Christine is so helpful,she spent a lot of time with us getting us a good deal were we wanted to go ,does all our online checks in ,makes everything so smooth for us ,very friendly staff .
Company replied
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Assistant was VERY helpful, informative and assisted me with any concerns i had. Been to Hays Travel a few times this will continue as they are honest and non judgemental.
Company replied
Helpful staff who enquire and obtain relevant information to allow you to make a decision on your holiday requirements .ln this case a cruise holiday. I have had a similar experience with Hays Mother... See more
Company replied
We booked at Hays travel in Motherwell the lady who dealt with us was Christine and the service we received was brilliant she was so helpful and listened to exactly what we wanted, I would definitely... See more
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Company details
- #22 of 208 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #4 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #9 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
36 Brandon Parade, ML1 1RB, Motherwell, United Kingdom
- 01698616045
5.0
Excellent
617 reviews
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The staff at Motherwell are excellent.
The staff at Motherwell are excellent, we always have a pleasant experience when booking our holiday. Nicole makes everything seem so effortless and takes really good care of us
24 July 2025
Reply from Hays Travel - Motherwell
Thank you so much for your lovely kind words. We really do appreciate it when you take the time to fill out our questionnaire. :)
Excellent customer service by christine
Christine has excellent customer service skills, she always is so efficient at helping you find what holiday experience you are looking for within your budget. Provides great advice and have used her experience and booked many holidays with her over the years. First class service.
17 July 2025
Reply from Hays Travel - Motherwell
Hi Karen, thank you for the lovely feedback :)
Reply from Hays Travel - Motherwell
Thank you for the lovely feedback.
Another holiday booked through Hays…
Another holiday booked through Hays Travel Motherwell.
Pam and the girls give exceptional service and go above and beyond to create a positive travel experience . First class service from Christine, who was very knowledgeable advising me on the best hotel and location suitable for my family’s needs. I would highly recommend Hays Travel Motherwell, to anyone looking to book a holiday. Excellent customer service from the staff.
22 July 2025
Reply from Hays Travel - Motherwell
Thank you Elizabeth for your lovely feedback. We really appreciate it.
The team in Motherwell are the best
They are a great team in Motherwell.
We have returned time after time as they have always gone that extra mile to get us a great holiday.
Our 40th wedding anniversary trip to Italy was exceptional so we have just booked our next holiday to Melbourne which I know will also be a good one.
13 July 2025
Reply from Hays Travel - Motherwell
Thank you so much for your lovely words. We really appreciate it when you take the time to fill out our questionnaire.
Reply from Hays Travel - Motherwell
Good Afternoon Robert , Thank-you for your kind comments.
Excellent from start to finish .
29 June 2025
Reply from Hays Travel - Motherwell
Good Morning Gerry Thank-you for you kind comments.
Pam was amazing from start to finish
Pam was amazing from start to finish, nothing was too much bother for her
1 July 2025
Reply from Hays Travel - Motherwell
Thank you so much for your lovely words. We really appreciate it when you take the time to fill out our questionnaire. Many thanks
Hayes travel in Motherwell very…
Hayes travel in Motherwell very professional staff the lady I dealt with could not have been more helpful keep up the good work
29 June 2025
Reply from Hays Travel - Motherwell
Thank you so much for you lovely feedback Margaret.
Christine was very knowledgeable and…
Christine was very knowledgeable and spent time helping us to find our holiday. Friendly and professional
29 June 2025
Reply from Hays Travel - Motherwell
Thank you Ms McGowan for your lovely feedback.
Reply from Hays Travel - Motherwell
Thank Lynn for your kind feedback, we really appreciste it.
Assistant was extremely helpful and was…
Assistant was extremely helpful and was Forex assist at you Motherwell branch
Very pleasant and approachable service with a smile lovely atmosphere within shop .
29 June 2025
Reply from Hays Travel - Motherwell
Thank you so much Theresa for your lovely words.
Because it was Christine that served me…
Because it was Christine that served me and she did everything to get me the holiday that I wanted
24 June 2025
Reply from Hays Travel - Motherwell
Good Morning , Dorothy Thank-You for your kind comments.
Reply from Hays Travel - Motherwell
Thank you very much for your lovely feedback
Reply from Hays Travel - Motherwell
Thankyou for booking instore.
Reply from Hays Travel - Motherwell
Thank you for your lovely feedback we really appreciate it.
Reply from Hays Travel - Motherwell
Hi Michael , Thank you for your kind comments.
Staff in the motherwell branch are…
Staff in the motherwell branch are brilliant went in on Saturday and booked holiday for next June explained everything would recommended them to all we try to book with them all the time
8 June 2025
Reply from Hays Travel - Motherwell
Thank you so much for your lovely words. We really appreciate it when you take the time to fill out our questionnaire. Thanks again.
Reply from Hays Travel - Motherwell
Good Morning Alan Thank-you for your Kind Comments.
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