We were just enquiring about a holiday and Sienna in Ormskirk branch was amazing, got us all booked on a holiday with lots of travel advice. Will definitely go again
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See what reviewers are saying
Sienna in the Ormskirk branch, was very keen to help and go over and above, when things got a bit difficult to secure our 2028 booking with Cunard. Success happened after much effort! Very well done S... See more
Company replied
Staff always helpful and pleasant.Take away a lot of the stress out of booking and managing a holiday booking
Company replied
It was a pleasure booking our holiday with Hays. They had been recommended to us. The lady we spoke to was very helpful and extremely pleasant. Nothing was too much trouble for her. We definitely know... See more
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Company details
- #21 of 201 best companies in Travel agent
- #7 of 38 best companies in Cruise agency
- #9 of 53 best companies in Cruise Travel Agency
- #3 of 33 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 97 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
1 Burscough Street, L39 2EG, Ormskirk, United Kingdom
- 01695 768633
4.9
Excellent
564 reviews
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Sienna
Sienna was very friendly, helpful and informative and made it nice and easy to book my holiday
26 July 2026
Reply from Hays Travel - Ormskirk
Thank you very much for your feedback!
Erica was very helpful and listened…
Erica was very helpful and listened patiently for our requests.
25 July 2026
Reply from Hays Travel - Ormskirk
Thank you very much for your feedback!
Ormsirk staff - Sienna
The member of staff, Sienna, was a great help, nothing was too much of a problem for her. Sienna is a credit to the company.
25 July 2026
Reply from Hays Travel - Ormskirk
Mr/Mrs Lundy,
Thank you for your wonderful feedback. We are so pleased to hear that our team member was a great help and made your experience so positive.
Kind Regards
Hays Travel Ormskirk
Fab agants
We were just enquiring about a holiday and Sienna in Ormskirk branch was amazing, got us all booked on a holiday with lots of travel advice. Will definitely go again
25 July 2026
Reply from Hays Travel - Ormskirk
Sylvia,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was amazing and provided excellent travel advice. We look forward to helping you again with your next holiday!
Kind Regards
Hays Travel Ormskirk
Staff always helpful and pleasant.Takw…
Staff always helpful and pleasant.Take away a lot of the stress out of booking and managing a holiday booking
17 July 2026
Reply from Hays Travel - Ormskirk
Madelynn,
Thank you so much for your wonderful feedback! We are so pleased to hear that our staff were very helpful and friendly, making your holiday booking stress-free.
Kind Regards
Hays Travel Ormskirk
Very helpful
Very helpful , we were happy with the helpful staff & advice given in choosing our holiday, staff were very helpful. THANKS
15 July 2026
Reply from Hays Travel - Ormskirk
Ellie Ball,
Thank you for your wonderful review! We are so pleased to hear that our team was helpful and provided great advice in choosing your holiday. We appreciate your kind words.
Kind Regards
Hays Travel Ormskirk
Katie dealt with our holiday very…
Katie dealt with our holiday very helpfully and efficiently
10 July 2026
Reply from Hays Travel - Ormskirk
Thank you for your lovely feedback and thank you booking with us.
Reply from Hays Travel - Ormskirk
Patricia ,
Thank you for taking the time to leave us such a wonderful review. We are so pleased to hear that our team was friendly and helpful.
Kind Regards
Hays Travel Ormskirk
Holiday in Jersey
Eva who dealt with us was very efficient in dealing with our request for information re a holiday on Jersey - & subsequently in making a Reservation for Flights & a Hotel for us.
8 July 2026
Reply from Hays Travel - Ormskirk
Thank you for your lovely feedback!
Holiday rep was fantastic made…
Holiday rep was fantastic made everything so easy for us
29 June 2026
Reply from Hays Travel - Ormskirk
Thank you for your lovely feedback!
Reply from Hays Travel - Ormskirk
Thank you for your lovely review!
Reply from Hays Travel - Ormskirk
Mr David Woodhead,
Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience and that our team was so helpful.
Kind Regards
Hays Travel Ormskirk
Abbey was very patient and helpful.she…
Abbey was very patient and helpful.she gave me time
And didn’t rush me, when enquiring and making booking.
30 June 2026
Reply from Hays Travel - Ormskirk
Many thanks for your lovely review and thank you for booking your Cruise with us.
Always book through Hays in one of two…
Always book through Hays in one of two offices .Good all round service everything sorted and paid in the one visit
29 June 2026
Reply from Hays Travel - Ormskirk
Thank you for your lovely feedback!
Professionalism throughout the booking…
Professionalism throughout the booking process. Attention to detail and an efficient process ensured a straightforward holiday booking. Our third holiday this year and each one managed smoothly.
26 June 2026
Reply from Hays Travel - Ormskirk
Thank You for your lovely feedback!
Hayes is always my go to Travel Agent.
Hayes is always my go to Travel Agent.
All of the staff give an excellent service, but Erica goes out of her way to find the best holiday for us.
So thank you Hayes for a wonderful service.
13 June 2026
Reply from Hays Travel - Ormskirk
Stan Marsters,
We're so pleased to hear we're your go-to and that our team consistently provides excellent service. Thank you for your kind words!
Kind Regards
Hays Travel
Hays Travel Ormskirk - always helpful and efficient
I visited Hays Travel 3 times within a few days as I required information on a few options of cruises under consideration (I do the homework and then share the information with my husband). On each occasion Serena was most helpful. When we were ready to book, my husband and I went together and as we already had a lot of information from Serena, the booking was very easy.
19 June 2026
Reply from Hays Travel - Ormskirk
Thank You for your lovely feedback!
Would strongly recommend
It was a pleasure booking our holiday with Hays. They had been recommended to us. The lady we spoke to was very helpful and extremely pleasant. Nothing was too much trouble for her. We definitely know who we will be booking our holidays with in future.
11 June 2026
Reply from Hays Travel - Ormskirk
Thank you very much for your lovely feedback!
The staff are very helpful and they…
The staff are very helpful and they always make you feel at home
13 June 2026
Reply from Hays Travel - Ormskirk
Patrice Greenwood,
We appreciate your kind words. We are glad our staff made you feel at home.
Kind Regards
Hays Travel Ormskirk
Friendly helpful and knowledgeable…
Friendly helpful and knowledgeable staff, who made the booking easy
3 June 2026
Reply from Hays Travel - Ormskirk
Thank you for your lovely feedback!
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