Hays Travel - Prenton Reviews 

Always book with the girls in hayes travel prenton. Always friendly and helpful.

Always great customer service from Kim , Tilly and all the team at Hays Prenton

As regular cruisers, we knew exactly what we wanted when we went in to our local agent to book for 2028. The staff member who attended to us was very friendly (something we’ve become accustomed to at Hays Travel) and listened and responded to our list of requests in a highly efficient and professional manner.

Friendly, helpful and well informed service

pleasant staff
Gave me what i asked for
assisted with any queries
Came out job done

Tilly was extremely helpful and patient, didn't rush us. Gave great advice. Understood what we were looking for and recognised we actually were doing the best thing by going back to the same place we went 4 years ago! Again booked with Hays. They use the same sites you would use to book yourself but help with making sure you have passports in date, printing out documents you need etc. You may save yourself a bit of cash booking your own hotel, arranging your own transfers and such like but the reassurance from this company is worth any little extra you may save, if any.

Always book our holidays with Hays Travel Prenton all the staff are amazing always ready to help an get you a great package at the right price keep doing what you’re doing hays travel prenton 👏🥇

Staff are very pleasant so helpful and informative to help us decide our next destinations..
Definitely recommend them 👌

I was helped book my flight by someone who was really helpful.

Hi the holiday company great 10/10 I want to Hays in prenton on the Wirral Tilly was so lovely and very helpful all ready booked a holiday for next year with Tilly at hays travel Thank you again Tilly for your help 💐👍

Izzy was a pleasure to deal with, she explained everything perfectly and when I needed to add transfers and a longer stay it was dealt with in a professional manner with no problems what so ever. Definitely book again.

They are extremely helpful and if they are asked a question that they are not familiar with, they do their best to find the answer.
This sort of possitive attitude keeps us returning for more bookings.

Our service from Tour guide gave us lots of tips regarding what we wanted for our cruise. Lots of good advice and above all a lovely lady, Tilly.

Always go above and beyond. They know just what I'm looking for and find it for us every time.

From start to finish dealing with Maria was so effortless as everything was done and explained fully on what we we were looking for...5 star all round

Great service as usual, Brooke was very helpful and friendly and made booking another holiday an enjoyable experience. 🙂

Tilly was so excellent in booking our 10 year wedding anniversary for us . So professional and very knowledgeable in her job would recommend going to her to anyone, big thanks tilly from Dave and jackie jones

Excellent staff,who are extremely knowledgeable.Can’t praise your shop enough.Cheers,Vince Pardue.

Izzy was very helpful and went through everything with us.

Tilly at Prenton branch was amazing.
She passed on a wealth of knowledge & experience of cruising in my opinion was second to none.
Tilly is a credit to Hayes Travel.