From the moment I walked in i was met by a smiling happy lady who went above and beyond to help me find the holiday I was looking for and could afford. She was patient and clicked on a number of sug... See more
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See what reviewers are saying
Mark made everything very easy, we were trying to book a 5 night break with Jet 2 online for 8 adults and 5 children and were having trouble getting child free places, for whatever reason it worked in... See more
Spanish Wedding Invitec to attend Wedding in unknown area of Spain, where to start. Passed details to Mark, and he did rest of work for us, giving options on hotels and flights, scouring ar... See more
Company replied
Firstly 5 stars are not enough to reflect the work the whole team undertakes to finalise my perfect holiday! ⭐⭐⭐⭐⭐⭐⭐ Although the holiday is over a year away most of the main requirements were cement... See more
Company replied
Company details
- #21 of 209 best companies in Travel agent
- #7 of 38 best companies in Cruise agency
- #8 of 53 best companies in Cruise Travel Agency
- #5 of 34 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #10 of 103 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
23 The Avenue, G77 6EY, Newton Mearns, United Kingdom
- 01413197965
4.9
Excellent
702 reviews
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I had no set place I wanted to visit…
I had no set place I wanted to visit just criteria. the staff were really good and patient at finding me a few places to choose from.
The process of booking so easy thereafter
24 February 2026
Reply from Hays Travel - Newton Mearns
Scott,
We're happy to hear that our staff were patient and helpful in finding you suitable options. It's great to know the booking process was easy for you.
newtonmearns, Hays Travel
Panama Canal 2027
Firstly 5 stars are not enough to reflect the work the whole team undertakes to finalise my perfect holiday! ⭐⭐⭐⭐⭐⭐⭐
Although the holiday is over a year away most of the main requirements were cemented leaving the rest to be confirmed as the dates come on line. Nothing seems too much for Lorraine & her team to organize professional & correctly.
8 March 2026
Reply from Hays Travel - Newton Mearns
We appreciate your more than 5 stars review! We're so glad to hear that our team's dedication to organising your holiday has met your expectations. It's wonderful knowing we could help create your perfect trip. Thank you for your positive feedback!
newtonmearns, Hays Travel
Really good customer service
Really good customer service! All staff are really helpful.
26 February 2026
Reply from Hays Travel - Newton Mearns
We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear our staff were helpful.
Mark just knows
Mark, is great as are all the staff.
Great knowledge and friendly service everytime
23 February 2026
Reply from Hays Travel - Newton Mearns
We appreciate you taking the time to leave us such a fantastic review. We're so happy you found our team knowledgeable and friendly.
Very helpful.
The travel agent went to a lot of trouble to try to secure the holiday we wanted and explored various other options when it was not available. Very helpful and knowledgeable.
15 February 2026
Reply from Hays Travel - Newton Mearns
Hi thankyou for you kind words and review.
Extremely helpful
Extremely helpful , listen to what you are looking for give you best price they can, nothing to much bother.
20 February 2026
Reply from Hays Travel - Newton Mearns
We appreciate you taking the time to leave us such a wonderful review! We're so happy to hear that you found our team helpful and attentive.
We have used the Hays Newton Mearns…
We have used the Hays Newton Mearns branch several time and dealt with Elizabeth on each occasion. She is very knowledgeable patient and helpful and a pleasure to deal with. No hesitation about choosing this company again.
19 February 2026
Reply from Hays Travel - Newton Mearns
We appreciate your repeated custom at our Newton Mearns branch. We're so happy to hear that you find our team member knowledgeable, patient, and helpful.
Service from Mark was absolutely first…
Service from Mark was absolutely first class. His knowledge of the products is exceptional and nothing is too much trouble.
19 February 2026
Reply from Hays Travel - Newton Mearns
Jacqueline Merrigan ,
We appreciate you taking the time to share your experience. We are so happy to hear that our service and product knowledge met your expectations.
newtonmearns, Hays Travel
Lynn at the Newton Mearns branch was…
Lynn at the Newton Mearns branch was excellent as she dealt with everything quickly for us
12 February 2026
Reply from Hays Travel - Newton Mearns
Tracy,
We appreciate you taking the time to share your experience. We're so glad we could efficiently handle everything for you.
newtonmearns, Hays Travel
Have used this branch for many years
Have used this branch for many years, my requirements are known & addressed everytime.
The service is always excellent!
18 February 2026
Reply from Hays Travel - Newton Mearns
Peter Kelly,
We appreciate your continued loyalty and are so glad that we consistently meet your needs. Thank you for your wonderful feedback!
newtonmearns, Hays Travel
As always good attention at Newton…
As always good attention at Newton Mearns branch.
12 February 2026
Reply from Hays Travel - Newton Mearns
Jean R.,
We're glad you experienced good attention at our branch. Thank you for your positive feedback; we appreciate it greatly.
newtonmearns, Hays Travel
personal attention
the lady searched thoroughly with our ages and interests in mind and found a perfect option that we would never have found from brochures or the internet.
14 February 2026
Reply from Hays Travel - Newton Mearns
We're happy to hear that the personalized search, considering your preferences, led to discovering an ideal option beyond typical resources. Thank you for your feedback.
My complicated and urgent travel…
My complicated and urgent travel arrangements were made by your Newton Mearns office. I received so much help at a very difficult time. I am very grateful to the staff.
13 February 2026
Reply from Hays Travel - Newton Mearns
We appreciate you sharing your experience with our Newton Mearns office. We're so glad we could assist with your urgent travel arrangements during a difficult period, and we value your gratitude.
Hays Travel
Erin was very helpful and patient
Erin was very helpful and patient. We received excellent friendly service once again. We now have 3 holidays, booked through Hays, to look forward to in 2026.
4 February 2026
Reply from Hays Travel - Newton Mearns
MUNRO,
We appreciate your kind words and are so happy we could provide excellent service. We wish you wonderful holidays and look forward to helping you again.
newtonmearns, Hays Travel
Reply from Hays Travel - Newton Mearns
We appreciate you sharing your positive experience; your comments are valuable to our team, and we are so happy to hear this.
Hays Travel
The lady that dealt with me was very…
The lady that dealt with me was very helpful and knowledgeable
10 February 2026
Reply from Hays Travel - Newton Mearns
We appreciate you taking the time to leave us a review. We are so pleased that our service was valuable to you, and we hope you enjoy your trip!
Hays Travel
Always get a super and efficient…
Always get a super and efficient service at hays with helpful advice when required always go to hays would not go anywhere else
8 February 2026
Reply from Hays Travel - Newton Mearns
We appreciate you taking the time to share your experience. We're happy to hear that you consistently receive super and efficient service and helpful advice from us.
Hays Travel
Reply from Hays Travel - Newton Mearns
Thank you for your kind feedback
Helpful,friendly advise .
7 February 2026
Reply from Hays Travel - Newton Mearns
Thank you for your kind feedback
Excellent advice and customer service
Excellent advice and customer service, Lynn was very thorough and patiently dealt with all of our queries without any fuss and there was no pressure on time or pushing for a sale.
6 February 2026
Reply from Hays Travel - Newton Mearns
We appreciate you taking the time to share your experience. We're so glad to hear that you received excellent advice and customer service and that all your queries were patiently dealt with.
Hays Travel
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