Lovely helpful and friendly team at the Plympton branch. Found us the hoilday we wanted all within our budget. Very easy booking process and clear pricing. The lady who helped us was extremely knowled... See more
Company replied
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Lovely helpful and friendly team at the Plympton branch. Found us the hoilday we wanted all within our budget. Very easy booking process and clear pricing. The lady who helped us was extremely knowled... See more
Company replied
Booked our holiday in the Plympton Branch which we have used previously and the Staff are always amazingly helpful. All paperwork done in about 15-mins and given copies of all documentation Super... See more
Company replied
Absolutely fabulous customer service. The 3rd holiday we have booked through hays Plympton, in last 8 months and they are always great. Friendly, go out of their way to get the holiday we want an... See more
Company replied
It was a sunday afternoon, just thought we would have a look at holidays, came out with February 27sun & a cruise, so so helpful, didn't rush us even though we were up to closing time.always book th... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
The Ridgeway, PL7 2ZN, Plympton, United Kingdom
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So helpful and found me the best price for the holiday I wanted.

Reply from Hays Travel - Plympton

Reply from Hays Travel - Plympton

Reply from Hays Travel - Plympton

Reply from Hays Travel - Plympton

Reply from Hays Travel - Plympton
The agent was professional at helped me all the way dealing with my requests

Reply from Hays Travel - Plympton
The young lady (Amelia) who helped me was very helpful and friendly.
Thankyou

Reply from Hays Travel - Plympton
Morgan couldn't have been more helpful and showed genuine interest and enthusiasm for our trip. I felt reassured that everything had been taken care of in a friendly, professional and efficient manner.

Reply from Hays Travel - Plympton
Welcomed in plympton branch with a good morning and offered help straight away seated and spent time going through holiday options and advice was given and any questions were answered

Reply from Hays Travel - Plympton
Very helpful staff member, had time to let us look into properties and research their location. Did not rush us and gave us helpful advice.

Reply from Hays Travel - Plympton
all bookings have been handled very professionally. i have been very impressed with Kelly, who has helped us create our holiday.

Reply from Hays Travel - Plympton
The rep was very helpful,happy and did a great job

Reply from Hays Travel - Plympton
I dont normaly do reviews but on this occasion i will.
Reason being is that the the Hays travel sales person Leanne was great charming helpful informative and I could not have been more efficeint.I would highly recommend Hays travel company . Thank you .

Reply from Hays Travel - Plympton
Supportive agent. Giving good help and advice. Nothing too much bother.

Reply from Hays Travel - Plympton
We have used Hayes in the past and found them very helpful. They seem to be prepared to spend a bit more time with the customer to ensure that they can do everything they can to assist in getting the holiday that they want. Jo was great and very patient, pleasant and helpful to ensure we were happy with our holiday choice.

Reply from Hays Travel - Plympton
We usually do it all ourselves, but this time walking by Hays, popped in. The advisor, Jo, was extremely patient, helpful and personable. We came in with an idea and saw the 'window adverts' and came out with one of them for our holiday!

Reply from Hays Travel - Plympton
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