Went into the pudsey store to book a last minute deal. Evelyn was very helpful and gave us lots of holiday options. Evelyn was very knowledgeable on the different places to go and we eventually booke... See more
Company replied
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We needed a last minute holiday as our holiday had been cancelled last minute due to an ash cloud from mt etna. Lauren at Hayes travel in Pudsey was amazing. She spent time listening to what we’d like... See more
Company replied
Maisie made booking our break very easy, she was extremely helpful and friendly and promptly responded to any queries I had. Would definitely recommend booking with Hays
Company replied
Absolutely brilliant experience with Hays Travel Pudsey from start to finish — and a special mention has to go to Matty, who was outstanding. Nothing was too much trouble. Matty took the time to pr... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
31 Lidget Hill, LS28 7LG, Pudsey, United Kingdom
- 01138275448
4.9
Excellent
685 reviews
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I spoke to Lauren Wright at the Pudsey…
I spoke to Lauren Wright at the Pudsey branch of Hays who was very helpful indeed. Sorting out the booking and sending me all the correspondence required.
I will not hesitate to contact Hays for further holiday information and bookings.
10 April 2026
Reply from Hays Travel - Pudsey
I so glad Lauren got you all sorted and so happy that you will be contacting us for your future holidays :)
Very professional
Very professional, gave good advise, also price matched online price, very pleased thanks to Ruth.
14 April 2026
Reply from Hays Travel - Pudsey
Thank you for leaving a review of your service, we're glad you were pleased with the process and we will pass your kind comments on to Ruth :)
Reply from Hays Travel - Pudsey
Thank you for lovely comment! :)
Emma was very accommodating she's a…
Emma was very accommodating she's a lovely lady and made booking our holiday so easy
11 April 2026
Reply from Hays Travel - Pudsey
Thank you for your lovely comment, I will pass this onto Emma :)
From entering the shop we had 100%…
From entering the shop we had 100% excellent service from staff, 2 1/2 hours later we left with a perfect holiday booked
11 April 2026
Reply from Hays Travel - Pudsey
Can't believe it was 2 1/2 hours didn't seem that long, so glad we managed to get you the perfect holiday :)
Matty was great
Matty was great, was happy to look for hotels near the centre and got us exactly what we wanted, nothing was too much trouble.
10 April 2026
Reply from Hays Travel - Pudsey
Thank you so much for your lovely review, Matty loves getting his customers the right holiday :)
I love my experience the team was very…
I love my experience the team was very helpful and informative
2 April 2026
Reply from Hays Travel - Pudsey
Thank you for the comments glad you have a lovely experience while booking your holiday :)
Your staff are just fab and so helpful…
Your staff are just fab and so helpful and friendly book with them all the time 👍👍
8 April 2026
Reply from Hays Travel - Pudsey
Hey Jacqueline,
Thank you for your lovely review. We are so glad that Matty was able to find and book your perfect holiday!
Thanks,
Hays Travel Pudsey
Mathew was wonderful so patient…
Mathew was wonderful so patient understanding and knowledgeable regarding our holiday booking the whole process was seamless and we understood all the aspects of our booking as we moved forward location flights and airport parking five stars for Matty and five stars for Hays travel !
8 April 2026
Reply from Hays Travel - Pudsey
Hi Chris,
Thank you for your lovely review about Matty. It was lovely having you both in and we are pleased that Matty was able to find you the perfect holiday. We will pass on your kind words to him.
Thanks,
Hays Travel Pudsey :)
Wow Ruth Holgate at Pudsey
Wow Ruth Holgate at Pudsey, nothing is impossible and nothing too much trouble. Once again tailored our holiday to exactly what we wanted. So so much detail, absolutely perfect. Thank you Ruth you really do make the whole experience of booking a holiday so
so special. Cannot wait. Exceptional.
5 April 2026
Reply from Hays Travel - Pudsey
Thank you for leaving such a wonderful review for Ruth, I have very much enjoyed sharing this feedback with her today :)
Thank you for booking with us, Lauren
Reply from Hays Travel - Pudsey
Thank you for leaving a lovely 5 star review!
I will love to share this with Maisie :)
Pleasant
Would usually book online but my mum likes to book in person. Had a few issues with one of the computers not working for our booking but got another to work so could have been more streamlined but the staff were pleasant.
28 March 2026
Reply from Hays Travel - Pudsey
Thank you for leaving your feedback - we hope we can make it a five star next time!!
Excellent Service
I had been messaging Maisie at Hays Travel Pudsey with different queries regarding the holiday and she was very helpful.
27 March 2026
Reply from Hays Travel - Pudsey
Thank you for this lovely 5 star review!!
Evelyn held our hands all through from…
Evelyn held our hands all through from the enquiry to the booking. Providing us with a wonderful bespoke holiday.
25 March 2026
Reply from Hays Travel - Pudsey
Amazing to read this lovely feedback about Evelyn I will have pleasure this with her. Many thanks Lauren, Branch Manager
Let them organise your hols
They are very professional and helpfull and genuinely care about your needs
23 March 2026
Reply from Hays Travel - Pudsey
We appreciate you taking the time to share your experience. We're happy to hear that our team met your needs with professionalism.
Reply from Hays Travel - Pudsey
Thank you, we hope you have a great time on your cruise!
Called from Scotland to enquire about a…
Called from Scotland to enquire about a booking I saw on social media, was asked if I wanted to check for flights from a Scottish airport. Holiday booked, first class service from Emma , would highly recommend
18 March 2026
Reply from Hays Travel - Pudsey
Thank you for your lovely review of the service you received from Emma. We hope you have a fabulous time :)
Very efficient team with everything…
Very efficient team with everything from my booking to all correspondence
16 March 2026
Reply from Hays Travel - Pudsey
Thank you, we hope you have a fabulous time :)
Was pleased with the customer service…
Was pleased with the customer service and the price of the holiday
18 March 2026
Reply from Hays Travel - Pudsey
Glad we could find a goo deal for you :)
Reply from Hays Travel - Pudsey
Thank you for the 5 star review!!
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