Hays Travel - Paul & Lisa Cooper Reviews 

Spoke with Paul on the phone about booking my holiday and he made is so quick and easy sorting it without any hassle.

I have booked Disney Paris with Paul & Lisa which was so well organised l, reasonable and the advice and response time to queries was always quick and reliable. I have now booked lapland with them, the cost and package is much better than other providers and they have made a package that will work great cor our family of 5.

Always worry about booking a holiday incase i miss anything. Lisa was fantastic! Explained everything to me got to ask lots of questions which she easily answered. Booking was made very easy :-)

Paul was recommended to me by my sister who had also booked a holiday. I had found the holiday online but wanted to take advantage of the £0 deposit and direct debit offer with it being just after Christmas. I messaged Paul and asked if they was able to price match and if I was able take advantage of the offer, which he confirmed near enough straight away. He arranged to call me to complete the booking and set up the direct debit within 15mins. Paul was nothing but helpful and polite during the phone call and the holiday was booked and set up within 10 minutes. I felt at ease talking to Paul, and nothing was too much trouble. Very professional and efficient, would highly recommend.

Phenomenal. I saw something on Facebook and really considered whether it was a good idea or not booking a holiday that way. Did a little research and saw nothing but good things for Paul and Lisa Cooper so decided to go for it. I messaged via WhatsApp as I was working. Did not take long for a response, and then polite and courteous all the way through. I had a small window for calling between work ending and my children needing to be picked up from school and Lisa was very kind and made sure to contact me within that period. Very informative and wonderful throughout the call and sorting the direct debit. Explained everything, complimented my children’s names and even managed to get me a free child’s place on top of the great deal I had seen online. I could not be more pleased or happy with the experience I had. Great people. Excellent service. Awesome price. There isn’t enough ‘good words’ to describe how happy I am!

Lisa was great throughout the whole process
Communication was amazing
Very helpful
Will definitely consider using again

Fast, simple and very friendly! Booked what we wanted straight away & explained next steps. Thank you 🙂

Very quick response, very helpful and good price

Very helpful and made the booking easy. Will use again for future holidays

Absolutely amazing from beginning to end! The process was quick and effortless, everything was explained so well, and all of my questions were answered. Couldn’t be happier - we will be booking with Paul & Lisa again!

Very helpful go above and beyond to get the best deal

Lisa made the whole process simple and easy and listened to what I wanted from my holiday. I Would recommend

Excellent people! Very friendly and professional and know the industry very well. Made booking a holiday so quick and easy I booked another one within a few days!!

2nd time booking, amazing experience again only this time Paul and Lisa were away and being covered by Jo.
She was responsive, knowledgeable and personable, everything you want when booking a holiday - massive thank you and keep up the good work ☺️

Got exactly what we wanted for a great price.

Booked a cruise with Paul few years back and recently booked with Lisa she’s got loads and loads of knowledge as she as been to most places herself so she will be able to advise you on everything there is possibly to worry about and she is super nice and friendly and easy to talk to highly recommended by myself and my girlfriend booked holiday number 2 with Lisa

Excellent service as usual. Very prompt reply to my enquiry had holiday booked from start to finish in 30 minutes. Happy customer 😃

Very helpful throughout.
Only thing, is a family member went into hays and aone to someone and the same holiday, which i booked was a lot cheaper for them by 145 in price, which i couldn't understand how.

Absolutely fantastic!! Very friendly. Very helpful. Thank you so much

Lisa was extremely helpful. As a Disney newbie, she explained everything to me. What I will and won’t need to organise as well as tips for while we are there. She was great! Thank you