Hays Travel - Peterhead Reviews 

756
TrustScore 5 out of 5

4.9

35 Marischal Street, AB42 1BS Peterhead, GB


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Rated 5 out of 5 stars

My wife & I met with Sarah, she was very friendly, extremely helpful & very knowledgeable. We have met Sarah before & would speak to her about further holiday bookings.

Company replied

Rated 5 out of 5 stars

Lovely staff Sahara was very helpful with every aspect of booking our holidays ,knowledgeable about all the destinations we asked about .Really a first class experience.

Company replied

Rated 5 out of 5 stars

I was very pleased with the service I had with Nicola in hays travel. Nicola has a lot of patience as she explains things to me. Nicola is a very nice lady and nothing is a bother to her. All the staf... See more

Rated 5 out of 5 stars

Spent time looking for what suited us. Gave good advice and choices. Very helpful. Took us through the booking process, completed our boarding process. Would highly recommend.

Company replied


Company details

  1. #22 of 206 best companies in Travel agent
  2. #8 of 38 best companies in Cruise agency
  3. #8 of 53 best companies in Cruise Travel Agency
  4. #4 of 34 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #9 of 100 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 35 Marischal Street, AB42 1BS, Peterhead, United Kingdom

  • 01779 867458

4.9

Excellent

TrustScore 5 out of 5

756 reviews

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4.9

All reviews

(756)

123,616 reviews in the last 12 months

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Rated 5 out of 5 stars

really helpful

really helpful took time to go over different hotels

25 October 2025
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Reply from Hays Travel - Peterhead

Thank you Brian for leaving a kind review. I will be sure to pass this onto Demi.

Rated 5 out of 5 stars

Always book with Ann

Ann always looks after us so well, every tiny detail is fixed. Always use Hays Travel and always book with Ann. She offers such a great service

24 October 2025
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Reply from Hays Travel - Peterhead

Thanks Avril.

Rated 5 out of 5 stars

Very helpful and friendly wouldn’t go…

Very helpful and friendly wouldn’t go anywhere else thank you Ann once again x

14 October 2025
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Reply from Hays Travel - Peterhead

Thank you for your Kind Review Avril. We all hope you have a lovely time when it comes. :) Rikki-leigh

Rated 5 out of 5 stars

Great Friendly Staff Everything was…

Great Friendly Staff Everything was looked at what we Wanted and Needed so that was Great and the Holiday was Booked with Ease nothing too much Trouble.

12 October 2025
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Reply from Hays Travel - Peterhead

Thank you Stephen. I will be sure to pass this onto Nicola.

Rated 5 out of 5 stars

Excellent service from Ann in Peterhead…

Excellent service from Ann in Peterhead Branch.
Provided lots of information and assistance to allow us to choose the correct holiday to suit our needs

2 October 2025
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Reply from Hays Travel - Peterhead

Glad we got there in the end. Thank you for your patience. Ann

Rated 5 out of 5 stars

Totally recommend

Ann at Hays Travel Peterhead was brilliant from initial enquiry to completion of our purchase. He went the extra mile to accommodate us in what we wanted. Her patience was very much appreciated.
I have used Hays Travel for many holidays over the years. All the staff at the Peterhead store are very helpful and I would definitely recommend them. A seamless service.

2 October 2025
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Reply from Hays Travel - Peterhead

Thank you Carol for all your patience going back and forth. Glad we got something in the end. Thanks again Ann

Rated 5 out of 5 stars

Great advice

Great advice, helpful and came with recommendations!

5 September 2025
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Reply from Hays Travel - Peterhead

Thank you. 😊

Rated 5 out of 5 stars

Highly recommend. Lovely staff

The staff were very welcoming and helpful.
Felt at ease booking with them. They gave their own experiences and gave plenty options with our preferences.
Would recommend and will be back😊

27 September 2025
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Reply from Hays Travel - Peterhead

Thank you for taking the time to leave a great review. I will be sure to pass this on to Nicola😊

Rated 5 out of 5 stars

Friendly service

Nice friendly and knowledge staff. Riki Lee was very helpful

21 September 2025
Hays Travel - Peterhead logo

Reply from Hays Travel - Peterhead

Thank you for your very kind review Kelly. I hope you have an amazing time when it comes. :) Rikki-leigh

Rated 5 out of 5 stars

Always use hays travel Peterhead

Although we used two different advisers everything went smoothly.
We were fully advised of all eventualities.

21 September 2025
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Reply from Hays Travel - Peterhead

Thank you for your kind review, It is really appreciated :) - Demi

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