Matty was so friendly and helpful! When we told him what sort of holiday we wanted, he sent us multiple options and told us all sorts of things we could do in each place. We ended up booking a trip to... See more
Company replied
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I asked the lovely people at Hays Travel in Pudsey to price up a couple of cruises for me and send me the info. They were efficient in responding to my request. I was very happy with one of the option... See more
Company replied
Emma in Pudsey branch was brilliant, she went over and above to ensure we had all the information needed. So calm, knowledgeable and so helpful whilst we were booking our cruise
Company replied
Went into Hays Travel Pudsey to book a quick week abroad for my wife & I. Matty sorted us out quickly and we were very happy with his recommendations and booked and paid then and there. All documenta... See more
Company replied
Company details
- #21 of 203 best companies in Travel agent
- #7 of 39 best companies in Cruise agency
- #9 of 54 best companies in Cruise Travel Agency
- #3 of 33 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 98 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
31 Lidget Hill, LS28 7LG, Pudsey, United Kingdom
- 01138275448
4.9
Excellent
666 reviews
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Always very helpful with service and…
Always very helpful with service and find me the best hotel for my budget nothing is ever to much
25 July 2026
Reply from Hays Travel - Pudsey
Thank you for leaving us a five star review!
Reply from Hays Travel - Pudsey
Thanks for your kind review of Maisie :)
Great service as always from Ruth…
Great service as always from Ruth sending me options that would suit my needs. Cruise for next year now booked. Very happy.
23 July 2026
Reply from Hays Travel - Pudsey
Thank you for leaving a fantastic 5 star review about the service you received from Ruth!
Matty helped us in every way he could…
Matty helped us in every way he could really is a good asset to your company
23 July 2026
Reply from Hays Travel - Pudsey
Thank you for this lovely review about Matty's service, we look forward to sharing this with him
Really friendly and helpful staff
Matty was so friendly and helpful! When we told him what sort of holiday we wanted, he sent us multiple options and told us all sorts of things we could do in each place. We ended up booking a trip to a city we hadn’t even thought about going to. Really recommend!
21 July 2026
Reply from Hays Travel - Pudsey
Thank you for taking the time to leave us a review about Matty's service. We're so glad that you received 5 star service and we hope to book you again in future!
Very good and attentive staff
21 July 2026
Reply from Hays Travel - Pudsey
Hi Michael,
Thanks for your kind review :)
Always a smile and always a pleasure to…
Always a smile and always a pleasure to book a holiday with Ruth
22 July 2026
Reply from Hays Travel - Pudsey
Thanks for your lovely review of Ruth :)
Fantastic service
Fantastic service, Ruth went above and beyond to make what is going to be the most amazing holiday. Great service and would recommend 😀
22 July 2026
Reply from Hays Travel - Pudsey
Hey Jacqui,
Thanks for your lovely review of Ruth. We are so glad that she was able to get your amazing holiday booked for you :)
Thanks,
Matty - Hays Travel Pudsey
Very helpful when cruise booking
I asked the lovely people at Hays Travel in Pudsey to price up a couple of cruises for me and send me the info. They were efficient in responding to my request. I was very happy with one of the options, went in to book and they secured me a lovely additional, unexpected discount.
16 July 2026
Reply from Hays Travel - Pudsey
Thanks you for your lovely review of Lauren, I'll make sure this is passed on to her for you :)
Thanks,
Hays Travel Pudsey :)
Lauren is 10/10 everytime
Lauren is 10/10 everytime
Even when I put impossible requests in she manages to turn it around for me and achieve what I’m after!
Will always come to Lauren
Thank you xx
17 July 2026
Reply from Hays Travel - Pudsey
Thanks for your lovely review of Lauren, we will pass your kind works on to her :)
Brilliant service
Emma in Pudsey branch was brilliant, she went over and above to ensure we had all the information needed. So calm, knowledgeable and so helpful whilst we were booking our cruise
17 July 2026
Reply from Hays Travel - Pudsey
Hey Liz,
Thank you for your lovely review of our Emma. We will pass this on to her for you :)
Thanks,
Hays Travel Pudsey
Great service
Helpful, Friendly, and very knowledgeable. Lauren and Matty guided us to the right holiday with loads of help. Would definitely use again.
9 July 2026
Reply from Hays Travel - Pudsey
Thank you Beverley for the lovely comments glad Lauren and Matty got you the right holiday we love helping our customers through the whole booking service. Looking forward to booking your next trip :)
Evelyn, thank you.
Evelyn, was very helpful and professional in booking our holiday to Egypt for my family. Communication was great via email, phone and in person. Made the booking process easy understood with full itinerary and timelines provided. Thank you
Payment options discussed and easy payment process provided
10 July 2026
Reply from Hays Travel - Pudsey
Thank you for your wonderful 5-star review! We are so pleased to hear that your holiday booking experience was easy and that you received excellent service. We appreciate your kind words and look forward to assisting you again.
Emma was very informative and took her…
Emma was very informative and took her time to find us the right cruise , we didn’t feel rushed. We are very happy with the service we received
9 July 2026
Reply from Hays Travel - Pudsey
Jacqueline,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was informative and took the time to find the right cruise for you, ensuring you didn't feel rushed. We are delighted you are happy with the service received.
Kind Regards
Hays Travel Hastings
Great Service Levels
Consultant Lauren so efficient clear brilliant service Exellent. Holiday Booked.✨️✨️✨️✨️✨️🙌🫶.
8 July 2026
Reply from Hays Travel - Pudsey
Thank you for the 5 star review hope you have an amazing time!
Great booking experience
Staff were friendly, quickly found us what we wanted, knowledgeable about the area we are visiting. Gave advice on currency, carrying cash or travel card.
Was a pleasure
8 July 2026
Reply from Hays Travel - Pudsey
Hi Mandy it was a pleasure getting your holiday booked, Lauren is great at getting people just what they want. You know where we are when you are ready to get your holiday currency :)
Booked our holiday for 2027 at Pudsey…
Booked our holiday for 2027 at Hays travel pudsey through Maisie the agent , she did a fantastic job for getting exactly what we wanted so hats off to her , it’s always a five star service with these guys I highly recommend them
8 July 2026
Reply from Hays Travel - Pudsey
Thanks for the amazing review! We know you'll have a fantastic time!!
Travel consultant always ready to offer…
Travel consultant always ready to offer advice & always very helpful & knowledgeable.
21 June 2026
Reply from Hays Travel - Pudsey
Jeffrey,
Thank you for your wonderful feedback! We are so pleased to hear that our Ruth was always ready to offer advice and was very helpful and knowledgeable.
Kind Regards
Hays Travel Pudsey
Great Service & Great Value!
As always, great value and service from Lauren & Matty. Really would recommend them to everyone!
3 July 2026
Reply from Hays Travel - Pudsey
Thank you so much for the kind comments for Lauren & Matty and for your recommendation x
The staff at Pudsey are always polite…
The staff at Pudsey are always polite and accommodating.
Nothing is too much trouble and I would not book an holiday anywhere else.
24 June 2026
Reply from Hays Travel - Pudsey
Thank you so much for your kind words, glad to hear you wouldn't book anywhere else :)
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