Hays Travel - Redditch Reviews 

This is the 2nd time I have used your service and it was an enjoyable no fuss service. Staff were friendly and very helpful. I shall be happy to see you again.

The young lady who helped us was very friendly and courteous, the staff are always happy to help in any way they can at the Redditch branch

Good service from Ben… listened to what I wanted from my holiday

Jo and the team were very friendly, welcoming and efficient.
Our wishes for our holiday expertly catered for.

Staffs always helpful checking what holidays are available within our budget.
Staff always accommodating when we visit more than once to secure a holiday.

The staff are extremely friendly and knowledgable. We have used Hays Redditch branch three times now and each time staff have been great. Hayley had booked all of our holidays for us and nothing is too much trouble.

All questions answered and very helpful

The young lady who served me was very helpful and gave me all the information I needed

Was so easy booking. Great service! Lovely staff.

Looking after the best interest of the client, supporting our needs

expert help very good complete package booked no problem

Booked holiday with Ben very helpful in getting it right for us all checked all details out big and small put our minds at rest knowing holiday is all sorted very helpful thank you

Didn't try and sell any extras just listen to what we wanted, was really helpful

Very friendly staff

Staff extremely helpful, went above and beyond, faultless x

Service from Rebecca was excellent. Very straight forward. Knew what holiday we wanted so it was a case of going through all the details. Cost of holiday was a pleasant surprise.

We booked our dream honeymoon to Florida today with Ben, and the entire experience has been nothing short of exceptional. From the very first conversation, it was clear that Ben genuinely knows his stuff - he offered phenomenal recommendations that perfectly matched what we were looking for, even suggesting ideas we hadn’t considered that made our trip even more special.

Ben listened carefully to what mattered most, and tailored everything with real thought and expertise. His communication has been brilliant throughout - quick responses, clear explanations, and a level of reassurance that made the whole process stress-free. You can tell he truly cares about getting it right for his customers.

His professionalism, patience, and passion for travel shine through in every interaction. Ben is an absolute credit to Hays Travel, and we couldn’t be more grateful for the care and attention he’s put into planning such an important trip for us.

Highly recommend - thank you, Ben!