We have good attentive service from Carol in Plymouth. She put great effort into getting us the 'rather complicated' holiday we wanted. We booked because the effort was given. All our questions were t... See more
Company replied
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We have good attentive service from Carol in Plymouth. She put great effort into getting us the 'rather complicated' holiday we wanted. We booked because the effort was given. All our questions were t... See more
Company replied
Katie was really helpful and went through the options with us for our trip to Porto. We went away and had a chat and then returned an hour later to her to book it. Professional and friendly, we felt c... See more
Company replied
Having booked with Hays before and received service over and above their excellent standard my wife and I decided to call in whilst in Plymouth. We were undecided about where to go but had narrowed i... See more
Company replied
The person who dealt with my request (Carol). It was an unusual request for a holiday to Albania She understood my request with a knowledge of the area I wished to travel .Sorted out a deal via Olympi... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
2A New George Street, PL1 1RL, Plymouth, United Kingdom
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Excellent service staff are amazing cant do enough for you always with a smile, its a pleasure going into the Plymouth shop Best part of booking a holiday.

Reply from Hays Travel - Plymouth
Very helpful staff very pleasant and found exactly what we were looking for. Very good experience

Reply from Hays Travel - Plymouth

Reply from Hays Travel - Plymouth
Carol, the store manager at the Plymouth branch, was patient and listened to our concerned needs when planning for our first ever cruise. She helped us find options and gave great advice and never rushed us. Would recommend
Great service everytime, all staff are brilliant and manager Carol is the best

Reply from Hays Travel - Plymouth
Really great customer service from Eve! Really quick to respond and got us a great deal on our holiday!

Reply from Hays Travel - Plymouth
They listren and sh8w of us of diffrent ctuise options

Reply from Hays Travel - Plymouth
So helpful and went above and beyond to explain the various classes for seats on flts.
Ended up getting the flts I required at a really good price,

Reply from Hays Travel - Plymouth
You listen and find us the holiday we're looking for at an affordable price.

Reply from Hays Travel - Plymouth
Beautiful lady very polite and good experience made booking easy and quick so very happy

Reply from Hays Travel - Plymouth
Hays are always helpful, talking us through every step of the holiday from booking, the flight & transfers. Told us when we have to bring our passports in to get checked in , so easy for Hays to do it for us & also going to talk us through the new visa's we are going to need. Very helpful in this branch can't fault them.

Reply from Hays Travel - Plymouth
KATIE. Katie was very efficient, helpful and patient with us. She was careful to explain everything and we were not made to feel we were taking up to much time however many questions we asked. We came away feeling we had completed our booking with no further questions to ask or be answered.

Reply from Hays Travel - Plymouth
My experience in trying to book a family holiday for 8 people was logistically difficult because of numerous conflicting family priorities. Nevertheless the professional and patient approach by Hays Plymouth personnel was patient and ultimately successful in finding the right holiday for the family.

Reply from Hays Travel - Plymouth

Reply from Hays Travel - Plymouth
Every single member of staff helpfully and cheerfull would not go any where else

Reply from Hays Travel - Plymouth
Another great visit to Hays in Plymouth where Katie and Lesley did everything possible to ensure my booking for a bit of winter sun, went off without a problem. Thank you.

Reply from Hays Travel - Plymouth

Reply from Hays Travel - Plymouth

Reply from Hays Travel - Plymouth
Tania has been amazing throughout my assignments with Hays. Always approachable, attentive and generally great to work with. I can't rate Hays and particularly Tania more highly.
Kate who dealt with my requirements was friendly, attentive, knowledgeable and professional. Something that I was struggling to do online was made simple and pleasant by her. Thank you for your great service.

Reply from Hays Travel - Plymouth
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