Hays Travel - Newton Abbot Reviews 

1,206
TrustScore 5 out of 5

4.9

22 Courtenay Street, TQ12 2DT Newton Abbot, GB


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Rated 5 out of 5 stars

Best travel agent in the country. So easy to book your holiday with expert help from friendly, knowledgable staff. Also, downloaded the new Hays Travel app so that I can view my booking, make additi... See more

Company replied

Rated 5 out of 5 stars

Debbie was friendly, efficient and very knowledgeable, patient with our questions and not at all pushy. She made the whole booking process almost pain free! She was very helpful too, noting down for... See more

Company replied

Rated 5 out of 5 stars

Well Done Sally! Sally in your Newton Abbot branch listened carefully to our needs and wishes, and quickly found us exactly the holiday we were looking for. She was knowledgeable, efficient and charm... See more

Company replied

Rated 5 out of 5 stars

Helpful, well-informed staff who showed patience as we discussed travel and accommodation options. A reasonable price, excellent support after booking, and their exchange rate for our spending money w... See more

Company replied


Company details

  1. #21 of 205 best companies in Travel agent
  2. #8 of 39 best companies in Cruise agency
  3. #8 of 53 best companies in Cruise Travel Agency
  4. #4 of 34 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #10 of 101 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 22 Courtenay Street, TQ12 2DT, Newton Abbot, United Kingdom

  • 01626 202021

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,206)

121,341 reviews in the last 12 months

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Rated 5 out of 5 stars

Best travel agent in the country

Best travel agent in the country.
So easy to book your holiday with expert help from friendly, knowledgable staff.
Also, downloaded the new Hays Travel app so that I can view my booking, make additional payments towards my balance and order travel money. Excellent idea and perfect service.

13 August 2026
Hays Travel - Newton Abbot logo

Reply from Hays Travel - Newton Abbot

Thank you for your very kind comments which are greatly appreciated.

Rated 5 out of 5 stars

Excellent service from Debbie Penman…

Excellent service from Debbie Penman every thing she said she would do ,she did.

13 August 2026
Hays Travel - Newton Abbot logo

Reply from Hays Travel - Newton Abbot

Thank you so much for your kind feedback, it was a pleasure to be able to assist you with your booking. It is such an amazing destination which I am sure you will both enjoy, Debbie

Rated 5 out of 5 stars

Cruise booking

Sally was very patient and helpful, didn’t feel at all rushed

12 August 2026
Hays Travel - Newton Abbot logo

Reply from Hays Travel - Newton Abbot

Thank you for your booking and kind feedback :)

Rated 5 out of 5 stars

Exeter to Jersey and return

Emma was very receptive and supportive of our simple request to book a return flight from Exeter to Jersey for October. Excellent service and car parking booked as well.

10 August 2026
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Reply from Hays Travel - Newton Abbot

Thank you for your kind feedback. I hope you have a wonderful time in Jersey. Here to help whenever needed. Best wishes, Emma

Rated 5 out of 5 stars

Emma was very helpful

Emma was very helpful. Holiday was everything as expected all had a wonderful time

11 August 2026
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Reply from Hays Travel - Newton Abbot

Thank you for your kind feedback. I hope you have a wonderful time in Egypt. Here to help whenever needed. Best wishes, Emma

Rated 5 out of 5 stars

made planning and booking easy and stress-free

Helpful, well-informed staff who showed patience as we discussed travel and accommodation options. A reasonable price, excellent support after booking, and their exchange rate for our spending money was the best I was able to find in my town. Mainly, it was reassuring and enjoyable to deal with a real person face-to-face when planning and booking our holiday to somewhere we had never been before! Thank you, and I will gladly book holidays through Hays again in future.

30 May 2026
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Reply from Hays Travel - Newton Abbot

Thank you very much for your kind feedback, it is appreciated and we look forward to seeing you again soon, Anne

Rated 5 out of 5 stars

Good service

Agent was very helpfull

8 August 2026
Hays Travel - Newton Abbot logo

Reply from Hays Travel - Newton Abbot

Thank you for your booking and very kind feedback :)

Rated 5 out of 5 stars

Recommend Hays Travel at Newton Abbot…

Tanya is a pleasure to speak to,she knows the holiday booking products,very efficient,professional other staff very friendly , and welcoming . I would highly recommend Hays Travel at Newton Abbot

8 August 2026
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Reply from Hays Travel - Newton Abbot

Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you had such a positive experience with our team. We always strive to provide efficient, professional, and welcoming service, and it's fantastic to know that we met your expectations. We appreciate you taking the time to share your kind words and recommendation.

Rated 5 out of 5 stars

Debbie was friendly

Debbie was friendly, efficient and very knowledgeable, patient with our questions and not at all pushy. She made the whole booking process almost pain free!
She was very helpful too, noting down for us the particular areas needing our action.

7 August 2026
Hays Travel - Newton Abbot logo

Reply from Hays Travel - Newton Abbot

Thank you so much for your kind review, I really do appreciate your feedback. I am sure you will have an amazing holiday. Debbie :)

Rated 5 out of 5 stars

Debbie was really helpful took her time…

Debbie was really helpful took her time and found the best trip we were hoping for.Very friendly and professional.

4 August 2026
Hays Travel - Newton Abbot logo

Reply from Hays Travel - Newton Abbot

Thank you so much for your feedback, it really is appreciated. Lovely to meet you both and I am sure you will have a wonderful holiday, Debbie

Rated 5 out of 5 stars

Unforeseen circumstances.

Went to cancel a trip due to unforeseen circumstances. It was dealt with understanding and no pressure to change our minds which was greatly appreciated. Had help booking another trip and would definitely use Hays again.

3 August 2026
Hays Travel - Newton Abbot logo

Reply from Hays Travel - Newton Abbot

Thank you so much for your kind feedback, I really do appreciate it. I am pleased that you both still have a holiday to look forward to, Debbie

Rated 5 out of 5 stars

Always good with Emma Smith very…

Always good with Emma Smith very professional and looks after us well

2 August 2026
Hays Travel - Newton Abbot logo

Reply from Hays Travel - Newton Abbot

I really appreciate your lovely comments. I hope you have a lovely holiday in Cape Verde. Always here if you need me. Best wishes, Emma

Rated 5 out of 5 stars

Emma was very knowledgeable

Emma was very knowledgeable, every question we had was answered which gave us the confidence to book our holidays through hays

2 August 2026
Hays Travel - Newton Abbot logo

Reply from Hays Travel - Newton Abbot

I really appreciate your lovely comments. I hope you have a lovely time on both of your cruises. Always here if you need me. Best wishes, Emma

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