booking ideal. I found the... See more
Having visited Hays, Mold, on numerous occasions, we have had the pleasure of being assisted by Laura Bellis for the majority of our bookings. Laura is extremely knowledgeable, polite and very helpful... See more
Laura from the Mold branch helped us find the perfect city break to Venice. I have contacted her previously to look for holidays and she has always been accommodating and quick to respond. However, th... See more
Company details
- #21 of 206 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #7 of 53 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4-5 The Cross, CH7 1ER, Mold, United Kingdom
- 01352 757000
4.7
Excellent
148 reviews
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Reply from Hays Travel - Mold
It was really nice meeting you both yesterday thank you for the kind review i hope you have a great holiday.
Very knowledgeable
Very knowledgeable. Very helpful and ensured I had EXACTLY what I wanted. Offered several options but allowed me to make the final choices. Gave really useful tips and advice about the type of trip I was booking. I've already recommended her to several friends.
26 June 2023
Reply from Hays Travel - Mold
Thank you very much Linda. You have a lovely trip booked for your special birthday! Thanks again and take care. Lydia
Very helpful and patient staff.
Very helpful and patient staff.
My experience was made hassle free and they arranged my holiday at a great price.
26 June 2023
Reply from Hays Travel - Mold
Thank you for the kind review it was nice to meet you both. I hope you all have a great holiday
Christine was very helpful
Christine was very helpful, advising where needed. Went overboard to find me the holiday I wanted, cheaper options, transport links and overnight airport hotels. Deserves a 5*.
26 June 2023
Reply from Hays Travel - Mold
Hilary, it was my pleasure. So pleased i found you the perfect combination. I look forward to being of further assistance with your future plans that we discussed
Lovely ladies with lots of knowledge &…
Lovely ladies with lots of knowledge & experience to get us what we needed. Thank you
21 June 2023
Reply from Hays Travel - Mold
It was lovely to meet you and i am so pleased we could confirm your pre departure plans
Friendly Staff.
Really friendly staff, and a warm welcome on arrival in the shop. Emma was super helpful and really efficient. I felt confident that the information was correct and that Emma cared about our future travel plans.
24 June 2023
Reply from Hays Travel - Mold
Hi Rachel, it was lovely to meet you both on Saturday . Perfect holiday for both of you
Jane was very helpful and patient…
Jane was very helpful and patient looking at different holidays for us, we were there for two and a half hours with her before we decided on our destination (zante)
23 June 2023
Reply from Hays Travel - Mold
It was my pleasure helping you with the finer details on your enquiry and i am so pleased we were able to confirm your holiday for you
We dealt with Emma and she was so…
We dealt with Emma and she was so helpful ,she checked everything to get us the best deal. I intend to take her some flowers to say thank you to her. Our first time booking with yourselves but in future we will always come to Emma in Mold.
21 June 2023
Reply from Hays Travel - Mold
That is lovely Sandra thank you . We appreciate your feedback and we look forward to assisting you with your future plans .
The staff in mold hays are always…
The staff in mold hays are always great, very efficient, nothing is too much trouble,big thanks xxx
19 June 2023
Reply from Hays Travel - Mold
Thank you for your lovely review Mrs Goodwin. Already requested your favourite room
Very helpful and informative
Very helpful and explained all the details clearly. Found us the holiday we wanted at the best available price
19 June 2023
Reply from Hays Travel - Mold
Thank you for taking the time to leave your feedback Mrs Shaw. It was lovely to meet you and your husband yesterday and hope you enjoy re-visiting the Arona Gran!
KATIE WAS EXREMELY HELPFUL AND VERY…
KATIE WAS EXREMELY HELPFUL AND VERY INFORMATIVE AND KNOWLEDABLE ABOUT WHERE WE WANTED TO GO.
SHE PRINTED EVERYTHING OFF FOR US AND HELPED PRE BOOK OUR SEATS FOR OUR FLIGHT. WOULD HIGHLY RECOMMEND HAYS TRAVEL MOLD
10 June 2023
Reply from Hays Travel - Mold
It was lovely meeting you both Mrs Smyth. I hope everything goes well with your surprise trip
Very friendly service and reliable
17 June 2023
Reply from Hays Travel - Mold
Thank you very much Ms Arden for leaving your feedback. It was lovely to meet you and your family on Saturday and i hope you have a wonderful time in Turkey!
Totally easyand friendly from start to…
Totally easyand friendly from start to finish as usual .i dealt with Laura in the mold branch this time but it .doesnt matterwho you speak to you get the same friendly service ,Emma,Debbie,Laura all so patient and attentive and listen to what you want and not what they want to sell .
If all your agents are half as good i can see why survive and thrive .
Thank you girls for all your service.
David Smith
15 June 2023
Reply from Hays Travel - Mold
Thank you Mr Smith for taking the time to complete your lovely feedback. We all strive to serve our clients to the best of our ability and it's great to hear that this is appreciated. See you soon
Christine was patient helpful
Christine was patient helpful, efficient and very friendly.
A satisfactory and enjoyable experience.
13 June 2023
Reply from Hays Travel - Mold
Good morning Mr Rowe,
It was lovely to meet you and i am so pleased that we found you the perfect holiday that matched all your requirements
I look forward to assisting you in the future with your other plans
Take care & see you soon
Laura is always very friendly & helpful…
Laura is always very friendly & helpful when booking a holiday.
6 June 2023
Reply from Hays Travel - Mold
Hi Gary. Thank you very much for taking the time to complete the feedback. It's always a pleasure to see you, Linda and Ozzy!! See you soon
Everything was first class,and Emma was…
Everything was first class,and Emma was brilliant at explaining it all,couldn't be more helpful.
10 June 2023
Reply from Hays Travel - Mold
Thank you Mr Ellis for your review. It was my pleasure & i look forward to being of further assistance in the future
Reply from Hays Travel - Mold
Thank you Mr Bullock, it was my pleasure being able to assist and use my travel experience . i look forward to seeing you again
Lydia was very helpful with our…
Lydia was very helpful with our booking, several options were offered, and at a reasonable price and good advice given.
We would use them again and recommend as a travel agent
Happy customers 😀
Looking forward to our family holiday
23 May 2023
Reply from Hays Travel - Mold
Hello both, Thank you so much for taking the time to leave such a lovely review! You have a lovely trip booked. Take care and see you both soon for your tickets. Best regards, Lydia
Fantastic yet again!
Lydia is always such a help! Kind, friendly, informative and professional! Her help and expertise makes us always come back to Hays Travel.
30 May 2023
Reply from Hays Travel - Mold
Thank you so much Liz! That's very kind of you to leave such a lovely review. It was so nice to see you and the girls (I hope they had a nice day on Mt.Splashmoore). Take care and see you soon, Lydia
Excellent advice from representative.
Excellent advice from representative.
Very knowledgeable.
27 May 2023
Reply from Hays Travel - Mold
Thank you for a nice review, have a lovely holiday jane
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