We have been dealing with Sophie in the Ringwood branch. Sophie has been very helpful in helping us choose our next holiday. She is a very customer focused member of the team, She has answered all ou... See more
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See what reviewers are saying
Good welcome on entering the shop. Sophie was extremely helpful in explaining so much about cruises and given two elderly persons time and space. I didn’t feel under any pressure to book and appreciat... See more
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Always use Hays Ringwood for our hols even my dog Ted likes it, gets a fuss each time. Staff great, this time Sophie, very patient as I turned up with 15 gift cards from my recent wedding, she had to... See more
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Personally I would rather talk to a real person than a robot. Talking to the travel advisor at Hays Travel in Ringwood was a ver pleasurable experience. I was dealt with in a very professional an... See more
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Company details
- #21 of 207 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
31a Southampton Road, BH24 1HB, Ringwood, United Kingdom
- 01425 479022
4.9
Excellent
571 reviews
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Easy experience,achieved our goal of…
Easy experience,achieved our goal of hotel booking at Gatwick .
29 January 2026
Reply from Hays Travel - Ringwood
Hi Brian, thank you for taking the time to leave us a lovely review. It was a pleasure to help you to add this onto your booking. We can't wait to welcome you into store again soon :) - Caitlin
Great efficient and professional…
Great efficient and professional service from Jo. First time I’ve used Hayes travel but will be back
5 February 2026
Reply from Hays Travel - Ringwood
Thank you so much for this lovely review! I am so pleased that we were able to get you sorted...even if your hubby is halfway up a ski slope while we plan!!! Look forward to seeing you in store again soon.
Jo - Manager, Ringwood Branch
Reply from Hays Travel - Ringwood
Thank you so much for your feedback - it is always a pleasure to see you in store, and we are glad that you were able to get booked up for another fabulous trip away!
Jo - Manager, Ringwood Branch
Jo at Ringwood Hays was amazing from…
Jo at Ringwood Hays was amazing from start to finish and nothing was too much effort. The price was cheaper than any other supplier.
3 February 2026
Reply from Hays Travel - Ringwood
Thank you so much for taking time to lave your feedback - we really appreciate it! I am so pleased that we were able to help you find the perfect holiday - we look forward to seeing you in branch again soon! :)
Fabulous service by Sophie
Sophie was quickly able to find me the perfect 4night girls break for the summer. She found it at a great price and it was booked very promptly using hays direct debit scheme which was quick and easy to set up. Fabulous friendly service and a great deal.
2 February 2026
Reply from Hays Travel - Ringwood
Good Morning, thank you so much for taking the time to leave me a review. I am so glad I was able to help and we look forward to seeing you again soon :) - Sophie
The staff in Ringwood Hayes Travel are…
The staff in Ringwood Hayes Travel are always extremely pleasant helpful and knowledgeable. I find booking in store for holidays and flights much easier than online booking hopefully they will be there for a long time to come.
Well done Jo and team.
2 February 2026
Reply from Hays Travel - Ringwood
Hi Carol, thank you for your kind comment. It was a pleasure helping you to book these flights up, and I look forward to welcoming you into store again soon :) - Caitlin
Listened to our requirements and made…
Listened to our requirements and made helpful suggestions for suitable islands.
We found a hotel on Naxos after researching Jo's suggestions. She was on to it immediately and we booked that day.
Well done Jo
Chris & Marilyn Kennedy
1 February 2026
Reply from Hays Travel - Ringwood
Thank you so much for this lovely review! I really appreciate it, and I am so pleased we were able to get it booked up before the rooms disappeared!
Jo - Manager, Ringwood Branch
We had 2 visits to the Ringwood branch…
We had 2 visits to the Ringwood branch to sort out our holiday to Madeira. Sophie who dealt with our booking was extremely helpful. She answered all our queries. We did not feel rushed to complete the booking. All in all we were very satisfied Wuthering service we received
1 February 2026
Reply from Hays Travel - Ringwood
Thank you so much for your kind words! It means a lot that customers take time out of their busy lives to give us feedback. I am so pleased that Sophie was able to find you the perfect trip to Madeira - I have no doubt you will love the island!
Jo - Manager, Ringwood Branch
Katie was very considerate and helpful…
Katie was very considerate and helpful in helping book my holiday. She understood my needs and fulfilled the perfect holiday. Looking forward into going.
31 January 2026
Reply from Hays Travel - Ringwood
Thank you so much for your kind words and feedback on Katie - it really is appreciated. We look forward to seeing you in branch again very soon!
Jo - Manager, Ringwood Branch
Hi...all the girls were very helpful …
Hi...all the girls were very helpful Scarlett ( apprentice).. was very sweet and patient with us 3 girls.. finding exactly what we wanted.. the other girls ( jo) wes very supportive of Scarlett.. helping her when needed x
29 January 2026
Reply from Hays Travel - Ringwood
Thank you so much for your lovely comment. We always appreciate customers taking the time out of their day to leave such kind reviews. It was a pleasure booking this holiday up for you and we look forward to welcoming you back into store again soon :)
Fantastic
Fantastic, replied to my messages promptly.. booking completed with no concerns. Highly recommend thank you.
22 January 2026
Reply from Hays Travel - Ringwood
Thank you so much for taking time to leave us feedback - we really appreciate it. I am so pleased that Jo was able to find you the right holiday & give you something to look forward to! :)
Very helpful informative and listened…
Very helpful informative and listened carefully to understand what we were looking for.
27 January 2026
Reply from Hays Travel - Ringwood
Thank you so much for your feedback - we really appreciate when customers take time to do this! I am so pleased that Katie was able to get you booked up, and it was great to see you in here again today looking at further travel plans!
Jo - Manager, Ringwood Branch
Excellent service as always!
We always have a really friendly and efficient personal service from Caitlin and the staff at Ringwood Hays Travel. It is always a pleasure to visit the store and to arrange our holidays with them. We cannot recommend them highly enough!
25 January 2026
Reply from Hays Travel - Ringwood
Hi Lynne, thank you so much for your kind comment. It was an absolute pleasure booking this holiday up for you and seeing you in store! We look forward to seeing you again really soon :) - Caitlin
Customer feedback
I have recently bought some Euros and booked two holidays to Lanzarote with Hays Travel in Ringwood.
I found every member of staff I had dealings with were friendly, helpful and efficient.
Thank you very much indeed.
22 January 2026
Reply from Hays Travel - Ringwood
Thank you for your lovely comment. We always appreciate customers taking the time out of the day to leave us such a kind review and it was an absolute pleasure helping you to book this holiday :)
I wasn't able to book this holiday…
I wasn't able to book this holiday online myself always encountering computer glitches. So I went to Hays travel who also had difficulty but she was persistent and in the end was successful and booked the holiday.
22 January 2026
Reply from Hays Travel - Ringwood
I am glad to hear that we were able to help you to book this up! It was our pleasure. Thank you for taking the time out of your day to leave us such a kind review :)
Warmly welcomed and agent was very…
Warmly welcomed and agent was very helpful. She listened to our enquiry and researched the holiday thoroughly so we could make informed choices. She explained all the details of our holiday and this enabled us to make decisions.
As a result we were able to choose a holiday package that we wanted to do.
Very pleased with the outcome and the service provided by the company. Thank you Sophie for all your help and advice.
20 January 2026
Reply from Hays Travel - Ringwood
Good Morning, thank you so much for taking the time to leave us a review. I am so glad you were pleased with our service, and we look forward to seeing you in store again soon :) - Sophie
Holiday booking
The staff were very professional and helpful. We were able to book our holiday easily. It is reassuring to know the support will continue as needs arise. Documentation was sent promptly.
16 January 2026
Reply from Hays Travel - Ringwood
Thank you so much for your positive feedback - it really is appreciated! I am so pleased that Sophie was able to get your holiday arranged, and yes, we will absolutely be here with you every step of the way!
Jo - Manager, Ringwood Branch
Katie was very patient and reassuring…
Katie was very patient and reassuring and efficient
13 January 2026
Reply from Hays Travel - Ringwood
What lovely feedback! Thank you so much for taking time to do this - we really appreciate it. I will make sure Katie reads your comments, and I am so pleased she was able to get you sorted!
Jo - Manager, Ringwood Branch
Ringwood Hays
Caitlin was fantastic at finding a holiday for us. She listened to our requirements, she was patient and we found what we were looking for. Just got to wait until August to go.
Thank you for your help!
13 January 2026
Reply from Hays Travel - Ringwood
Thank you so much for taking time to leave this review - we really appreciate it! I am so pleased that Caitlin was able to find you the perfect holiday!
Jo - Manager, Ringwood Branch
Knowledgeable and friendly …
Sophie quickly understood sort of holiday I was looking for and found a great option meeting my criteria and also offered some good alternatives
4 January 2026
Reply from Hays Travel - Ringwood
Thank you so much for taking time to leave us feedback - we really appreciate it! I am so pleased that Sophie was able to find you the right holiday & give you something to look forward to!
Jo- Manager, Ringwood Branch
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